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Pollen Street Social London Reviews from The Last Year
Great meal and service.
We had the 8 course tasting menu which was delicious. Staff were lovely and our sommelier, Tomas, was excellent and gave us a lot of interesting information about the wine we were drinking. The pairing with the beef was probably one of the best weβve had.
MOST ENJOYABLE
Our third visit to Pollen Street Social and as always it was up to our usual expectationsβ¦the food was of the highest quality, the atmosphere and ambience all round was conducive to a lovely meal. The staff were most polite attentive and humorousβ¦we had the pleasure of meeting Tomas who was exemplary and looked after so wellβ¦we look forward to going there again soonβ¦highly recommended.
Very good but not great
Hadnβt been here for years but when we found out they were closing, decided to go for one last lunch. A few minor errors in service which I wouldnβt have expected at a restaurant of this level- such as serving our wine before our welcome cocktails. Also, a bit weird to give us the wine list without the food menus- how do you pick a wine if you donβt know what youβre eating it with?! However, the food was all delicious and lunch menu was very good value. I canβt say the same for drinks, which were hugely expensive. Overall my fave Atherton remains the slightly more casual Social Eating House
Fine dining at its best
Enjoyed an amazing lunch today to celebrate my husbandβs birthday. Service was faultless and both food and wine pairing was excellent. This is fine dining at its best. The menu was tailored to us and was delicious . The chefs are truly talented . We were honoured to meet Jason Atherton who was down to earth and made our meal very special. Huge thank you to Giacomo and his team for making us feel so welcome and looked after. This restaurant is worth a visit before it closes at the end of this month. Jason Atherton thinks about every detail and we look forward to enjoying his new projects soon. Thanks to the WHOLE team - a lunch to remember.
Tragic Swan Song
I came to Pollen Street Social when it first opened and thought it was pretentious, over priced and poorly delivered and didnβt come again until its Swan Song where nothing seemed to have changed except it being even more eye wateringly expensive. Maybe I missed all the good times in between but.., Announcing its closure looks to have had the Jurgen Klopp effect of making it all seem like a pointless procession to the inevitable. The front of house team all running around aimlessly with no direction, belief or raison dβ Γͺtre. Until they are left so all over the shop you canβt believe how they ever used to score a goal. Shambles. Food wise - I didnβt try one single dish that worked. Overpowering flavours suffocating each other in sauces so salty Iβm still thirsty writing this two hours later after downing 2 litres of water. Main courses the size of the amuse bouche pointlessly over hampered with unnecessary fillings hiding the fact theyβre just not very well cooked. Coupled with sickly sweet sides, often mushrooms, that appeared to have been drowned in sugar. Wine pairings just plain wrong and desserts to die for - literally Iβd rather die than eat one. Then itβs like Escape from Alcatraz to get a bill for the privilege of being right royally fleeced for the experience. Going out with a bang is not going to happen, Just wish I could get my money back before they do, so donβt waste yours.
A final and impeccable performance by a star of the London Restaurant Scene.
Whilst London may have an abundance of restaurants, few do fine dining like Pollen Street Social. Closing in just a few weeks, take the opportunity to savour this London classic while you can. Weβve visited this restaurant on many occasions and are always impressed by the inventive and impeccable cooking, paired with attentive, and friendly service. Our last visit was a wonderful way to say βau revoirβ. A massive thank you to Yash, Jacamo and Grace (a future star!) . Wishing all the Jason Atherton team the very best for an exciting future, we are sure the best is yet to come!
Enjoyable evening.
As Thursday is the new Friday, we venture to Jason Atherton restaurant that he opened in 2011 and was award his star 6 months later. We agree with many that the food, service and overall experience lived up to our expectations. We opted for the tasting menu with the standard paring. The only negative about the food was that for us both deserts tasted too similar and more like pre deserts. Overall the staff were as you expect from a one star with the only fault was the lack of explanation of each dish. It was either rushed or simply not given. Our sommelier was good but again lacked full explanation of why it was paired with the dish.
Sad itβs closing!
Weβve had a few lunches here before and went for dinner (the Β£125 3-course menu with some gorgeous extras tucked in) to celebrate a special occasion last Friday. The service , food, wine list and atmosphere were excellent. Priced as you would expect for a Michelin * fine dining restaurant in Mayfair. It seemed a little quiet for a Friday night and we learned it will close in a few weeks, as Mr Atherton has three new projects in the pipeline and feels people no longer want what PSS currently offers. Iβm not sure about that, but good luck to him with the new ventures.
Single best meal ever
The single greatest meal of my life. It was an emotional experience and I highly suggest going. I cannot wait to come back. My taste buds will never be the same again. We had the chefs table tasting menu. Every single dish was faultless.
Lunch.
Have been to PSS i think about 12 times since it opened back in 2010, have been with family, work colleagues, partners and for special occasions, and it's never disappointed in either food, service or for genuine hospitality, so when i saw it was shutting down for good was genuinely saddened, it's such an iconic place for so many and will miss it, have many memories and good times spent in that beautiful room. Arrived and had a seasonal cocktail at the bar, and a lovely chat with the bartender, he was chatty, friendly and engaging, cocktail was beautiful, went to my table, which was in the main room, as a solo diner would have preferred somewhere a bit less central, table next to me were quite boisterous business lunchers. Went for the set lunch menu at Β£58, but upgraded the main course to the Beef from the Carte menu, food was great, well seasoned, seasonal, tasty and presented as ever at PSS with real flair, Dessert was a real wow moment. PSS was busy, and the service good, but possibly lacked some of the finesse of previous visits, but still better than most in London, it's such a shame it's shutting, but given the pressure on Staffing, costs and pricing plus overheads and the combined effects of Brexit and Covid it's maybe not such a surprise, but having eaten at several of the newer more trendy starred restaurants in London lately, it's very much still at the top of the pile. Will hopefully get back for one more dinner, but if not, thank you PSS, you have been utterly incredible over the last 14 years, so many memories and so many great meals, a truly special restaurant.
amazing service and good interactive staff we met the chef
amazing service and good interactive staff we met the chef best experience that I've had went above and beyond an amazing introduction to Michelin dining
Simple chic and intimate dining experience.
Perfect service and beautiful food. The wine Stewart almost upsold me a bottle of French white but I know French wines extremely well, so I declined. He wasn't offended. And I didn't take offence. All in all, perfect lunch.
London's Best Restaurants that are most frequently booked by customers of Pollen Street Social London
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Payouts Blocked Because of Sell Through Rate |
Yes unfortunately they are finding more and more ways to lock up sellers money. Sell thru rate, refund rate, limiting withdrawal amounts ler day and per month (which for me are the same number which makes no sense). Lot of sellers leaving as you can see from the lifetime sales not really increasing. Most posts on here are frustrated sellers which is not a recipe for success
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Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venueβs rankings & sales.
Congrats on 3 mil |
πΎπΎπΎπΎπΎπΎπ§¨π§¨π§¨ now on to 30 mill!
Need to cancel a bid, not getting a response⦠how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been βmatchedβ with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Reservation transfer issue
Purchased double chicken please for two hours from now and no response from Appointment Trader regarding my name transfer request which I paid for yesterday. I believe the original reservation holder is a bot as it seems like it when i tried contacting directly. Do I have any recourse if they wonβt let me in the restaurant?
Give the best answerCharged my credit card AND debited my account?
Hi all,
I purchased a potential reservation but it seems it both debited my account for the value on AT AND charged my credit card the full value. Who do I contact for help? I donβt mind one or the other but both is too much! Help!
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The restaurant I bought a reservation to has a $25/person deposit. How do I know the seller paid this? And how do I know they confirmed the reservation on the day of?
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When do name transfers usually happen? Iβve got one thatβs pending
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Hello,
Ever since my account creation Iβve been unable to withdraw from sales not even $5. Itβs been 4 months since. Anyone same experience? Can someone help? Customer service is close to non existent and reply once a month.
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how do you avoid cancels and account bans? any best practices?
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can you list here and other marketplaces and if it sells on the other, will that affect sell though rate?
Give the best answerImpossible resturants
Which resys are impossible to get and not worth the hassle?
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which restaurants cancel less? and are more likley to stick?
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Which restaurants to go for as new beginner?
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Hey I wonder when does your reservations most likely sell - a few days before the actual reservation or weeks before?
Thank you for your answers (:
Berns tampa
How long does it take to get a response? Looking for a table tonight.
Give the best answerNew User 25% question
So Im new I did the job i signed up to do and was waiting for my payout and it said something about 25% rating or they hold your pay, so I click the 25% rating thing in my profile and it says if it falls below 25% you suspend the payouts for 180 DAYS!? is that true? or are we allowed to try and get it back to 25%?
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I canβt find any option to do so
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hi, it's been a month since i sent a payout. it hasnt it paypal nor has it returned to my portfolio. Also, i opened multiple chats over this issue but no mod has ever answered. what's happening?
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