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- This Quaint And Intimate Cottage Accommodates 2. Pets Allowed. 1
- Jasmine Cottage 800 Sq. Ft. Accommodates 3 Pets Ok 1 Xb Or Crib
- Sycamore Cottage 1850 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Any Suite
- Hydrangea Cottage 1050 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Lotus Cottage 1050 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Magnolia Cottage 1050 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Rosemary Cottage 1050 Sq. Ft. Accommodates 3 Pets 1 Crib Or Xb
- Tulip Cottage 1050 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Lantana Cottage 1500 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Iris Cottage 1100 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or Crib
- Lavender Cottage 1100 Sq. Ft. Accommodates 3 Pets Ok 1 Rollaway
- Pepper Cottage 1100 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Lily Cottage 1350 Sq. Ft. Accommodates 3 Pets 1 Crib Or Xb Extra
- Citrus Cottage 1100 Sq. Ft. Accommodates 3 Pets 1 Crib Or Xb
- Tangerine Cottage 1100 Sq. Ft. Accommodates 3 Pets 1 Crib Or Xb
- Geranium Cottage 1450 Sq. Ft. Accommodates 3 Pets Allowed 1
- Rose Cottage 1450 Sq. Ft. Accommodates 3 Pets Allowed 1 Crib Or
- Creek Cottage 1600 Sq. Ft. Accommodates 3 Pets Allowed 1 Crib Or
- Olive Cottage 1600 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Willow Cottage 2200 Sq. Ft. Accommodates 4 Pets Sofa Bed Or Crib
- Ivy Cottage 1450 Sq. Ft. Accommodates 3 Pets 1 Crib Or Xb Extra
- Cypress Cottage 1450 Sq. Ft Accommodates 3 Pets Ok Xb Or Crib
- Laurel Cottage 1600 Sq. Ft. Accommodates 3 Pets Allowed 1
- Oak Cottage 2200 Sq. Ft. Accommodates 4 Pets Allowed Sofa Bed Or
- Wisteria Cottage 2200 Sq. Ft. Accommodates 3 Pets 1 Crib Or Xb
- Honeysuckle Cottage 1100 Sq. Ft. Accommodates 3 Pets 1 Rollaway
- Acacia Cottage 1450 Sq. Ft. Accommodates 4 Pets Allowed Sofa Bed
- Hydrangea Cottage 1150 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Lotus Cottage 1150 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Magnolia Cottage 1150 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Rosemary Cottage 1150 Sq. Ft. Accommodates 3 Pets 1 Crib Or Xb
- Tulip Cottage 1150 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Iris Cottage 1350 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or Crib
- Pepper Cottage 1350 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Citrus Cottage 1350 Sq. Ft. Accommodates 3 Pets 1 Crib Or Xb
- Tangerine Cottage 1350 Sq. Ft. Accommodates 3 Pets 1 Crib Or Xb
- Creek Cottage 1550 Sq. Ft. Accommodates 3 Pets Allowed 1 Crib Or
- Olive Cottage 1450 Sq. Ft. Accommodates 3 Pets 1 Rollaway Or
- Willow Cottage 1900 Sq. Ft. Accommodates 4 Pets Sofa Bed Or Crib
- Laurel Cottage 1550 Sq. Ft. Accommodates 3 Pets Allowed 1
- Wisteria Cottage 1900 Sq. Ft. Accommodates 3 Pets 1 Crib Or Xb
- Honeysuckle Cottage 1350 Sq. Ft. Accommodates 3 Pets 1 Rollaway
- Lavender Cottage 1350 Sq. Ft. Accommodates 3 Pets Ok 1 Rollaway
- Any Standard Room
- Fig Cottage 1250 Sq. Ft. Accommodates 3 Pets Ok 1 Crib Or
- Oak Grove Cottage 1550 Sf Accommodates 3 Pet Friendly 1 Rollaway
- Lilac Cottage 1900 Sq. Ft. Accommodates 3 Pets Allowed 1
- Orange Ocean View Cottage 2bdrm 2bath 2150sqf 200sqm Ocean View
- Hibiscus Cottage 2 Bdrms 2 Bathrms 2150 Sq Ft Accommodates 5 One
- Terrace Ocean View Cottage 2bdrm 2bath 2150 Sqf 200sqm Crib Or
- Eucalyptus Cottage 1750 Sf Accommodates 3 Pets Allowed 1
- Churchill Cottage King Bed Freestanding Hot Tub Pets Allowed 1
- Kennedy Ocean View Cottage 2 Bdrms 2 Baths 2000 Sf Pets Ok One
- Gardenia Cottage 1750sqf Accommodates 3 Pet Friendly 1 Rollaway
- Oak Grove Cottage 1750 Sf Accommodates 3 Pet Friendly 1 Rollaway
- Lilac Cottage 1750 Sq. Ft. Accommodates 3 Pets Allowed 1
- Kennedy Ocean View Cottage 2 Bdrms 2 Baths 2700 Sf Pets Ok One
- Any Villa
- Warner Ocean View Two (Bdrm Ctg 2 Master King Bdrmvilla 2 Baths)
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San Ysidro Ranch Montecito Tripadvisor Reviews
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20 Reviews
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Know what you are paying for
I don’t mind paying a fortune for a room in a hotel if it meets my standards, but there’s nothing that bothers me more than spending a fortune and expecting a fortune ‘s worth of amenities, service, food, and beauty and receiving service one would expect in a one star hotel. I booked to stay at San Ysidro Ranch where I held a large event 10 years ago. Everything about that event was perfect from the person that organized it in the hotel, to the hotel rooms, the private dinner, the guestrooms for all of my friends and family, and the general ambience, everything and everyone was great. I decided to return because I needed a break from a very sad situation with a friends illness and so I thought I would pamper myself and stay for two days in a beautiful suite and experience true service and luxury once again It was an extremely disappointing experience from the start. The staff seemed young and untrained at the front desk and on arrival they should have been in front of the desk to greet me but instead they were behind the desk talking. A nice young man did come outside to say hello and help me in, but that didn’t make up for the lack of greeting at the check-in desk. It seem to me that the front desk person spent more time having me sign release forms for the hotel, rather than asking me how my day had gone or if there was anything she could do for me. Upon arrival at my room, the nice young man who had driven us there, did not orient us to the room, or ask us if we wanted to be oriented. The first thing I noticed was how dark the lighting was in the bathroom and in the bedroom. I am a reader, so this was very disappointing because one of my favorite places to read is in the bathtub. I had to call maintenance because in order to watch movies on the TV they need to attach an apple TV device to it. I have no idea why they just don’t bite the bullet and attach the devices which cost nothing to everyone’s television so that Guests doesn’t have to sit there on the couch, while a maintenance person attempts to make your television connect to Apple TV. Frankly, it was ridiculous. I went to put on some slippers and found that they only had in the closet two pairs of huge cheap slippers that were the same kind that chain hotels carry. I realize that no one can be like the Mark Hotel and remember what your size is every time you stay and provide you with a pair of slippers that you could wear to lunch.! The worst problem about this hotel is they have a set up where they do not charge you for the food as it is included in the price of your room. If you have room service, they add on a service charge of 20%. The waiter does not tell you this. You have to find it out for yourself by reading the bill. if you eat in the dining room, the same thing will happen. They will present you with the bill which will show you how much the meal cost and then they expect you to leave a tip based on the cost of the meal even though you’re not paying for the meal. For the life of me, I couldn’t figure this one out. In fact, it was one of the most ridiculous systems I’ve ever experienced in any hotel anywhere. They should not expect guests to leave a tip after charging them so much money for the room, everything should be included except for alcohol. Expecting a guest to leave a tip on the basis of a dinner that was included in the price of the room is insanity. I get the feeling that this is another sad situation where the hotel can’t afford to stay alive and so what it’s doing is charging people like me insane amounts of money for rooms and then providing them with mediocre service because most of their employees have left. Their solution is to add on gratuities for the guest to pay because they can’t afford to pay their employees enough to keep them happy in their job. I just feel disappointed because I was hoping that everything here would be perfect but it goes to show that if you’re naïve enough to pay this much money for a room you may not get what you hoped for.
Be the first to ReplyMagical and Enchanting Place
A fabulous stay at The Ranch. Ty Warmer has spent the money - and has the eye for detail - and the insistence on unstinting ongoing perfection, to make every foot of the Ranch from the bottom of the driveway to the top of the property absolutely flawlessly lovely, inviting, elegant, welcoming, stunningly, relaxingly lovely. Kudos to the landscape architect - and the team of various gardeners who keep it this way. The Ranch is sublime. Yes, Ty, in my personal opinion, ought to pay his front of house staff considerably more to avoid the constant turnover and encourage long term loyalty; and nightly cottage rates are not for the faint of heart. That said, service was attentive and helpful and could not have been nicer. Pepper Cottage has been updated (perhaps the others have as well) with the most elegant cream and blue wall upholstery; and a few more pieces of furniture, including a mini bookcase unit with drawers below, a little vanity dresser near the bed, all of which all function well, with higher, sturdier chairs by the window seat, and a new rectangular table. It's just gorgeous. I was blown away. The Cottage also lacked the sort of funny chemicall-y smell it used to have upon check in in various prior years, so they clearly have changed their products, which was a nice plus. The bed - hmmm. The mattress was not overwhelming; and did not feel lie the super high end one I think guests should be able to expect at that price point, like a Vi-Spring, or Hastens/Duxiana. I tossed and turned quite a bit. Sleeping Pillows used to be huge and softly squashy, delightful to sleep on. These were the typical king size but smaller than the old ones The Ranch used to have on their beds, maybe not foam rubber but felt a bit like it, and left me with a bit of a neck ache. Everything in the bedroom and bathroom was spotlessly clean. The air conditioning was very efficient, and cooled the room perfectly to 68 degrees. Unfortunately, it sounds as though the vent or return is right behind the bed headboard and was quite loud at night. They should have used some sound mitigation during construction. The housekeeper turned the fireplace and the thermostat heat up to 74 degrees during evening turn down. Next time I will request that not be done, as I like a cold room to sleep in. There are adorable chocolates as welcome gifts, Herban essential Towelettes by the bedsides (the orange scented is my favorite), the heart shaped soap by the bathroom sinks has a luxurious lather, towel are snow white, soft and very absorbent. Lunch, dinner and breakfast at Stonehouse were each excellent, delicious and used high quality ingredients and pretty presentation. Service was impeccable at each meal, from busboys to wait staff. We were so pleased. And of course, the views, whether it is during the day or at night with the enchanting lighting, couldn't be more romantic or more lovely. The Christmas lights and decorations, and soft yellow glow of the pathway lights, were just beautiful everywhere. So pleased that they go to this extra mile in doing everything, and do not skimp. Holidays here are truly special and memorable. I an't say it enough. The flaws are minimal and the magic is incredible. We are so looking forward to returning again - and again; and highly recommend.
Be the first to ReplySanta Barbara unfortunately out of reach for most
Beautiful property. Excellent services. Prohibitively expensive however. A shame. The Santa Barbara area is truly gorgeous, but lodging has become so terribly expensive that it is difficult to justify visiting the area when there are so many other beautiful parts of California to visit. The expensive to stay at even a modest hotel or air bnb is just too much.
Be the first to ReplyLoud, family focused resort, not a luxury destination
San Ysidro ranch is resting on the luxury history that they advertise on their website and in articles on the wall near the check in desk. I am sure when the Kennedy's honeymooned here, they were not surrounded by small children at the restaurant with each meal, or screaming kids on the lovely lawn, or splashing kids in the pool. Management was aware of the situation, and simply said it was a family resort and they would not address it or do anything to change the experience. If you are looking for a tranquil, private and luxury experience, best to look for better options. The manager did not even reach out directly to us after we let them know of the issues. Very unfortunate that our recommendation is take a hard pass.
Be the first to ReplyMagical Place!
What a magical place this is! From the moment you enter this property you feel like you found yourself in a fairytale. The beautiful garden, the birds, the lemon trees, the view of the mountains. Just beautiful. All the cottages are one of a kind and decorated with amazing attention to detail. The restaurants in property serve delicious food and their wine list is very impressive. Customer service is top notch!
Be the first to ReplyStonehouse Restaurant
Our experience could not have been better. Thinking we would arrive early, walk the grounds, then have a pre-dinner cocktail we arrived vastly early, not reading that the restaurant did not open until 5pm! No problem. We walked the simply impeccable grounds but still had an hour to kill. Our parking valet saw our predicament and guided us to a wonderful eatery called the Honor Bar to kill time. Back at the Stonehouse we had a wonderful table overlooking the Pacific. Life is good. We are greeted by our Liverpudlian Richard who was our attendant for the evening, who was simply wonderful in both timing and conversation. He even pointed out pictures outlining the history of San Ysidro Ranch, which was amazing in its own right..but the fact that he took the time to show us this demonstrated his passion for this wonderful place. Do yourself a favor. Save up for a really big splurge. Have dinner at Stonehouse and ask for Richard. It'll be a great night. Our first experience with Steak Diane was wonderful. A game changer. Do yourself a
Be the first to ReplyBest Staff
We attended a wedding at SYR and could not have been more impressed by the welcome and helpfulness of Lisa! She was working the front desk and was an absolute treat to us and all of the members of the wedding party! Truly the day couldn’t have gone as smoothly without her hospitality. She deserves a raise!
Be the first to ReplyA Uniquely Magical Stay in Montecito
My husband and I stayed at SYR in October 2022 for the first time as a romantic escape from NYC. We were blown away by the property. Every detail is incredible. Each of the cottages are unique with layered decor pieces from around the world. The design of the common areas is incredible. The property landscaping is lush and beautiful and smells of jasmine and fresh burning wood from the onsite fireplaces. The service is absolutely incredible and the food is not to be missed. The property is private and intimate feeling with a limited number of guests at any one point. We felt we had the place to ourselves at many points during our stay. We could not recommend this hotel more and are already planning our trip back next year
Be the first to ReplyOverrated in nearly every way
OVERRATED seems like the perfect word to describe this absolutely gorgeous property that fails on literally every other level. The property looks spectacular but for $4000/night it’s almost as if they don’t understand that service and “the details” will ultimately determine its value to those of us who only want the best and don’t really care about the price. Anything and everything you ask for is a chore for them to provide. Even simple things like coffee in your room is too complicated for them with basic items continuously missing despite asking for them. Housekeeping comes in when they please regardless whether you have a sign on your door asking for privacy or not. Breakfast means continuously asking for items over and over again and brunch is basically a lesser breakfast at a much higher cost. It is unfathomable to me at $4000/night how difficult it was to get coffee, juice, butter, etc. I’m literally talking 3-4 times asking for each item and in an area with almost no guests at tables. I’m not sure if this has anything to do with it but apparently the owner is the Beanie Baby founder, Ty Warner who also owns the Four Seasons in NYC and Santa Barbara which are both in a nasty dispute with Four Seasons and remain unopened since Covid. Is he purposely trying to run this property down too? Seems unlikely but they now are offering complimentary meals to lure people in. I assure you all the meals they give you and it’s still not worth it. All in all a very underwhelming experience that leaves you feeling ripped off. Hopefully they will train their staff better and maybe take lessons from Twin Farms or Blackberry Farm so they can understand how to run this properly. Unfortunately probably the worst part is that I don’t think they really care and this is what it is. Be smart and save your money and go somewhere else. If you decide otherwise don’t say I didn’t warn you.
Be the first to ReplyA special place
We absolutely loved our stay at San Ysidro Ranch. The grounds of this hotel are stunning. The vibe is definitely quiet luxury and I would probably only go as a couple. We stayed in Eucalyptus, which is a really special cottage. The large backyard space is incredibly relaxing, with its own hot tub and hammock. We thoroughly enjoyed all of our meals. The breakfast bread basket was a naughty treat each morning! It is great to be able to walk to good hiking trails. This hotel is really expensive. For us, it was definitely worth it.
Be the first to ReplyAmerican Riviera - Reminds me of Italy
I stayed here with my adult children in 2021. It was a wonderful time with good memories. I do recommend this place for a quiet luxury getaway! I hope to return again soon. When we stayed the dining was included in the price. It reminds me of Italy.
Be the first to ReplyExperience doesn't match price
For $4,000/night one expects an excellent experience. SYR is coasting on its location and past glory but isn't currently delivering an experience that matches the price. It has been a long time since they had unique decor and brought freshly popped popcorn to the rooms! Let's start with the exceptional: the location is amazing and having mostly stand-alone cottages provides one with privacy and a real get-away feel. Every room has an EV charger, which is very thoughtful, and the pool area has been re-done, has small gym, a mini golf course, and a bocce pitch. Then there are the rooms and the dining, which are not exceptional. Everything is fine in the rooms, but fine and adequate don't match the price: the decor is very ordinary, towels are small and scratchy rather than luxurious. The turn-down service is below average--shades/drapes were not drawn, lights were not dimmed, no little "goodnight" amenity was provided. We had our child with us and requested a roll-away, which was in the room folded up; we had to move furniture and set it up ourselves, and, unlike other high-end hotels in SB, there was nothing special for our child. In contrast, El Encanto provides children's slippers, robes, gives children feed for the turtles in their pond, and always gives them some kind of gift. SYR used to serve breakfast anywhere on the property, and it was so lovely to dine in the gardens; now it is in-room or at the restaurant. However, on Sundays breakfast ends at 8:30 (yes, in the morning), which was not explained to us at check-in. When we went down at 8:45, the restaurant staff was quite rude and said it was "in the letter" the front desk gave us. When we asked if we could return for brunch when the restaurant re-opened at 11:00, we were told they were booked and didn't have a place for us. The pool restaurant is nice and the staff there was super friendly, but it does not open until 11:00. Our impression was that the whole dining experienced is designed for outsiders and guests are treated as second to their local customers. SYR was our second choice, as out first choice, El Encanto, was fully booked. It will remain a second-, or even third-choice for us after our recent experience.
Be the first to ReplyWhat a difference!
I reviewed this hotel with three stars back in 2020. I'm delighted to say that they've made great changes and that SYR is now well worth the cost. The complimentary dining is a fantastic change and puts this place on par with the best Aman resorts. Also the food is wildly improved. We had some incredible dishes there and we loved trying different items on the menu. Service was warm and attentive. Staff truly went out of their way. We booked several rooms for friends and they also raved about the experience. Yes, this place is expensive, but it's the right kind of splurge. Peaceful, private, indulgent. Bravo, SYR!
Be the first to ReplyBeautiful place
Beautiful place , very romantic… The rooms look lovely it’s a piece of heaven. We went there on a honeymoon and we really enjoyed the ranch. The staff was friendly and the food was good . Would love to go back again soon. I forgot to mention the beauty of their garden ❤️
Be the first to ReplyLove this place but wonder if they have the right Churchill
I have been going to the San Ysidro Ranch for years and now that it has gotten a lot more expensive I have to content myself to merely eating at the Stonehouse. It's got so much history that I can't help but to wonder about their claim to fame with Winston Churchill, who they say stayed here in 1912 for a summer and wrote a "tome" there. They even have it on their Wikipedia page and named a cottage after him. Problem is, Churchill only came once to California, in 1929 for two weeks. Every day is accounted for. It's possible he stopped by the ranch on his drive from Hearst Castle to Los Angeles but not "a summer." However, there was a novelist from Vermont named Winston Churchill who spent a lot of time at the ranch around 1912, but he had nothing to do with Sir Winston. . I wonder how this fiction of a summer in Santa Barbara has been maintained through the years given how well-documented Sir Winston Churchill's life is.
Be the first to ReplyFond Memories
During our stay here we felt like we were in an enchanted fairytale where everything is beautiful and perfect, and there is no need to worry or stress because you’re in a little magical world where nothing can go wrong. So captivated were we during our three night stay that my husband never left the property, and I only did for a few walks to glance at the nearby impressive real estate. Forty or so cottages dot the stunning and immaculately kept grounds that burst with formal and informal gardens full of roses and other beautiful plantings. We stayed in the Honeysuckle cottage which like all the others was full of charm and a nice throwback to a gentler time. The room was spacious with a vaulted beam ceiling, oak floors, Persian rugs, and a brick faced gas fireplace. The furniture and paintings were antique and the canopy bed was the most comfortable bed we have ever slept in. Our bathroom was good size and also very charming with wallpaper even on the ceiling. It had double sinks, separate shower, and a large soaking tub. The outdoor terrace had two lounge chairs, a table with two chairs, and a small hot tub plus outdoor shower. The view was private and wooded with a peek of the ocean. We thoroughly enjoyed the meal package at Stonehouse with every single of our eight meals enjoyable and delicious, especially the Steak Diane. The bread products were also superb and the staff almost always remembered our names. The ambiance at the restaurant was also outstanding. Rustic and charming on the inside but we preferred to enjoy our meals on the two outdoor terraces. The upper one is covered and has flowers all around the edges and a view of the ocean. The lower terrace is open and in the middle of a tree planted and hedged garden. Both have fireplaces. The pool is near the top of the property in a secluded spot surrounded by comfortable loungers. The gym overlooks the pool and was the only disappointment during our stay. It is just a small room with some cardio machines but no useful machines for a workout. Nearby is a small cute outdoor bar and café that looks out to the ocean. There is also a surprisingly difficult six hole miniature golf course. We did not see the spa. The low key, low tech style of this hotel may not appeal to everyone but for us it was just perfect. This hotel is very special and unique and we greatly appreciated its natural beauty and charming style. A perfect stay.
Be the first to ReplyVery Expensive But Worth It
San ysidro ranch and restaurant is the best. The Best service. The Best food. The Best drinks. Quiet. Sophisticated yet country majestic. You feel special. Must have a reservation. Your odds increase when you are staying at the ranch. Good luck.
Be the first to ReplyIs this How You Want to be Treated?
These are all my personal opinions and feelings as an ultra high end traveler for the last 15 years. And a repeat guest at SYR since their big reopening approximately 15 years ago , referring friends and bringing family. Paying $3,000 - $5,000 per night isn’t a big deal in 2021/2022 for staying at a superb luxury 5 star property. Except anyone paying that should reasonably expect flawless service and generous high end amenities. I expect that when a place like SYR raises their rates significantly - they should also be focusing on guest happiness and what they are providing for those guests. For that sort of money per night – Why isn’t there a dedicated concierge? Why is there such seemingly high staff turnover from year to year? Why isn’t there 24 hour room service with a full menu between 9:00 p.m. – 7:00 a.m.? Hot items, cold items, assorted appetizers, entrees and desserts, you name it. Why would the jacuzzi on your back porch ever not be working? Why would the WifI ever not be working? Why are the four poster beds made of what appears to be cheap looking, ordinary sticks of wood instead of being beautifully carved walnut or mahogany 4 posters? Why aren’t there new mattresses instead of mismatched boards under the mattress for support? Why doesn’t the complimentary under-counter bar in the cottage have a wider assortment of sweet and savory packaged snacks? Snacks that are fresh, and not stale? Why aren’t there the latest model of Toto Neorest heated toilets in every bathroom? Heated towel bars? Why aren’t there updated deep soaking tubs in the bathrooms? Why are the toiletry sizes under 3 oz. each? And not replenished daily automatically? Why does the hot water run out so quickly in the shower? Maybe 4-5 minutes before it has cooled significantly. Especially so if your partner is taking a bath at the same time. Why aren’t 6 pieces of complimentary daily laundry per cottage included at these nightly prices? A complimentary Stonehouse full breakfast plus coffee and tea beverages, 3 course lunch and 3 course dinner should be included in the nightly rate – not just a 1 course or buffet breakfast and 2 course lunch. I expect better from a place like SYR. The gardens might be beautiful, the cottages might be darling at first glance, Stonehouse restaurant might be incredibly romantic. However, issues like these above denote a luxury property where it’s seemingly more about public relations than it is about substance. Billionaire owner Ty Warner could fix this in the blink of an eye, if he cared to. Whether his current General Manager lets him know of ongoing daily issues or not, the buck stops with Ty. However, it seems to me like there is an attitude at SYR of ‘you are lucky to be here, so suck it up and do without “ instead of ‘we appreciate having your business and want to earn your loyalty as a valued guest by going that extra mile” Is this how you want to be treated as a guest in this price range? Only you know the answer to that.
Be the first to ReplySo romantic
I feel so lucky to have stayed in this exceptional resort which balances first class customer service with a low-key and relaxing and quiet vibe. The whole property is so romantic and charming from the well appointed rooms to the grounds which are clearly well cared for as we often passed landscapers tending to the flowers and other plants. The breakfast was a highlight of each day.
Be the first to ReplyBest Resort in California
It’s an amazing beautiful location for a holiday. The grounds are constantly being tended too by landscapers. The flowering plants and rose garden are lovely. They grow all their herbs and vegetables. We stayed in the Willow it’s 1900 square feet cottage. I loved it listening to the creek nearby. The hot tubs and everything down to two large big screen TV’s. The living room and bedroom are appointed with beautiful wood and antique furniture. I loved the stone firehouse on cooler nights. This property has history it’s owned by Ty Warner where famous people and celebrities stay, but that is not my reason. The privacy of each cottage. You also have a charging station for each parking space. The staff, Kate, Lou down to wait staff and bartenders gave personal service all the time. If you can afford to stay here if not don’t.
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