We celebrated my mom's 86th birthday and had made - North Pond Chicago - Buy Reservations
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🤮 1/5 - We celebrated my mom's 86th birthday and had made
By 👻 @Anna L., 12/21/2021 3:00 am
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We celebrated my mom's 86th birthday and had made reservations for 12 people and knew we would not be seated in the same table as the restaurant had a table set up that seated 4 to a table. Prior to the brunch I communicated with the manager and reassured him that our party would not be congregating (which was what he feared in light of covid). I didn't expect that our parties of 4 would be seated so far apart (one party in a whole different section) that there was no sense of celebration. It was terribly disappointing. Whatever rules you may have, you should be more considerate and accommodating. What is the harm of putting parties closer by? You ruined our brunch and mood. These customers are not happy including an 86 year old mother/grandmother. We won't be coming back and everyone we repeated this to thought your decision was unacceptable. There is no excuse for this terrible call.
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