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The Counter Custom Burgers Santa Monica Reviews from The Last Year
A friend & I were here recently for lunch.
We've been to The Counter many times, but hadn't been here recently. After an unpleasant experience at a nearby burger restaurant, we were hapoy to return to The Counter. The server (Blanca - ?) was super pleasant & professional. The hamburgers, sweet potato fries/onion rings were so good. It was a great all around experience. We totally enjoyed our meal here. Keep up the good work, management & staff, as your professionalism is greatly appreciated by your customers! :)
I seldom order in and prefer to cook my own food to save
I seldom order in and prefer to cook my own food to save money. I ordered a simple family meal- two burgers, three fries and a cheese sandwich from Ubereats. The meal was delivered on time and the ticket had the correct order on it but when we went inside and opened the sealed bag the order was wrong. We called the Counter to ask for a correction and, after putting us on hold with a baseball game in the background, they blamed the delivery guy. They said they could re-do the order but we would have to pick it up. Really?!!! Why do I bother ordering from ubereats then? The wrong food they gave us was also sub-par. I'm making my own food now. Boo hoo. Never again will I order from your establishment. It looks like you're going out of business like all the other places in SM.
I've stopped by here multiple times after my massages down
I've stopped by here multiple times after my massages down the street and it is the perfect lunch spot!! Rashelle is the best
I would add their delicious chili on EVERYTHING! Great
I would add their delicious chili on EVERYTHING! Great burger with tons of custom options to choose from. Very nice service and open restaurant with easy self seating. Easy and ample underground parking a plus
Popped in here on a Friday night recently and really
Popped in here on a Friday night recently and really enjoyed it! About an hour before close and they were busy but service was great. We were tempted by some of the tots starters but stayed with our burgers...I had a patty melt and my companion had a burger. Both were well prepared and tasted great! Had a real neighborhood feel. This restaurant is in a cluster of places in a mini courtyard. Parking is either on the street, or if you go around back there's a ramp down to parking below. Be careful not to park in the reserved spots. Meters on the street stop taking money at six, so that's where we ended up.
These are good burgers -not great burgers They are
These are good burgers -not great burgers They are expensive burgers. it's kind of like a fancier 5 Guys inside. Shakes are delicious but again really expensive.
Man...this place was always solid. But today I went in and
Man...this place was always solid. But today I went in and they told me they have new owners. Plus side of things - fries are now included. Downside though they changed the burger meat / recipe / patty and the type of fries they cook. It's more of a sysco frozen patty than what I was used to at The Counter. Doesn't taste fresh and flavorful. Sad. Had the trip tip skewers and the meat was mushy and gross.
Food was ok! I got a build your own burger, it was ok! Not
Food was ok! I got a build your own burger, it was ok! Not special enough to be $20! Also it felt small! It should have been bigger! The fries were stale and small! I'm giving them 3 stars because the service was great
This is the second location I've tried -- yet issues
This is the second location I've tried -- yet issues persist. I mainly ordered from here to get drinks. I ordered some food just to add items to the order but it was about the drinks. Then, when my order arrives, none of the drinks were there. There were supposed to be sodas, milkshakes. NONE OF IT WAS INCLUDED. And then I looked at the food order of that wasn't entirely accurate either. I ended up getting over half of my order refunded so that's not really the issue. Just felt like sharing my experience.
One of the best, if not the best burger spot in the area.
I've been in Santa Monica my whole life, but never came in. Finally, I came by with my niece & my friend and it was great. Thanks to Edwin for taking care of us you were awesome & we'll be back!
Went to this location for the first time in a while last
Went to this location for the first time in a while last night for dinner while visiting with my mom I've been here many times before but man the service and overall quality has gone way down, after we were seated our server didn't bother to give us silverware sets and we had to ask for one a different server brought us a set but then all the sudden said "oh I'll be right back " and took what he gave us to get us a different set which could only mean that the set he gave us was dirty. We both ordered a custom burger I got what I usually do when I go and so did my mom but we noticed that both of our burgers didn't taste as good as they used to we didn't even completely finish the burgers but after we were done I wanted a build your own shake and for whatever reason our server brought it to our table in a to go cup when we wanted it for the table and not to go. It's clear that the overall quality at least for this location has declined unfortunately I can't say that I will be back here anytime soon and recommend anyone else who is a long time fan be aware.
Food tasted terrible, the sauce that came with the fries
Food tasted terrible, the sauce that came with the fries was disgusting. Never again.
Santa Monica's Best Restaurants that are most frequently booked by customers of The Counter Custom Burgers Santa Monica
Where do the Reservations on AppointmentTrader come from?
By 🥷🏻 @ColorfulRod45, 07/13/2021 6:55 pm
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Are you affiliated with restaurants / or any of the other venues which are listed?
12 Answers
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Don't like the Answer? Add another one. |
Answer from 🦩 @FluffyStar64 (07/13/2021 9:05 pm)
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:51 am)
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Can come from a lot of places, people who don't want to get charged their cancellation fee or people who just have them and cant go.
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Answer from 👻 @AffectionateRegret15 (11/15/2022 12:56 am)
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I mean.... it is web scrapers. Is this a serious question?
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Answer from 👻 @ColloquialPosition80 (06/03/2022 2:39 pm)
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alot are work dinners that are cancelled
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Answer from 🤠 @DeliberateScale19 (11/20/2022 8:59 am)
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Users who have reservations they can no longer use
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Answer from 👹 @GuiltlessNose33 (12/06/2022 7:05 pm)
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Some people have connections, some can't make their own reservations and are giving it up, others...
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Answer from 👻 @ConnectedExistence32 (01/14/2023 12:18 pm)
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Ppl waiting in line at the DMV…
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Answer from 👻 @NaughtyBread30 (05/12/2023 7:14 pm)
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almost all restaurants aren't affiliated with AT and I'm guessing it's mostly people wanting to not pay cancellation fees.
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Answer from 👻 @GoldenAmusement60 (05/21/2023 11:33 am)
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Reservation Storks
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Answer from 🐧 @AwakeDecision53 (12/11/2022 10:40 am)
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They are from people who made the reservation and can/do not want to attend.
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Answer from 🥩 @DecadentRoof69 (01/30/2023 4:45 pm)
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Unusable reservations, bots, users sourcing their own, etc.
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