Please do NOT come to this restaurant if you want to - The Fulton New York - Buy Reservations
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🤮 1/5 - Please do NOT come to this restaurant if you want to
By 👻 @Maggie W., 02/05/2023 3:00 am
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Please do NOT come to this restaurant if you want to celebrate something as both the food and service are awful... Here is the story. We made the reservation via Resy a week earlier and made a note that we want to celebrate birthday here and please give us a window seat so we can take pictures. Before the date of the reservation, we called the restaurant to double check/confirm the reservation we made. She said she checked that our reservation has already been plotted on the second floor window sitting area as we made the note in the resy reservation and we are good to go. Then on the date of the reservation, we have been waiting at the check-in place for a while..Not sure what they were doing but around 20mins later. Finally someone came to take us to the table. Surprisingly the table is not by the window at all. I said we made the reservation for sitting by window. The manager came and I told him the note & call I made. I said it seems they made mistake by giving the table to someone else. Then manager started to argue with me that they didn't make a mistake, which is very funny. What's the point of arguing with a customer? Then I suggested to find another spot next to the window. After a long wait, we finally got seated at a spot with barely view by window. We are so tired of continuing arguing with them so we decided to focus on the food.Talking about the food. The food tastes very bad.. how come this is a restaurant under Jean George? The food is either too plain (no flavor at all) or too salty. I know this restaurant is famous for view but considering you can't arrange people to sit by the window and the food taste itself is also so bad. From the service perspective, waiting for so long to get seated and manager argued with customer.. Then what is your selling point?? Don't waste your money here and there're so many restaurants with good views good service, and tasty food in New York. Don't ruin your night here :)
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