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🤮 1/5 - It was a rainy night and we arrived without an appointment
By 👻 @Chris M., 09/19/2018 3:00 am
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It was a rainy night and we arrived without an appointment and we weren't dressed nicely as we'd been out all afternoon touring the city. Another restaurant recommended them because they did not have space for us. When we entered their establishment they asked us if we had an appointment when I answered "No", the waiter thought for a moment and they said to follow him. As we walked to our table I saw plenty of "reserved" signs on most of the tables and only a few patrons. I was concerned that they might seat us near the kitchen exit, but the table seemed adequately far enough away from that door. We took our soggy windbreakers off and sat down. The waiter dropped off some menus and brought us a bottle of still water. A few minutes later he came by and dropped from some bread and then asked if I wanted some wine. I ordered just a glass of the house red as I'm not a wine affectionado and my wife does not drink. He returned a few minutes later and took our order. Our appetizer arrived and we started to enjoy that when the waiter then brought us some oil for our bread but no vinegar, though I saw it on the counter across from our table. The restaurant began filling up shortly after 8pm and what I noticed was as the waiter picked up the silverware from the door across the table he was slamming the drawer shut and the sound of this and the silverware rattling interrupted our conversation. One time he came and left the drawer open so I slowly closed it so I didn't have to listen to him slam it again. We'll that seemed to annoy him because he came back and started throwing the clean silverware into the drawer. I was now beginning to feel more like an inconvenience than a paying customer trying have a nice dinner out with my wife. It was probably another 35-40 minutes before our meals were brought to the table. My wife had ordered something that I equated to buttered noodles and I had ordered the stuffed shells. Her response was although the appetizer was good tasting her noodles had too much salt and I thought my meal was good tasting though the portion size was a little smaller than I was expecting. The food was ok, but I was really disappointed with the way we were treated. Our bill was 60 Euro, but was probably only worth about 30 euro (in my book). I gave him a 10 euro tip because in the US a 15% tip is standard, and I didn't have any smaller change but I wished I'd had 1 euro to give him as a tip and a message.If I could do this experience over I would have asked for a different table or just walked out in the middle, but it was raining, we were hungry and I didn't want to embarrass my wife. I hope the restaurant reads this post and decides to take some action.
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