This review is for the restaurant and not the store itself. - Murray's Cheese Bar Queens - Buy Reservations
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🤮 1/5 - This review is for the restaurant and not the store itself.
By 👻 @Jonathan K., 01/20/2023 3:00 am
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Worst restaurant experience I've had so far. Imma sum up the reasons in bullets:1) After being sat, everything is all good. Waters and drinks were served quick. I went back out for 5 minutes to grab my phone which I forgot. After coming in, the same host that sat us looked at me like I was some rando and said "Can I help you??"I was shocked as he literally sat me down 10 mins ago and there were only 4 tables in the restaurant as it was small.2) The waitress barely checked in on us after taking our order. Not only that, she forgot to put our main dish in. The host told us that the main dish was missing from our tab.3) We ordered a side of bread and butter as we were waiting for our main dish. That never showed up.4) Instead of apologizing, the waitress came over and made a pathetic excuse that she keyed in the pasta to the other table. The table, to which she pointed at, already had their food served... Did not made any sense. Mind you, there were only 4 tables.5) The manager was very nice in following up and offering to fetch our pasta ASAP after we said to get the check since we just wanted out. So we agreed to wait. The pasta came out pretty quickly. It was too salty but whatever, that was the least of our concern.What we noticed was, when we highlighted our missing pasta, we specified it was the one where we requested an add-on of chicken. The pasta was served with ZERO chicken. The manager did a follow up after we asked for our check and we told her the chicken was missing. She was kind enough to take it off our tab.Don't come here. This was our second chance we gave them after the first time (that time the risotto was just in poor shape). Aside from the kind manager, everyone else had poor attitude and service.The store side looked bomb tho.
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