The Gold Standard of Customer Service - The Beekman, a Thompson Hotel New York - Trade Reservations
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😍 5/5 - The Gold Standard of Customer Service
By 👻 @MontezumaSocialClub, 03/02/2023 3:00 am
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The beauty of the Beekman and the history of the Beekman are surpassed only by the quality of the customer service at the Beekman. We did a lot of research on history hotels in NYC and chose the Beekman for it's location and history. We were not expecting to be treated like royalty by everyone from the doormen, to the front desk to the housekeeping staff. The doormen made quite an impression on us. Always ready to lend a hand, open a door, carry a bag, the doormen went above and beyond when they took the time to give us directions, tell us about the neighborhood or share a thought on what they suggest we see or do. The front desk greats you every morning, complimentary coffee in the lobby and an incredible bar round out the initial impression. The real brilliance of the Beekman however, is the quality of the stay. We were placed on the 4th floor. I was concerned with noise given the construction on Nassau street. The room was incredibly quiet, very clean and beyond comfortable. It's close to anything/EVERTHING you need. We walked to ground zero, battery park and the brooklyn bridge. Easy walks to china town and little italy. 2 blocks to the fulton st. subway station. We plan to stay at the Beekman on all future trips to NYC. Thank you Beekman staff. Give those doormen a raise!
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