really disappointed. - The Dutch New York - Buy Reservations
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🤮 1/5 - really disappointed.
By 👻 @Jackson S., 03/13/2023 3:00 am
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Suggested it to friends for dinner based on a recommendation. Had an 8:30PM reservation for 4ppl. We arrived on-time, checked-in w/the hostess and after a few minutes of not giving us any information on what was going on, she finally said it would be a few more minutes as some tables were paying, and we could wait by the bar if we wanted. So we went to the bar, ordered a round of drinks, and chatted as we waited. at 9:00, I went to the host stand and asked for an update. they gave the same answer, that someone was paying and we'd be seated shortly. 30 minutes later, one of the other members of the party went to the host stand and spoke to the manager, then they finally sat us. He asked if we had our tab at the bar open, which we did, but said "really the drinks should be comped since we waited an hour after our reservation to be seated. the manager (who was seating us) led us to believe that they would be comp. he then brought over a cornbread appetizer and poured a round of prosesso. thought he was going over the top. we then ordered, ate, food was ok but some of the portions were really small, esp for the price. I almost ordered the strip steak, but it was $68, a price I expect and would be happy to pay at a nice steak house, so just a burger instead. after dinner, they asked if we wanted dessert or coffee, we all said no as it was not past 11PM, but they brought out 2 desserts on the house, and shortly after, the check. this is when we realized that we were still charged for that initial round of drinks. So as I appreciate the effort with the appetizer, prosesso and desserts, we would've been happier with just the round of drinks rather then a bunch of items we didn't want, or better yet, just seat us on time!
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