This was my first experience here (3/13/24 at around 7ish) . - Tallulah Wine Bar & Bistro Birmingham - Buy Reservations
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🤮 1/5 - This was my first experience here (3/13/24 at around 7ish) .
By 👻 @Susan D., 03/14/2024 3:00 am
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My friend and I came for drinks and some apps after dinner to celebrate my birthday. We pass by all the time and thought it would be a nice experience...but it was not. We asked to sit at the bar as to not take up a table, and the bartender (Shelby?) made our experience uncomfortable. There was no greeting, she seemed irritated and it showed. My friend wasn't sure if she wanted to drink more since she was driving and we asked if she had any mocktails, she looked visibly annoyed and quickly said "you have to be 21 to sit at the bar"...I am 32 and my friend is 27. It was a strange jump and we felt so unwelcome. We showed her our IDs and carried on but she never brought the wine list that she offered and I agreed to see. I had to ask her again for it and remember, we had just had dinner so we were thinking of a night cap or dessert... so I ordered a dessert wine and her first statement was "that's a dessert wine" and just stared at me. It was awkward and there was a silence. She just seemed to treat us like we didn't know anything, that we were stupid. It was so weird. I nodded and then she said "it's a smaller pour..." and I knew that since dessert wines are usually 2 oz, and a standard glass is around 6 oz but at that point I was irritated. My friend decided to get a drink and I just got what she got. My friend agreed that these interactions seemed almost hostile and we were both uncomfortable. We ordered 3 sides and ate quickly because we just wanted to leave. It took us off guard the way the bartender treated us. Not to mention the food runner bringing us our side of fries and patting me on the back saying "ah you like your fries huh? Second plate" like what the hell? I'm not sorry to leave this review because why is it so hard to have kind professional service? Don't judge people, don't assume they're stupid, and don't touch guests and comment on their orders. It was really disappointing. Especially for Birmingham. Some advice- 1. learn how to talk to your guests. She could have said "sometimes we just need a mocktail, but I do need to see your ID because you ladies look youthful" instead of back handedly "you need to be 21 to sit here" like wtf. 2. And if there are guests under 21 say "I wish I could serve you here but 21 is the age minimum for the bar top. We can grab you a table tho" 3. If you want to be proactive and make sure a guest understands a pour, (not sure why you would assume they didn't understand what they're ordering unless you're judging them) but you can say "awesome so a (insert oz here) pour for you and a (insert oz here) pour for you. Or she could have just not said anything since I didn't ask and she could have just served it normally. 4. Do not touch the guests. Seriously? Do I need to explain that? The bartender was just rude. She treated us with annoyance attitude. Idk what her problem was but that needs to be addressed. The food runners/staff shouldn't touch the guests. It was a disappointing and unfortunately uncomfortable experience.
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