AppointmentTrader FAQ - Mugshots Grill & Bar Birmingham - Buy Reservations
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Mugshots Grill & Bar Birmingham Reviews from The Last Year
We ordered the Blu salad (can't remember exact name) and
We ordered the Blu salad (can't remember exact name) and the hamburger steak. Both were very good and filling. If you like blue cheese its the best. Malts were some of the best I've had. Waitress was nice and checked on us several times.
I don't leave bad reviews.
I am on the side of the business owner but I just can't in this case... you have to know you are wasting your money going here and will be leaving to find a replacement meal. Burger was burned and the steak topping was burned. Had lettuce on it which I asked to be excluded. Ask to have the green peppers excluded but they chose to exclude the onions too even though they said they could exclude just the peppers. No big deal. I've had worse. BUT... the burned burger and steak topping was too much. Tasted like they dipped it in the leftover grill grease. I sent it back and I never do that... and then the worst part.... They used the same bun, same plate, same everything including the burger. They scraped the steak off and put some less burned steak topping on it. So bun was completely wet by the time I got it back (with lettuce still on it). Didn't replace the cold fries. Instead put 3 warm ones on top of the cold ones. Server really tried but the manager had an attitude about it. The whole thing started off terrible... People in the front had a horrible attitude when we walked in and asked for a table for 4. Should've known from the beginning one to leave. Daughter's meal looked to have been cooked yesterday. Other daughter had avocado topping on her sandwich and the avocado topping was almost black. I know it does that and tastes fine but looks horrible. I'd never sell someone something that looks that way... but I can guarantee you the manager there doesn't give a single crap about it or any other issue you have. Oh... they didn't have any napkins and literally recommended we go get some paper towels from the bathroom. The founders of mugshots in MS should hear about this and revoke their franchise! This is damaging to the overall franchise with this type of service and food!
The Uptown Mugshots vibe is fun! The food is delicious! Our
The Uptown Mugshots vibe is fun! The food is delicious! Our family had wonderful service! Alex, Lexis & manager Amir went above & beyond! Place was packed for sold out concert at BJCC but it the atmosphere here was like a pre-party before the concert :) 10 out of 10 for our family :)
Not the Best in the Burger Business
I am Davey L. Rich with Best Burgers in America Association, and I travel and rate burgers for restaurants, I went and ate at Mugshots in Birmingham, and was disappointed with their burger. Frozen patty with meat glue in it, and overwhelming with mustard. They scored a 7 out of 10. If you love meat glue and cheap frozen patties that overcharge you for such second-rate burgers, have at it. Friendly staff.
Awesome Happy Hour Specials!
My colleague and I visited here just for a few happy hour drinks before going across the street to Texas de Brazil for dinner. MUGSHOTS happy hour prices haven't been seen since around the 1980s!! Great drinks and snacks for very inexpensive prices! $2 well drinks! When was the last time you paid that price! Great drinks and great service! Next time, I'll try the food as their burger menu looked awesome! Also, MUGSHOTS drinks were much better than Texas de Brazil's happy hour drinks! So I would recommend to do what we did. Go to happy hour at MUGSHOTS, all you can eat awesome meat at Texas de Brazil, then after dinner drinks and dessert back at MUGSHOTS!
Ate here tonight before a concert at BJCC and the service
Ate here tonight before a concert at BJCC and the service was outstanding! The hostess was kind and felt bad about the long wait but they were organized and working hard to get everyone in. Our server was great as well and the food was super tasty and fresh. Definitely recommend the egg rolls and the Southern burger!
Everybody at my table had burnt food.
Pretty much rushed. The atmosphere was okay. It was a little awkward talking about this lol.
Don't know how or why this restaurant has a low ratings
Don't know how or why this restaurant has a low ratings since everything was fantastic. Me and my boyfriend got here early since we had to catch a wrestling event later on that night. The host put us down on the waitlist and what I like about is we gave her a number and we were able to keep track of many people were ahead of us. We actually were there during happy hour so I ordered us some fried pickles which was only $3 dollars. Those pickles were delicious and you get plenty. I ended up ordering a Texas Burger and my boyfriend had the Breakfast Burger which he added an extra patty. I forgot how huge Mugshots burgers were and I had to make myself finish it. You do get plenty of food for a reasonable price. Both of ours burgers were good and our waitress was awesome.
The food was absolutely awful.
Had a 20 minute wait. Came in with a group of 6. I ordered the Cajun pasta which was arguably the worst food I've had at a restaurant in years. The chicken was severely burnt, hardly any sauce, bland awful pasta. 4 of our group had the burger. They said it was severely over cooked and plain. The only decent thing was the sampler our friend got as a entree. Service was decent, almost felt like she knew the food was horrible.. Safe to say I will never be back to a mugshots.
I TRIED.
I've been to this location three times cause the food is at least decent. The service is the worst I've ever seen. The waiters/waitresses honestly don't care and seem hostile towards those who have to go orders. This last visit, I came in and there wasn't a hostess at the booth. Ten minutes later; a waitress approaches and instead of addressing me, she escorts the two women behind me to a booth. This location won't last if they continue to have such HORRIBLE staff.
I have eaten here twice in the last few months, and both
I have eaten here twice in the last few months, and both times it was a decent experience. The food was fine, the staff was fine. I ordered a gluten free bun and the taste was ok, but it was super crumbly. Nothing was exceptional. It was kind of loud one evening I was there, but it was busy. Parking is very difficult; it's street or you have to pay for a parking spot in the parking lot behind them. I would return here again if I have the desire for a burger, but I wouldn't go out of my way.
The food was alright, but the waiter was terrible she took
The food was alright, but the waiter was terrible she took 50 minutes just to deliver our food, and then took 30 minutes to get us a tiny cup of mayonnaise after we were already done, the service is terrible, I would not recommend coming here if your in a rush
Loud! Don't plan on having conversation with your dinner
Loud! Don't plan on having conversation with your dinner mates. Service was slow as well.
At a convention at the BJCC and decided to swing in to
At a convention at the BJCC and decided to swing in to Mugshots 11/30/23. I've eaten there before and the food was really good, but maybe this evening was an off night for the kitchen? The waitress was nice and had great customer service, but the food was sub par. My appetizers of mozzarella cheese wedges were burnt and the cheeseburger was dense and dry. Hopefully the food will be better if I decide to visit again in the future.
I was there on a slow Monday afternoon, so maybe that had
I was there on a slow Monday afternoon, so maybe that had something to do with it. The service was much better than expected from a kind and attentive bartender. Food was a great deal, and menu had a wide range of typical bar foods. Overall I think this place deserves much higher marks than what is shown here.
Great burgers /buns
The restaurant was recommended by our valet at the hotel so we decided to try it and thankful we did - had chips (said to say they were stale) and white cheddar queso (outstanding flavor). We had two burgers, the Middle and the Pato, but were very tasty and the bun was one of the best I ever had - anywhere. Service was fine.
Steak burger - add queso
Steak burger with queso was really good. The bartender suggested queso instead of swiss and it was messy but delicious. Beer batteries fries were good but a tad undercooked. I will be back when in the area
We don’t like your kind in town!
Bartender ignored us the whole time. Had to constantly remind her about our requests and to always try to get her attention. It was like we weren’t there. She would talk to other patrons bit just skip right over us. Seemed a bit racist. We were part of a very large crowd that drove into Birmingham with antique cars. I am going to recommend that the group bypass Birmingham in the future. There are other more hospitable towns and cities to go to.
Lunch
Great vibes!! Our server Dana F was amazing and we loved her attitude. She made us feel welcomed from the time we sat down until we left.
Birmingham's Best Restaurants that are most frequently booked by customers of Mugshots Grill & Bar Birmingham
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
How do I deposit $?
I've earned $150 in a transaction and am not able to send this to my account. It's been rejected 3 times because I'm asking for too much?
The customer support function has provided zero responses and there are so many fees on the deposit process. What the heck? Has anyone been able to withdraw $ from earned bids?
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Finding reservwtion
What name do I say the reservation is under?
Give the best answerTransfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerCancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answer