This restaurant needs a manager with customer service skills - Ristorante Piccolo Washington - Buy Reservations
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🤮 1/5 - This restaurant needs a manager with customer service skills
By 👻 @Andrew Steps, 01/04/2022 3:00 am
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Our family is visiting from overseas. We left them for some sightseeing in Georgetown while we were running other errands. Our family decided to eat at this place, and we met them there afterward. Upon our arrival, we showed that we were with the sitting party and, instead of offering help to my wife on crutches, the manager asked if we were going to eat, which we weren’t even sure about it yet. He then ranted that this is a business place, not a place for family gatherings. He was rude and slammed chairs and doors. All that even before we made it to our family’s table. He never tried to be helpful or accommodating. It was so unprofessional that even their staff was embarrassed.
That was the last time we stopped at this place. We would never return to it, if it weren’t for our family of tourists. Today’s treatment made me write this review because I want other people to know what to expect from the management of this place.
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