Unbelievable Experience - Sadly - Ruth's Chris Steak House Reno - Buy Reservations
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🤮 1/5 - Unbelievable Experience - Sadly
By 👻 @Gavin W, 02/27/2022 3:00 am
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We have been to Ruth's Chris but never in Reno. This was a big disappointment and the most unbelievable experience. The first jaw dropping moment was when ordering a soup choice the waiter asked if we had ever had the lobster bisque. Then when saying no he said was horrible. We still ordered it and honestly it was the only thing worth eating on our entire dinner.
Our food after ordering took over an hour to come. Our drinks were never refilled. We were only updated once. The steak was overcooked and tough. The mashed potatoes were dry, the bake potatoes were so smothered in butter it wasn't edible. The shrimp was GREAT! The salad was questionable.
We waited so long that we wanted dessert but we didn't want to spend another hour waiting. We asked to see a manager but was told he was unavailable.
This was a disappointing experience.
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