Beautiful upscale resort but limited services - Sensei Porcupine Creek Rancho Mirage - Trade Reservations
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😒 3/5 - Beautiful upscale resort but limited services
By 👻 @patti2024, 03/29/2024 3:00 am
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The grounds, including the villa we stayed in, are beautiful and immaculate. The restaurant is above average and in an enjoyable setting. The onsite staff were all friendly, welcoming, responsive, and courteous. However, this property would be much better off not to hold itself out as a wellness resort. Sensei has received ample negative feedback at both properties in regard to how completely disorganized and unprofessional the pre-arrival and scheduling process is. The spa, fitness, and wellness staff are relatively inexperienced and the “wellness” services cannot compete at this price point. As noted in other reviews and by other word-of-mouth, appointments and classes are very hard to come by. Also, the regular rooms would be a major disappointment. Our villa was wonderful and I would only return to stay in a villa. For a golf or tennis stay, or just to stay in the prettiest resort in the Palm Springs area, it is worth it. But it is not worth its price point as a fitness or wellness destination. It would be great if there was a place in the US that offered the high quality and expansive fitness and wellness services of a place like Miraval, Mii Amo, Ranch at Malibu, or Canyon Ranch combined with the high end, modern, beautiful accommodations of Sensei.
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