AppointmentTrader FAQ - Soho Grand Hotel New York - Trade Reservations
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- Any Room Type
- Any Executive Room
- 230 Sq. Ft./21 Sq. M. King Bed (Down Comforter & Pillows Roll)
- Any Standard Room
- Soho King Room. Tivoli Audio Music System. Comp Wifi. 230 Sq.
- 240 Sq Ft /22 Sq M (Features King Bed Custom Linens 65” Smart)
- Grand King Room. Tivoli Audio Music System. Comp Wifi. 230 Sq.
- Any Deluxe Room
- Deluxe King Room Pillow Top Mattress. City Views Tivoli Music
- Deluxe Corner 285 Sqft. King Bed. Tivoli Music System 180 Degree
- Grand Corner King Deluxe Bathroom. California King Bed Hdtv.
- Grand Dlx King 240 Sq Ft. 22 Sqm. King Bed (Hi Flr City Views)
- Any Studio
- Studio King (King Pillow Top Mattress Comp Wifi. 300 Sq. Ft.)
- Any Suite
- Dlx 1 Bdrm Ste (16th Floor 500 Sqft King Bed Sep Living And)
- Grand 2bdrm Suite (16th Flr 800sqft King Beds Imac Separate)
- Any Executive Suite
- 200 Sq Ft Terrace With Stunning Views 65 In Smart Tv Electric
- Grand Terrace Suite Offers 800 Sq Ft Of Living Space With A
- 600 Sq Ft Suite (200 Sq Ft Terrace With Stunning City Views 65)
- Any Accessible Room
- Grand Suite (16th Flr 800 Sqft King Bed Sep Living Area Hdtv)
- 2 Bdrm Suite (16th Floor 700 Sq Ft King Beds Imac Separate)
Soho Grand Hotel New York Reviews from The Last Year
A beautifully designed and charming option in SoHo
I travel internationally to NY often but decided this time to forgo our usual stays at the chain and, on the recommendation of a friend, booked my colleague and I into the Soho Grand. I’m really glad I did (subject to my later comments) as I love almost everything about the hotel and the location. It is in the most perfect spot in Soho for exploring NY and my favourite parts of NY (I also used to live here). The rooms are beautifully put together, with comfortable beds and linens, marble in charming bathrooms, unique cabinetry and a super fun snack tray! They were too tempting. The bathroom products are incredible and I’m going to track them down to take home. The only negatives I experienced were less than warm welcomes at reception as I had read reviews prior calling this out as a plus. I can’t decide if I should take it personally or not as I may not fit the usual clientele. I’m a boring suit! Also, be warned that the sounds from the very, very fun in-house lounge and bar carries through the hotel. I couldn’t sleep at all the 2nd night and when I called down to reception and was told it would last until 2am, I asked to move rooms. And to their credit they did. But then I had to listen to jackhammers from a nearby construction site all night. Which is why I’ve been up since 3am. Let’s hope I can manage some sleep on my last night tonight! I realise that is out of the hotel’s control but probably something to keep in mind. Finally, I also highly recommend the in-house restaurant for breakfast. It is the most beautiful breakfast room, utterly charming and the service and food was exceptional. I would eat there every morning. I had the avocado toast and it was fantastic. The coffee wasn’t bad either. All in all, a super charming and fantastic hotel option in NY. We will be back, thought perhaps on less busy nights!
Great place for couples!
The staff at the hotel is lovely and very accommodating. Leidy (spelling? sorry) at the front desk made sure we were taken care of and made my bday trip extra special. We really enjoyed the location, fun bar, walking distance to two major subway lines. Loved it!
A Fantastic Hotel
The Soho Grand is one of my top three NYC hotels. Friendly, professional, courteous, welcoming. Elegant but never fussy. Old-world but lively. Great rooms. Lovely lobby bar-restaurant. Interesting neighborhood. Great value. Highly recommended.
Great Team, Great Hotel!
I've only ever had a great time at this hotel. THANK YOU to the entire team for creating an awesome experience for such a special occasion, the Terrace Suite is incredible, no other hotel we'd rather celebrate at..... We will be coming back!!
Consistency and comfort with a cool vibe
The Soho Grand is one of my go-to hotels when I'm in the city for work. I've stayed here 20 or 30 times and it's got all I need: Comfortable and quiet rooms, great bar and lounge (I often meet clients at the bar), friendly front-desk service, and a nice break from the anonymous sameness of big brands. The location is great if you want to be in Soho; lots of restaurants and shopping nearby. As a regular guest I often get an upgraded room, and appreciate the recognition, although the hotel doesn't seem to have an official loyalty program. If you look closely the hotel is starting to show a bit of age around the edges, and the rooms could probably use a refresh in the next few years, but the hotel doesn't yet feel outdated. There can be a little noise from the street, but no more than at any other hotels in the city. Overall, the pros far outweigh any minor cons.
Great Property at a great location
We had a fantastic time at the Soho Grand Hotel. I originally chose this hotel because of its location. It is the midpoint via subway to Brooklyn or Uptown Manhattan. We discovered a wonderful property with comfortable rooms, great food, a wonderful bourbon bar, and excellent service. Leidy at the front desk was always helpful; she went beyond the call of duty to make our stay even better. I highly recommend this hotel.
Thank you Tsering!
We came to the soho grand for a coworkers birthday and we had a fabulous time. Our server, Tsering, took care of us and made sure the birthday girl was treated despite how busy it was! Food and drinks were wonderful and bringing out desert with a candle was the icing on the cake. We will definitely be back soon!
NO HOT WATER!
Overall, beautiful hotel. Enjoyed everything about it. My problem was waking up in the morning to get ready for a business meeting and had NO HOT WATER. I called the front desk and they said they would send someone up. No one showed. So I had a day without a shower. Front desk did nothing about it and pretended like it was someone else’s problem.
Great hotel in soho
Barrington Was the absolute best! I had a great time at the hotel and the check in process was very pleasant. My overall stay in the hotel was great as the rooms were clean and it was in a good location. I thought the aesthetic was a VIBEz I took a photo of the lobby and 200 is a lot of words. Thanks :)
Top-Tier Experience for 2 Native New Yorkers
As a native New Yorker and a very experienced international traveler, I had visited Soho Grand's luxurious restaurant/bar numerous times and always enjoyed myself. This weekend, however, I decided to book an overnight, staycation for my significant other and myself as a couples get-away. I'm so glad that I chose Soho Grand for our quality time. I arrived to the hotel after a long day of business travel and was warmly welcomed by the exceptional Barrington Roberts at reception. His easy nature and kind banter made for some of the best hospitality that I've ever experienced in all of NYC. It set the tone for our entire stay and was incredible. It didn't hurt that he offered me a complimentary glass of prosecco during my check-in, as well. Our upgraded room was lovely. Extremely clean, well decorated, well appointed and spacious by NYC standards. The room had a stunning view of the entire city - including the Empire State and Chrysler buildings. The bed was comfortable and a great size for my partner, who is very tall (6'5"). The shower (water pressure, etc) was perfect. The in-room amenities were world class as well - fridge was fully stocked and a basket full of all sorts of goodies. We technically didn't have to leave the room but ended up checking out the Soho Diner, just next door, and it felt like a classic movie scene for us. I can't say enough about the walkability and chicness of the neighborhood. When we returned to the hotel late on a Sunday, one of the restaurant staff was kind and patient to help us find ice even as they were closing for the evening. The next morning, Clari at the front desk was extremely friendly and arranged for us to have a late check out - a much appreciated gesture for our special time together. I think it's important to share that as a couple of color (Black & Latinx), we felt especially safe and welcomed at Soho Grand. We're incredibly thankful for the magical experience and can't wait to return!
This review is for the soho staff.
While visiting from LA the service was exceptional in every way. Leidy at the front desk really took care off us and made sure we were happy with our time there.
Eros is the best server ever .
Such a NY spot. Cute guys and fun people!!!!!! Love this place
My wife and I travel from CA to NYC, 2-3 times/year.
As we typically visit for 10-14 days, we like to try a different area of the city and a new hotel, each time. We may have found our "new second home" this trip, because we ended up loving both the Soho neighborhood and the Soho Grand Hotel. Our trip was not without a few "wrinkles" though, so we will be back soon to give it another try. Unfortunately both my wife and I contracted COVID during our trip, so we self-quarantined in our hotel room for 5+ days per our doctors instructions and until our symptoms resolved and we both tested negative. + The front desk woman (I apologize for not getting her name) checked on us frequently during our quarantine and offered us any assistance that we might need. She further accommodated us by adding an additional 3 days to our stay at the prevailing rate, so that we could adequately recover + Our housekeeper "Muriel" was VERY sweet and helpful. She demonstrated genuine concern for our well-being and made us feel at home. Muriel is a "keeper"! + Most all of the doormen and in-particular "Daniel" , were friendly, helpful and engaging. The services provided by these men are often overlooked, but they are the "face" of the hotel and provide the first impression of the hotel + The rooms are nicely appointed, with some minor "quirks" + The hotel elevators are very fast and the card security system is appreciated - A couple of the registration desk agents (not all) were a bit "chilly". No smiles, no rush to assist hotel guests, etc. Further training may be necessary - The lighting controls in the rooms are somewhat confusing and frustrating - The shower (in both of our rooms) was very difficult to regulate water temperature. The water was either scalding hot or freezing cold. I would spend several minutes each time that I showered, attempting to get the water temperature just right I'll be back!
Beware if you are going for their NYE event.
My friends and I bought a table ticket that stated it would accommodate "up to 6 guests," but when we arrived we were rudely and condescendingly informed that each of us would have had to buy a table ticket, and denied entry. Confusing, and borderline fraudulent.
Interesting experience at this hotel.
The rooms and the area were nice but the staff, aside from the housekeepers, couldn't be bothered. It was a very strange experience. From the door, to the bartender, to the concierge. I've travelled quite a bit and I don't think I've ever seen anything quite like it. If you want a moderate room with less than moderate staff in a convenient location, this is your place.
This hotel has nice rooms and would get a better review
This hotel has nice rooms and would get a better review from me but for the following. When I checked in they charged me $200 more than the room cost in case I charged things to the room. This is a common practice but when I didn't charge anything and checked out they told me it would take five days to return my money and that was American Expresses policy. But it's not an American Express policy, it's the Soho Grand ripping me off. It's three days and counting and I still don't have a refund.
Be warned: thumping, electronic music until 3am makes
Be warned: thumping, electronic music until 3am makes falling asleep here difficult. Nice rooms, but not worth it. A disappointment.
Went to the soho grand hotel brunch and it was unexpectedly
Went to the soho grand hotel brunch and it was unexpectedly amazing! The croissant, shakshuka, and French toast were absolutely delicious. The ambiance was so classy and chic. This is a spot to go to if you want a nice and classy vibe to grab a drink or a nice brunch
A review late, but well worth posting! When we were in NY,
A review late, but well worth posting! When we were in NY, my first time in Manhattan, my wife and I stayed at the SoHo Grand Hotel. When we return to our next trip, you will be sure, that we'll be back! It's right in the heart of everything, and just around the corner from a subway entrance... Also, it's a great place to go walking, and since you are in the heart of Manhattan, easily to navigate back to.
i have been coming to this hotel, especially for its
i have been coming to this hotel, especially for its lounge/ restaurant upstairs, for years and the thing that has been constant every time i attend is how lovely the server Cody is! he seriously is the best - so kind and attentive - this man really does go out of his way to make sure i have overall a lovely experience each and every time i visit. what an amazing employee you guys snagged, he brightens that cave right up! thank you Cody!!!
New York's Best Hotels that are most frequently booked by customers of Soho Grand Hotel New York
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LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Newbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answerWrong resy
I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
Give the best answerSold reservation
What do I do with the reservation after I sell it? Do I need to notify the restaurant?
Give the best answerPaid $75 for name change that didn’t happen and cannot get anyone to reply
I paid $75 for a name change for a reservation. I bought last week that name change did not happen when I got to the restaurant they did not have my name. Luckily they took me anyway because I had the name on the reservation. AppointmentTrader owes me $75 and I can’t get anyone to reply, how do I claim my $75
Give the best answerPostpaid?
One of the reservations I put up for sale is notated “postpaid” whereas none of my others make any mention. What gives??
Give the best answer