AppointmentTrader FAQ - Matsuhisa Munich München - Buy Reservations
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Matsuhisa Munich München Reviews from The Last Year
Japanese Culture Delivered
Chef Nobu generally doesn’t disappoint and this is no exception. Experience was great and so was the food and ambiance.
Not worth the money! Unfortunately poor service!
Unfortunately, it's nowhere near what it promises and deserves! We had already reserved a table for 4 people several weeks ago to celebrate our son's birthday in comfort. We didn't want a party or any special treatment, we just ordered a small chocolate cake. That was it! Of course, we had previously looked at the menu online on the Matsuhisa homepage and were looking forward to it. The first thing we had to do after arriving was to scan the menu as a QR code, as was the case during the Corona period, which was a bit disturbing in a restaurant of this class and after such a long time after Corona, but not a disadvantage. We immediately noticed that some of the chairs had worn backs and some of the tables were scratched. There were no tables set, at least our table didn't have a tablecloth. Not a bad thing either. We also noticed that the scanned menu didn't have some dishes, especially from the starter, which we could see online. The tacos and mini Wagyu burgers, etc. were missing. When we politely asked our very cool and distant waiter, he simply replied that this was a Japanese restaurant. Of course, he forgot that Matsuhisa is dedicated to Japanese-Peruvian cuisine. So there were no starters for our two children, who just don't like fish. When we asked if there was an alternative starter, the answer was again that this was a Japanese restaurant. We finally understood! Fabio, our waiter, was also not very talkative, which could be due to his lack of German, but we could have spoken English if he had asked! So we started ordering a few starters that we liked: shrimp, tempura, edamame spicy and crispy rice with tuna. Since we were already there at 7:20 p.m. and the children didn't have any starters either, we ordered the main courses straight away. When I wanted to order beef fillet skewers, our waiter said that they were small portions. So, problem solved and we ordered 2x beef fillet skewers (30 €/portion) as a starter for the kids. Then 3x beef fillet and a portion of chicken as a main course. When we asked for side dishes and asked for side dishes to fill us up, our waiter repeated again, this time in a more derogatory way, that this was a Japanese restaurant. OK, got it! Suddenly it occurred to him that they had a raw spinach salad that you could eat as a side dish, and we were immediately happy that there was any positive recommendation at all and ordered it. The drinks arrived one by one over the next 15 minutes. That's when we noticed that there was no coordination in the serving. First, of course, water was served, which our waiter had right there at the service counter. Then the other drinks, such as wine, cocktails and soft drinks (wrong twice!) really arrived at 5 minute intervals. By then the first soft drinks (0.2 l Coke) had of course already been drunk. The starters were brought in the same way, but at 10-minute intervals. First prawn tempura, then crispy rice and finally, after 20 minutes, the beef fillet skewers. Edamame was not brought at all. When we pointed out the missing edamame to the waiter, he said we hadn't ordered it. So we ordered again and finally 5 minutes later the edamame arrived. The highlight was the main courses, they tasted very good and the portions were sufficient. The chicken was very good and tasted juicy and tender and the sliced beef fillet was good in portion and tasted good. There were various sauces to choose from and they were good too. HOWEVER: first only the chicken dish was brought! Without any indication that the rest was coming. A little embarrassed, we didn't know what would happen next, would the rest come or not! We waited about 10 minutes and then asked the waiter whether the rest was coming too. Of course we wanted to eat together and not each of us on our own. Again the waiter took the liberty of telling me with a disparaging smile that this was a Japanese restaurant. I told him that I had been to Japan, Tokyo, before and that I took his constant references to "Japanese" restaurants as an insult. I asked if he had ever been to Japan, which he did not understand. We called the restaurant manager and he apologized, saying that they had a full house today, which is no excuse for us. So we returned the chicken and 20 minutes later, at around 9:10 p.m., we finally received the main courses together. When we then went to collect the cake we had ordered for dessert and had even confirmed in the afternoon when we called, a chocolate mousse in the shape of a ring, the size of a palm, with a Happy Birthday chocolate border suddenly appeared. For 4 people!!!!!! We are completely disappointed and cannot recommend this restaurant at all. It is not enough to just be in the Mandarin Oriental hotel and think that all guests put up with this and walk past it unscathed. As in previous years, this restaurant never lasted long. It constantly changed its motto and direction due to a lack of good management. Unfortunately, one star too many!
Excellent sushi, great dessert!
Excellent sushi - best dessert ever eaten! Go for the cheesecake option! Great service and atmosphere. Would recommend and will get back!
Wow!!!
This is the best Japanese experience in life: excellent quality of food and excellent service... everything was delicious, I can't wait to go back
Best Sushi in Town
Everything was perfect! Great service, high-quality and fine food and an exquisite selection of wines and sake! Anytime again!
Exceptional service and the finest food
Excellent service. We didn't even have to express our wishes... the service and the food were top-notch. Fantastic!
Great breakfast and top service by Sima
We have got breakfast. The restaurant is very nice and you can have there most of the things you can image a breakfast buffet can have. Berries, nuts, vegan pancakes. Delicious coffee. They offered me some quinoa pancakes (not on the menu) specially made for my vegan preferences. The decor of the place is top. The best of all is the service. Sima, the lady who attended us, gave us all the attention and pleased us with any detail that we wanted. Amazing service. Prices are high as expected in a place like this. If something was missing I would recommend more jam flavors, peanut butter, almond butter, any nut butter.
Amazing breakfast with exclusive vegan options and excellent service from SIMA!
We decided to come to breakfast at the Matsuhisa to have a great start into the birthday celebration day of my husband and it absolutely met our expectations! Food was amazing with lots of vegetarian and vegan friendly options! Fruits were so juicy and great variety. Not to say the assorted options of bread, cakes, cookies, seeds, nuts…and the coffee yummy! But what was really a highlight of the experience was the amazing service we got from SIMA! From the moment we arrived she made the birthday experience so great for my husband, brought him some vegan surprises from the kitchen, specially cooked for him. She was absolutely kind, friendly and making us feel like at home and my husband like the King of the day! Thanks so much SIMA for your excellent service! You were amazing!
Super slow and chaotic service
Good location on second floor of Mandarin hotel. Welcomed by smiling hostess. And thats were service to ends… after 10 minutes waiter shows and after another 10 brings bottle of water. It took 100 minutes (hundred) the whole disorganized team to serve 2 dishes…. The food is really good but the pace of delivering food kills the experience
Amazing!!!
We came for dinner for with friends and we were warmly welcomed by host and was seated at the sushi bar. We got the omakase menu, and Everything was amazing. Including our server Gabor, he was great! Thank you for the Amazing experience!!
München's Best Restaurants that are most frequently booked by customers of Matsuhisa Munich München
Ranked #19 in München's Best Restaurants.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Newbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answerWrong resy
I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
Give the best answerSold reservation
What do I do with the reservation after I sell it? Do I need to notify the restaurant?
Give the best answerPaid $75 for name change that didn’t happen and cannot get anyone to reply
I paid $75 for a name change for a reservation. I bought last week that name change did not happen when I got to the restaurant they did not have my name. Luckily they took me anyway because I had the name on the reservation. AppointmentTrader owes me $75 and I can’t get anyone to reply, how do I claim my $75
Give the best answerPostpaid?
One of the reservations I put up for sale is notated “postpaid” whereas none of my others make any mention. What gives??
Give the best answer