Appointment Trader
Search 
Sign In
Developers 
How It Works
Chat
Buyer Protection
Option to Cancel
Alias Check-In
Upload Your Reservation Now
12 users watching
Rules London Reviews
Poor Service & Average Food
I've been enjoying Rules for many years and I'm therefore saddened to report that this once great institution has lost its way. Poor service, average food and a forgettable experience. There are better in London, won't be returning
Restaurant has gone dramatically downhill
Rules used to be the epitome of excellent service and food. Sadly it has gone downhill. Shepherded upstairs for a drink before dinner. Didn’t appear for 30mins, by which time the table was ready. The table for 3 we had was a table for 2 and almost
Fantastic….my favourite
I love Rules, yes, it’s a bit shabby, but it is modestly priced for its history and location. We have never had a bad meal here (multiple visits)…the service is always amazing and friendly. The steak and kidney pudding is to die for. The Grasshop
Wonderful time
We had a wonderful time thanks to you. The food was absolutely delicious (CHICKEN, LEEK & MUSHROOM PIE, SLOW COOKED PORK CHEEKS, BRAISED SHOULDER OF LAMB). Thank you for your impeccable, discreet, and high-quality service. A special thanks to the
Disappointed
My second visit to Rules, there won't be a third! First time I thought the sides were mean in portion size. However it was our wedding day, & we wanted somewhere special. We waited a very long time between starters & mains, so long infa
Lost its charm
I have always wanted to try Rules, have walked past it hundreds of times, but last night was the night. We arrived early and went for a drink in the bar upstairs, we ordered 3 cocktails one of which was the cardamon negroni. After confirming with the
Rules is our favorite restaurant in London! The food is
Rules is our favorite restaurant in London! The food is delicious and the restaurant is beautiful. Thank you for always giving us the best experience.
Great experience from beginning to end
I can't fault anything here. The service is terrific, the decor is beautifully traditional. The ale is served in cold tankards--great touch. Just be aware that if you order its famous grouse that it may come with shotgun pellets on account of th
Lunch with family
We had a brilliant lunch at Rules on Sunday. The service was perfect, not intrusive and not rushed. Gorgeous cocktails, delicious food and a really great atmosphere.
We came to Rules which came highly recommended, before the
We came to Rules which came highly recommended, before the meal we had a pre meal drink up in the bar area, great atmosphere! They came to get us about 25 minutes after our 6pm scheduled time....no problem because we had a great time. We sat down and
Living off its reputation
It is hard to get a booking at Rules. We took that as a good sign as it seems so popular. Our experience, however, was just OK. We arrived a bit early and were seated upstairs in the bar area. The garden room at the back of the bar was lovely.
Night #1 of my 8 nights of my birthday celebration in
Night #1 of my 8 nights of my birthday celebration in London. What a way to kick off a vacation. This is one of the harder places to get a reservation at on the weekends. We dropped by at 5:30pm hoping to be able to eat early, but were told no becaus
Over priced
Heard about this restaurant from a friend and was just around the corner from our hotel. Nice lush furnishings and obviously popular as very busy, our booking was 9.30 and still our table wasn’t ready on arrival. The starter potted shrimp was fan
Consistently good food, great atmosphere and dripping with
Consistently good food, great atmosphere and dripping with history..... Absolutely recommend - make reservations !
Mixed experience.
Been to London many times together and with family over past half century, but never before to Rules. Made reservations through hotel (4 Seasons) which had not recommended it but willingly accommodated request. Mixed Review at best. Had reservation
Rules- a must visit
My first visit to rules and I will definitely be coming back. The whole experience was fantastic from start to finish I went with my wife for our anniversary and from a lovely greeting on arrival, drinks in the bar and then heading into the restauran
Great food in a historic atmosphere!
What a historic restaurant. If you want a delicious English meal then this is the restaurant for you. Steeped in history - every wall has something of interest. Whenever we are in London, Rules is a must for one of dinners. The food is the best o
A memorable visit
We had a fabulous family lunch to celebrate my son’s engagement Fabulous cocktails Fabulous wines In a wonderful building full of history Great staff And traditional food
Traditional with minor infringement of Rules.
We arrived on a Friday, the character of the restaurant was what we expected from the oldest restaurant in London. Tradition with opulence. The service was excellent. A couple of minor infringements was putting crinkled crisps instead of mash potatoe
Excellent!
The highlight of our visit to London! Staff is incredible, food did not disappoint! Cocktails were second to none. After dinner drinks upstairs topped off a wonderful night. Thank you D!!! Incredible mixologist, personality and historian re Rules!
There's No School like the Old School
Absolutely fabulous. Loved every minute we were at your fine establishment. If we were being ultra-critical, we'd say the rump steak was not as tender as we'd expect, but it can be a bit of a lottery with steak. Will definitely be back.
Drinks only, but still the best place in London.
Another visit to Rules, my favourite restaurant- but drinks only this time, post a theatre show. The Winter Gardens bar above the restaurant is an oasis of tranquility. Welcomed back by staff like an old missed friend - and then my friend and I were
Good service but tables could be better organised
Have visited Rules before and always enjoy the restaurant. Didn’t appreciate being sat in a busy area and then was subsequently asked by the waiting staff to move myself under my table more (I am tall), a few times. Another guest sitting across the
A massive deterioration for this once iconic restaurant.
I’ve been a customer of this establishment for over thirty years but I have now visited for the final time. The food quality has been declining for a while but our last visit was the final straw. Food quality was poor but wait staff were unable (mo
There are a lot of RULES at RULES! If you'd like to pay a
There are a lot of RULES at RULES! If you'd like to pay a lot and be treated poorly then this is your place. Not worth the money or time when there are so many BETTER options.
Didn’t live up to expectations!
Having been to Rules many years ago we decided to visit again with family. How disappointed we were. We anticipated that the rib of beef at £215 for four would be something special. Not so!! It came on a small bed of cabbage and water cress.
Awesome and amazing
The tour was great and interesting because I have experienced new many things that I didn't know about before.The food's are well prepared and they are tasty.The accommodation is great and well clean and the place is quite
On arrival on14th August - a baking hot day - we were
On arrival on14th August - a baking hot day - we were advised that the air conditioning had broken down. So it was unbearably hot in the restaurant. The main course was delivered immediately after the starter, without a small pause even. The cauliflo
For my partner's birthday, we went to Rules, the oldest
For my partner's birthday, we went to Rules, the oldest restaurant in London. We ordered the roast beef for two, and it was cooked perfectly. It came with two Yorkshire puddings, homemade horseradish, and mashed potatoes. It was not a cheap me
Absolute disgusting restaurant with even worse ownership.
Prior to leaving for London I had booked a reservation at Rules London. The day before we weee supposed to have dinner there a local told me that they ate there and a rat ran over their foot while they were eating. I immediately called to cancel my r
Great service, great food, great ambience.
There wasn't anything that wasn't perfect. The inside had great charm that was built over a long, long time. There was a lovely bar upstairs that seemed like it was a secret, but was fantastic.
This was such a wonderful experience for me.
I love old restaurants; I have a blog at home where I review them, but in LA we consider 40 years old! So I've long dreamed of eating at Rules. I don't come to London often, so I've longed for a long long time. It was everything I cou
Fantastic service and delicious food in an historic setting.
But It's disappointing to see the dress code drop lower with each visit. Sitting next to a London Marathon contestant in a track suit and sneakers isn't why we go to Rule's. Might restaurants have a certain dining room or area with a d
Our servers were great, especially our dinner server.
Food and atmosphere were terrific!! Will definitely reccomend Rule's to anyone wanting a nice, fine dining experience!!!
What a meal to remember!! Two steps in the door and we felt
What a meal to remember!! Two steps in the door and we felt like we were back in time, when dining out was a treat and service was impeccable. White tablecloths, dark paneling, crimson booths, starched wait uniforms, and fresh cut flowers. My husband
Dorian had an infectious smile and sense of humour that
Dorian had an infectious smile and sense of humour that lended itself most excellently well to occasion of catching up with dear friends. Our compliments to the chef and staff for a delightful lunch. The cuisine was outstanding! The setting unrivalle
Impeccable on all levels.
Food was outstanding, incredible space, welcoming and talented staff. Also, I have had an impossible time finding good tequila in London. Not only do they have Ocho, one of the very best on Earth, but the bar manager taught this tequila snob somethin
A veritable London institution!
I love this place - the whole feel of it, from crossing the threshold, to the last glance round the artefacts before you leave. Inbetween times, great food and beverages, attentive but discreet service, a lovely environment, and on top of all that, l
Great Value at this price point.
It has been about 6-8 years since we were in London and dined at Rules. When we heard of the change in ownership, we were concerned. But the experience was great!! World class service, fine food all delivered in a historic setting. With a few dr
Rules for a reason
From being welcomed and shown to our seat and the attentive nature of the staff, we thoroughly enjoyed our visit. The steak and kidney pudding was a treat and very filling. My wife had one of the specials of the day and was most delighted. The menu h
Rules was very much a place you go for the experience, not
Rules was very much a place you go for the experience, not as much for the taste. The lamb was overcooked and the roast beef and its sides were in desperate need for salt and pepper. The atmosphere was very cool, it felt very maximalist aristocracy w
Glad to be back
Haven’t been here since nearly 39 years ago Enjoying our drinks ( Johnny Walker Black Label, Rose Wine & Apple juice ) Our Starters ( Grilled Queen Scallops & Dorsert Crab Salad ) And our food ( Roast Rib of Beef and the Service is
Not what I was expecting
I read the reviews before I went to Rules and was expecting the food to be average and service to be snobbish. I was WRONG. The staff were friendly and welcoming. The food was delicious. My favourite was the roast rib of beef. It was cooked perfectly
Service has seriously decline:Snobbish
Great food but not warm and welcoming. Our waiter talked about customers with another female waiter as they prepared coffee and tea for the tables- making snide comments. Aug 2019- warm, welcoming, classy. Our July 2024 experience: cold, critical, r
Impressive
Hands down, best bellini I've every had. Popped in for a couple cocktails upstairs at rules and sat in the winter garden which I'd call more jungle than winter, very old school but beautifully presented in everyway. We ordered the sidecar & vikin
Delightful Experience
We loved it. Service and food. Fantastic experience. The restaurant is beautiful. Already booked for Xmas, looking forward to returning.
Rules never fails to please!
I had lunch solo at Rules. When I visit London, this is always my premier choice. As a female dining solo, you are looked after and not ‘hidden in a corner’. The food was excellent as usual, started with the scallops, then the chicken and mushroo
Rubbish
Went for Sunday Lunch - waited 1 hour between first and second course -asked for meat medium came -blue !! Sent back potatoes and verges went cold -meat came same Yorkshire plonked on the new plate etc etc etc -TBH refused to pay for starters and
Some of the most audaciously rude and presumptuous service
Some of the most audaciously rude and presumptuous service I have ever experienced in spite of excellent ambiance, history and decent food. Our party of 5 was seated at a table enjoying our decent but not outstanding meal in the lovely historic ambi
Excellent! This isn't the oldest restaurant for nothing!
Excellent! This isn't the oldest restaurant for nothing! Booked this restaurant because they offered Yorkshire pudding and roast beef on their everyday menu! It was fantastic! Service was excellent!
Connect with users posting reservations for Rules London
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with Rules London. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Rules London at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Rules London page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* FluffyStar64, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* FluffyStar64 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to FluffyStar64 for any questions Peter may have as FluffyStar64 user fills the bid.
3.) Finding the Reservation
* FluffyStar64 now uses their connections at Rules London to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If FluffyStar64 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, FluffyStar64 receives the $200 reward which is credited to FluffyStar64's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Rules London!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
