Recently did a 3 night stint here over NYE. - Park Hyatt New York - Trade Reservations
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- Any Room Type
- Any Standard Room
- 1 King Bed: Floors 8 (16: 500 625 Sq Ft: Spa)
- 1 King Bed: Floors 12 (23: 500 625 Sqft:)
- 2 Double Beds:500 (625 Sqft:floors 12 23:)
- 1 King Bed: 1650 Sqft: Floors 22 (23:sitting)
- Externally Connected:2 King Beds:1250 Sqft
- Any Accessible Room
- Ada 2 Double Beds: Tub And Roll In Shower:
- Ada 1 King:roll In Shower:500 (625 Sq Ft/47 58)
- Ada 1 King:700 (800 Sqft/65 74 Sq Mt:fl 8 10)
- Ada King:100 Sq Ft/93 Sq Mt:furnished Terrace
- Any Suite
- 1 King Bed:700 (800 Sq Ft/65 74 Sq Mt:fl 8 10)
- 2 Doubles : 700 (800 Sq Ft : Floors 8 15 :)
- 1 King Bed:900 Sqft:floors 8 (23: 1.5 Baths:)
- 1 King Bed:1100 Sqft: Floors 17 (21: Large)
- 1 King Bed:1000 Sqft:floors 8 (23: 1.5 Baths:)
- The Restorative Bed By Bryte:personalized
- King Bed:1000 Sq Ft/93 Sq Mt:large Furnished
- 1 King Bed:1000 Sqft:19th Floor:350 Sqft
- 1 King Bed:floors 8 (10:825 Sq Ft/77 Sq Meters)
- Suite Accommodations
- Any Family Room
- Externally Connected:1 King + 2 Double Beds
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New York's Best Hotels that are most frequently booked by customers of Park Hyatt New York
😍 5/5 - Recently did a 3 night stint here over NYE.
By 👻 @Sean T., 01/04/2022 3:00 am
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This hotel has the best hard product I've ever enjoyed and top notch service. It was an absolute killer redemption for WoH points during a holiday that had outrageous cash rates. TL;DR: Amazing hard product, great service, oozes luxury, but could use a little work here and there for what you expect from a Park Hyatt.As with many NYC hotels, you have to take an elevator and a few turns and twist to get to the lobby. The lobby is bright, modern, and inviting. Checked in a little over an hour prior to official check in, but they found a room for me with a slight upgrade to a Deluxe room (better view). The Good:The hard product is where PHNYC stands out. The rooms are massive by NYC comparisons. Overall a modern and sleek feel...a bit moody, very James Bond like (darker than the lobby). Accent/mood lighting behind all of the furniture really made everything pop.A lot of tech and automation in the room: nightlights in the bathroom, shades, blackout curtains, etc. Ipad in the room displaying different services, menus, and amenities offered. There's an actual hallway as an entrance that leads to a giant leather trolley that houses a safe, laundry, and shoe shine station. Two massive closets, one with drawers, allowed for 2 people to fully unpack and hang all our clothes. The bathroom is more like a mini spa. The toilet and shower have their own doors within the bathroom. The rainfall shower water pressure was a bit overwhelming, but I really enjoyed it. The tub is deep and large. I was able to watch a football game while soaking in the tub as the bathroom mirror had a TV with remote. The Le Labo bathroom amenities were amazing, bath salts included. Don't forget the heated tile floors.The mini bar isn't so mini and opens up into this slick standing chest of goodies. Complimentary bottled water, nespresso, and tea were continually restocked throughout the stay. Be prepared for $40 split bottles of wine and $12 beers though. The 25th floor houses the spa, pool, hot tub, steam room, and gym. One night the pool and hot tub was completely packed with no seats. Another day I was the only person in there. The gym is extremely nice with about every type of machine and free weights you could ask for. A nice touch to the steam room was a giant rainfall shower that you could quickly cool down with cold water or even hot. The staff at the front desk and concierge were extremely helpful. I asked for a few recommendations in the area and they provided stores in the area with names of people to ask for. The Service from housekeeping and turn down service was AMAZING. They did a really nice job cleaning during the day and then quietly tidying everything up in the evening while we were out. Fresh flowers in the bathroom and slippers on a linen bedside was a nice touch during turndown. These type of small details is what really sets the PHNYC apart from other places. The Bad:The lobby restaraunt leaves a bit to be desired. Breakfast was a disaster. Service was incredibly slow and we were constantly looking around for server. Wrong items brought to table. I got double charged on a few items, 10-15 minutes to correct it without any apology. Then I notice instead of the 18% mandatory tip/service charge, it was actually doubled into 36%. So my breakfast tab went from $126 originally to $86, big difference. When I asked my server about the service charge being double he said he had no idea and would call the manager. The manager comes and "fixes it", server just drops the tab in front of me and walks off. No one explains what happened or even says a word. Walking back to my room the front desk asked how my day was going and I gave them a brief not so great. They made sure the Culinary Director came and talked to me. He ended up comping my breakfast and one of my other room service charges, so kudos for making it right and making a guest feel heard. The nitpicky:Some service was slow. 15-20 minutes for bellman to bring up bags but us in a bit of rush for dinner plans. I'm fine with no ice machines available to the public, but waiting 20-30 minutes for someone to bring ice everytime is a bit inconvenient. Don't expect amazing views from the hotel. Most of the floors closer to the ground, we were on 16, so it just looked directly into another building. Overall, this is an absolutely amazing hotel. It was a bucket list stay for me and did not dissapoint. I always ask myself at the end of my stay...would I return? Absolutely! TL;DR: Amazing hard product, great service, oozes luxury, but could use a little work here and there for what you expect from a Park Hyatt.
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