They told us we had a reservation. - Nobu Burswood - Buy Reservations
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😒 3/5 - They told us we had a reservation.
By 👻 @Erin S., 01/02/2019 3:00 am
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When we got there, they didn't have one & seated us at the bar. Absolutely no one felt responsible to serve us & wouldn't even acknowledge or look at us. We kept having to flag down the hostess or random people to get anything. After an hour there, they still hadn't brought my husband's water. He demanded to see a manager. The manager came over & apologized, seated us, got us a good waitress, & tried to make up for it. The food was delicious! However, it must not have agreed with my stomach, & I spent the night sick on the toilet. You expect better service when you're paying such high prices. We keep having this problem at this hotel's restaurants. The people don't work on tips & don't care. The cheesecake was great!
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