Racist? NOT Deserving of Accolades - Pappas Bros. Steakhouse Dallas - Buy Reservations
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🤮 1/5 - Racist? NOT Deserving of Accolades
By 👻 @Mel, 01/08/2023 3:00 am
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Pappas was rated the best steakhouse in Dallas on recent TripAdvisor and D Magazine list. We had already tried a few of the steakhouses on the list, so we were excited to try the #1 steakhouse on the list. My husband and I (Asian couple) made a reservation for 5pm on Saturday night. When we arrived, the place was fairly empty. The hostess greeted us right away and walked us the entire length of the restaurant passing many empty tables and seated us at the back of the restaurant - cordoned off from the main dining area. We thought it strange that they would seat us so far back but decided to make the best of it. The service was fine, with only one of the staff bring a bit abrupt/rude while he delivered the food to the table. Others were pleasant enough. The food was good, but not amazing. The steaks were rather salty and the sides were fairly bland. The dinner came out to be $300 for the two of us. This was NOT an experience worthy of all the accolades given as the #1 steakhouse in Dallas! We were first to be seated in this area and as the dinner rolled on, we noticed other tables around us being seated. Funny enough, they were all Asians. I joked with my husband that perhaps this was the minority section thinking this was just a coincidence. NOT! As we were leaving - walking the entire length of the restaurant, we noticed that there wasn't a single Asian customer seated in the main dining area. They were all seated in the back, in the cordoned area. Something seemed a bit off so I searched the Yelp reviews and saw others had commented about the same experience - minorities were sat in the back. Some even wrote about discriminate service - where they were ignored by wait and management staff while all the other tables around them received full service. These complaints go years back it seems. Needless to say, we will certainly not go back. Perhaps Pappas has so much business that they don't really give a bleep about losing minority customers. That's their prerogative I suppose. But one thing is for sure! Pappas does not embrace the spirit of Dallas and should not be given the recognition as best of Dallas in any list! Rather, they are an embarrassment to the Dallas culture! I hope TripAdvisor does a bit more research and remove them from all of their recommended lists until they fully address their racist business practice. Dallas has many fantastic restaurants more worthy!
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