Great dive, lousy customer service - Nudibranch New York - Buy Reservations
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😒 3/5 - Great dive, lousy customer service
By 👻 @GlobeTrotting197581, 04/08/2022 3:00 am
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The dive was great, instructor was amazing. But he recommended we not do the night dive as it was quite cold, and we agreed. Unfortunately, we never got a refund.
I appreciate tourism businesses had a very hard time during the pandemic, and when I called they did say they had given me a credit. But what really irked me was the attitude, and also that prior to my call I had sent a couple of emails that were ignored.
If anyone would like to use my credit, please let me know, as I live far away from San Diego. Again, I want to emphasize that the dive itself and the instructor were great. But customer attitude could use some upgrading.
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