I am sad to have to give SEMMA such a low rating. - Semma New York - Buy Reservations
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🤮 1/5 - I am sad to have to give SEMMA such a low rating.
By 👻 @Forum S., 03/07/2024 3:00 am
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Especially considering that the food there is excellent. This review is based on the fact that we have tried to contact SEMMA multiple times about how we were overcharged and didn't get our refund and never heard back from them. When we booked our reservation at SEMMA, we made it for 3 people and were charged $50/person. We emailed SEMMA a few days before our reservation and explained the third person wouldn't be able to come but we still wished to come and would ensure our bill was at least $150 to cover the 3rd person. The individual said that was fine. When we got our bill at SEMMA we had spent over $300 and they only took off a prepaid amount of $100. We explained the situation to the staff and they told us that in this situation SEMMA would be refunding us the prepaid charge of the third person. We waited a month for the refund but never got it. We have emailed SEMMA multiple times about this and it's now been 4 months (Feb 2024) and after innumerable attempts, they have completely ignored us. It's upsetting as this is more about the principal than the money.
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