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10 Reviews
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Superior in every aspect
Dined at Steak 'n Shake after nearly 2 years. Had my fill of filthy diners across Florida. However, we entered and noted how clean this particular diner was. We were impressed immediately. Then we were greeted and seated by the same gal who rang up our order. Very nice young lady. Joni was our waitress and she was informative, sweet and had a twang in her voice that caught our attention. So we struck up a short conversation. She's new there but one would never have noticed except for her Alabama accent. Our Food Runner was thoughtful by also bringing us refills. (We didn't catch her name but we do appreciate her.) We asked to speak to the Manager. (Again, we didn't ask his name.) He was soft spoken, polite, professional and seemed to genuinely care about our positive feed back. We highly recommend this particular Steak 'n Shake.
Be the first to ReplyMy Favorite Steak n Shake
Like their food and service best of all the Steak n Shakes I've visited. Drive the extra distance to get here. They usually are more accommodating to how I want my food!
Be the first to ReplySteak n Shake
Great place for good/cheap eats. The service is always great. The food is surprisingly good - especially considering the 4 for $4. They serve the best milk shakes I have ever had. The hamburgers, while quite thin, are always tasty and more than I can eat in one meal. The french fries are also very good. Great place to get an inexpensive but good meal.
Be the first to ReplyGreat Shakes!!
Steak โn Shake has a great 2 for 1 Happy Hour between 2 and 5 pm weekdays for the fantastic shakes.
We stopped in again today and had our usual! Michelle was our waitress, again, and was as pleasant as always.
The shakes here are the best anywhere!!! And 2 for 1 is a deal that canโt be beat!!
Thanks Michelle for being so pleasant!
The Winning 'Trinity' of Steakburgers, Service & Smiles!
This is by far THE best Steak 'n Shake I have ever visited!
The store is clean and well maintained.
Important, certainly, as is the delicious food.
But what made this visit even more STELLAR?
Two things. Two employees....
First and foremost, is the incredible Ashley G!
She has a 1000 watt smile that lights up the room! Her personality shines brightly as she greets folks, takes orders, cleans up and compliments her fellow co-workers. Constantly busy, beaming and bubbly!
It's been a long time since I've seen someone so unique, so genuine, so happy! From the moment I walked in the door I knew I was in the presence of greatness. Her greeting of "Welcome to Steak 'n Shake" was for real. Then I overheard her kind words to someone in the kitchen. And on and on. This joy of life continued throughout my stay. I was amazed at her high spirits and thankful I'd stopped in!
Now, let me mention the second employee. It's the guy that cooked THE best Steakburger I've ever had at any Steak 'n Shake!
His name was Steven. (I know because I asked Ashley). I found out he's only been manning that spatula for about 1 month!
Kudos and Well Done (that's a meat joke!)...
I even bothered to call that 1-877 phone number on the receipt to give my positive feedback, too. It's important to LET folks know when they are doing things right.
And as the Steak 'n Shake motto goes 'In Sight It Must Be Right'!!!
These folks are Outtasight!
Good waiter
We were told that there were no onions, tomatoes, or lettuce for the burger. My chicken strips were dry and cole slaw was vinegary.
Be the first to ReplyLunch with the Grandkids
Inexpensive place to visit for lunch with our grandaughters. They enjoy the homemade shakes or sundaes after their lunch.Great menu!
Be the first to ReplyNo whip on shakes = less shake?
Iโve only ever had two negative experiences at this location, and today I had to speak up. We always get shakes without whipped cream at the end of our meal. The last time we ordered one, the cup was only filled 2/3 of the way up and I didnโt say anything. This time, we ordered 3 shakes with no whipped cream and all three were only partially filled and when I said something to our waitress, she said it was store policy to only fill them to where the whipped cream would have been. At that point I was done being a doormat and talked to the manager, Olga. She swore that it wasnโt store policy (even though it was the second time) and she took the 3 partial shakes off of my bill. That was nice; but come on, really?
Be the first to ReplyGood for seniors and kids!
This Steak 'n Shake is busy and its location on the outer access road to the busy plaza sometimes makes it tricky to get in to the parking lot.
They have a menu all under $4...but if you are a hungry adult, stick to their regular menu. What you see in this place is what you get.
NOT Steak 'N Shake standard of quality, unfortunately.
I am not at all satisfied with this location. Every single time I've stopped in (it's been late night, most often), there's been something majorly wrong.
Really nasty restroom, cold food, hard inedible cheese gob on my burger, sour iced tea, rude service, a server with dirty hands and nails, shake not blended.
This seems like a management and training problem.
GO TO THE ONE ON US19 in New Port Richey, if you gotta have your Steak 's Shake. I have no affiliation with anyone there, except I always get my fix.