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Newport Beachside Hotel & Resort Tripadvisor Reviews
Latest Reviews On Tripadvisor
11 Reviews
0 Replys |
The worst hotel I have ever been in
I go to Miami every Christmas for 20 years, always trying new hotels. THIS IS THE WORST, ANYWHERE, not just Miami. When you book online they don't tell you they are going to be doing construction, nor do they adjust the bill. They don't tell you that at check-in. ( To be fair, it is indicated it on the papers when you sign in, if you bother to read then in detail and inquire, though what are you going to do then). As it is on the form that means they knew and printed up special forms for the construction , but don't mention it to you when you sign in. The worst thing is they lie about what is going on. Very cold that year. turn the thermostat up ( it went up to 90 degrees). no heat. I go to complain . they say it is because it is an old building!!!! They say the hot water ( boilers) are not connected to the heat. Never heard of such a thing. Again, never mentioned and they did not adjust bill. It also means they employ stupid people or the tell them to lie, as these were the responses from the desk personnel If you are an employer and you see this on an applicant's resume, know they are not trustworthy nor smart.. If you a traveler, try sleeping on the beach or in a skid row hotel. I give it one star as it wouldn't allow zero. I had to wait 3 months to calm down enough to write this.
Be the first to ReplyDirty and pictures are deceiving
The hotel was flat out dirty. Our room came with a couch it was broke, holes in the ceiling, you could smell weed in the room next to us, the pool is unusable brecause it’s been down since September and no one or no where did it say it when booking, the front desk clerk was rude and our room was just flat out dirty. There is also nothing to do around the area. I will never stay here again!!!!!!
Be the first to ReplyFamily trip
We like they hotel more nos than before. We knew Jordan , very good service , good customer service, a kind guy! Áreas are clean, the modernization of the room it's very good. If god want we Will come back !
Be the first to ReplyBy the Beach
Nice room and nice side view of the beach & pier! They were still under pool reconstruction so didn’t get to enjoy the pool or pool bar. Beach access with chairs & umbrellas was very nice. **If you want a drink/eats on the beach-be prepared to wait..& wait..& wait! Nice room!
Be the first to ReplyDONT COME HERE!!!!!
This place is a dive!!! Don’t come. I was told the pool would be open by march and here we are in March and no pool all I see in front of me or construction and the beach which are covered by palm tree so I cannot see the ocean. . I would. Consider it is to be three star at the most hotel never will I come back here!!!!
Be the first to ReplyWill Never Book Here Again
When we first checked in, I thought this was going to be great but I was horribly mistaken. This hotel is old, outdated, and overpriced. There is visual damage in multiple places in our hotel room. Including damage to the wood, pieces protruding out off various pieces of furniture, and you can also see foam behind multiple mirrors in the room where it is beginning to break down and separate. The a/c vent on my side of the room wouldn’t even blow air when the air was on. Today 3/5/2023, the cable has been out the entire day with no updates from the front desk, even after I called and notified it wasn’t working hours ago. The pool is closed as well as one of the restaurants. So there’s amenities that we’re paying for but not receiving. Then there is the shower. The shower is the most jank thing I have ever seen, we’ve been here a week and I still don’t know how to use it correctly because the knob where you adjust the water doesn’t work correctly. The knobs for the sink in the bathroom were also installed backwards, so that’s one of those annoying inconveniences as well. I would book your stay literally anywhere else than Newport Beachside. The shower is the worst part honestly. It’s nearly impossible to adjust the temp of the water without freezing or burning yourself in the process.
Be the first to ReplyAwful! Не советую! no lo recomiendo!!!!
AWFUL!!!! Absolutely awful! DO NOT GO THERE! It was the worst experience we have ever had!!!!!!!!!!!! It is NOT a resort, it’s a cheap hotel. Newport Beachside Hotel & Resort made my vacation a bloody nightmare and left me in tears and frustration. no lo recomiendo!!!! Не советую! Ужасное состояние! Всё грязно и не так как должно была. Не советую платить столько денег за такую говно. My husband, my two kids and I stayed there from Sunday, February 18th, 2023 to Saturday, February 25,2023. There were so many issues with this place, I don’t even know where to start from. No pool! No playground! They don’t have a pool. The website says that they do but it’s under construction, and they are insanely loud as they are drilling all day. I had a headache from it every day. They have NOT cleaned the room for six days we were there. My husband and I were going downstairs to speak with the manager every day and every hour we were there asking them to change the bed sheets and clean the room. They didn’t care, they were telling us that they were going to do it but they never did. I told them that I had a five year old son and five months old baby there and we needed a clean place to sleep in. They were absolutely incompetent. When we arrived, the room itself was dusty and dirty. Toilets and showers are rusty and have mold everywhere. Housekeeping people are very unwelcoming. They came a few times to give us some towels and each time they came in they did it without knocking on the door, they just open the door and enter without any notice. It happened multiple times. We had strangers opening our door without knocking absolutely randomly and not even apologizing. It’s a strange and bizarre place. Any simple thing that we asked them for since I have a newborn baby, they denied. Even a hot water to sterilize my daughter’s bottles was a problem there. Carpets are filthy dirty in the hallway as well as inside the rooms. Bed sheets, pillows, towels, shower curtain, bedroom curtain, everything has stains including old blood stains on pillows. So we slept with no pillows or clean bed sheets because they wouldn’t come to clean or change anything. They just don’t care! We wanted to leave so bad but they don’t do a refund and we were left with no choice. Be prepared to pay outrageous amounts for the parking. Beach is dirty too, cigarettes everywhere in the sand.
Be the first to ReplyLoud Construction - Hotel Won't be Responsible - Very Dated - Beautiful Beach
Beautiful Views for the Full Ocean Front Rooms. But I was put in room 302 which was directly over construction on the 2nd floor. Woken to the sound of drills in my ears at 7am. Hotel did move me to another room, but what a shocking way to wake up and a HUGE hassle (I had to pack, store luggage and move rooms. Wasted time). And hotel makes you sign papers that they are not responsible for construction sounds. They were quite rude about this fact and acts like they are doing you a favor for moving rooms "against policy" Also every room I was in had digital clocks with alarms setup at odd times. Thus waking you up in the middle of the night. Overall a strange experience. It's cheap but you get what you pay for. Bell staff was the best part of the hotel. But everywhere else you go between food services, coffee shop and beach services...it just feels second class. Things were either broken, a little off, or very old/dated.
Be the first to ReplyGreat place
Staff friendly, beautiful room. while it is under construction I couldn't beat our ocean view from our room. I read and saw ahead of time there was construction it has to happen at some point so I get it! We enjoyed the food and bars in the hotel itself. Great pleasant staff. Beach is nice and beach chair and umbrella free rental is great perk. Would love to come back when construction is over. Loved everything about our stay.
Be the first to ReplyDeceiving from the pictures.
Choose this hotel to lay for one day at the beach and pool since we came over from Tampa to check out FAU college. I saw the pictures but didn’t see the fine print to click on regarding renovations. Cracks me up they say in there text beautiful beaches, I am sitting here looking at massive seaweed all over. Disappointing and than there is no pool. Glad i didn’t book a longer vacay because I would be very upset. I heard the renovations won’t be complete till December 2023. I also thought they had valet parking but guess I have to walk. Not sure if I’d come back to this section. Worried to see what my room is going to look like.
Be the first to ReplyNO POOL. Construction!
No pool, no tiki bar, no valet. You have to self park across the street and cross a busy road. Tried to go out on the pier and was chased off with others saying the pier was closed until 10. No bait shop on pier. Must bring your own bait. No one around to rent wave runners. Only good thing was the beach, but there are a lot of beaches elsewhere. Breakfast buffet on menu. No breakfast buffet.
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