AppointmentTrader FAQ - Sur La Table Tampa - Buy Reservations
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Buy a verified reservation at Sur La Table Tampa from someone who doesn't need theirs anymore.
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Sur La Table Tampa Reviews from The Last Year
I took a cooking class at the Tampa location and I didn't
I took a cooking class at the Tampa location and I didn't have a good experience. They overbook the classes so there's like 4 people per workstation. What that looks like is one person puts in one ingredient, then the other the next. It's like a grade school experience when you're learning a trade etc. Also, they attempted to separate me and my party which would have made it far worse. I definitely wouldn't describe the class as a fun activity. Pay more $ for a better experience somewhere else where you won't be crammed together trying to learn.
Overall this was a huge bummer and ruined our anniversary
Overall this was a huge bummer and ruined our anniversary to be frank. We are teachers and $190 is a large expense for us. We recognize that we are paying for the chef and the overall cooking class experience, but it is advertised as somewhat of a meal. This was a sampling (photos included) and we ultimately had to go to lunch after our most expensive meal of the year. Disclaimer #1: We have done classes here before and could've had leftovers. I don't know if the portion size was terrible because it was a lunchtime class or because it was a small group, but this was 100% not worth a fraction of the cost. Another Disclaimer: Chef was enthusiastic, engaging and fun. He did nothing wrong and was fantastic. Otherwise: 0/10 do not recommend. The rating is mainly from the disparity between the cooking class description (language & photos) vs. reality of the experience. We would have been disappointed even if the manager, Kelly, was polite or apologetic (hell, she could've just blamed the situation on corporate). Our frustration was exacerbated by Kelly's response, reiteration that they could not have erred (it's an automated process) and her ask for a burden of proof (via photo) that the portion was inadequate. Funnily enough, the portion was so egregious that I took pictures during the plating. I showed the pictures to the manager, Kelly, who said that without a photo of the other group's food, we had to, again, be in the wrong. NOTE: In what world should I have interrupted another couple to take a photo of their portion? Let alone for the purpose of filing a complaint. Also while trying to remain positive for the sake of our anniversary experience. Kelly also emphasized that she could not give us a partial credit, BOGO on another class (in which case we would give them another $95) or anything else to remedy the poor experience (Final Note: we did not ask for a refund). In fact, those solutions were presented by us. Kelly just repeatedly told us that there was nothing she could do and that everything is pre-measured and that there was no way they could have erred. Take a look at the photos for yourself. Don't waste your money here. Go to Bern's for your anniversary. It is cheaper + you get the best steak in town + you get world class wine + a white glove experience vs. getting told that you are in the wrong for a poor experience. @Sur La Table Tampa - please feel free to call me with any questions / desired feedback given this very poor experience. Matt B. (813) 787-2817
I loved the store in Sarasota and shopped there often.
Unfortunately it closed, but because of my positive experiences, I decided to order online. I wasn't at all satisfied with my purchase and am on day 5 of unanswered emails and several unhelpful phone calls regarding my return. I'm now told it's a UPS glitch and should try again tomorrow! Never again!
Horribly unprofessional retail experience that has made me
Horribly unprofessional retail experience that has made me rethink ever patronizing this storefront again. Sale associate was unapologetically the rudest person I have ever met in a upscale retail setting for no reason at all. After her snapping at me multiple times during a transaction I finally told her I did not want the item I was returning and didn't care about the refund I walked out and called to complain to the manager, at which point the manager defended sales persons irrational behavior and told me I was at fault according to other customers who "complained" about me being rude...? Weirdest complaint I have ever experienced and concerned that corporate is ok with this type of situation in their retail stores, maybe it's because employees are hard to find??? It's a shame because I used to love going to their cooking classes and par-oozing the shop after but will never be back again after this nightmare-y situation, beware, apparently I'm not the only one who has experienced their employees unhinged behavior :-/
My husband and I were in the area for lunch and we decided
My husband and I were in the area for lunch and we decided to check out the store. The staff was very kind and welcoming the selection of kitchen supplies and gadgets and such was awesome. You can't help but want to purchase something and of course we did. I am so glad that we were able to find what we had been looking for for quite a while, which was a wok and some utensils for it, I will definitely return to this location for more of my kitchen needs because I am changing the aesthetics of my kitchen and I saw so many things in there that would fit perfectly. I really liked this store and I highly recommend it.
I made a reservation a month in advance, received a
I made a reservation a month in advance, received a confirmation number at check only to be told my reservation failed but no notification of anything failing. At the time of making the reservation, I assumed I would receive a confirmation email and didn't write the order number down which is a requirement to check your reservation online. When calling the restaurant to confirm everything was all set, I was told I would have to contact customer service because they did not have me on the roster. The gentleman I spoke with was absolutely horrible. After calling and speaking with 3 different customer support reps, they were finally able to track down my reservation and stated the reservation failed but could not tell me why or how. I've been wanting to visit Sur La Table for years and at this point, I do not care to go at all. Their customer support sucks and their onsite staff seems to be even worse. I wish I would have caught the gentlemans name I spoke with on the phone because he actually ruined the entire experience for me. For the price of each cooking class, you'd think they would have decent staff. 10/10 DO NOT RECOMMEND!
My kids did Baking 101 Camp here and it was a SMASH HIT!!
My kids did Baking 101 Camp here and it was a SMASH HIT!! They learned to make things we've never attempted at home (quiche, raviolis, etc) and really gained confidence in the kitchen. Worked well for daughter and son- I think the camp was split 8 girls/4 boys. We will be back next year! Bonus: I got my knives sharpened at Sur La Table that week, so checked off an overdue task!
We signed my daughter for a summer series cooking class.
She learned how to make homemade pasta, fresh spring rolls, chopped salad, sushi rolls and American classics. She really enjoyed the samplings of the foods they made and had allot of fun making everything as well as making new friends. They offer allot of summer classes for little kids and teen series. I always thought it was for adults only date night events. But these are great for the kids looking to learn a new experience. Lots of wonderful cooking supplies sold in store. Kids got to take home their aprons and got recipes of the items they made. Great experience
Tampa's Best Restaurants that are most frequently booked by customers of Sur La Table Tampa
Booked 1 times by Sur La Table Tampa customers.
Ranked #6 in Tampa's Best Restaurants.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Well through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answer