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The Ivy London Reviews
Overpriced and long wait
Visit 4th November terrible service waitress kept on calling me Love and darling long wait for food and drink no one seems to know what they’re doing there nearly missed the show as it took so long to get the bill refused to pay service charge as a
Well worth a visit you won't be disappointed
Great atmosphere the food was out of this world and the service was next to none nothing was too much. I'll definitely be revisiting when I'm next in the area
Trying to impress, but underwhelmed.
Work lunch, client happy, food could have been better. Started with bang bang chicken, not enough bang for my liking. Light on heat, expensive for what it was, but let’s be fair, this is the West End. Spiced cauliflower to follow. Underseasoned.
Overrated
Great location, opposite the theatre where myself and family had tickets for a 19:30 show. We arrived at 17:55 for 6pm booking. The doorman was very friendly, however the 3 people at the reservation desk did not give friendly vibes or even smiled. Ou
Excellent food. Slow service. Very noisy.
First visit. Cannot fault the food which was excellent. The restaurant was very busy and very noisy. We had a long wait for the puddings. Service excellent.
Underwhelming Experience at The Ivy West End, London
I had high hopes for my visit to The Ivy West End, but unfortunately the experience fell far short of expectations. To start on a positive note, the music was excellent — truly five-star quality and one of the few highlights of the evening. Howev
A superior dining experience
The Original Ivy never fails to provide excellent food and service. Everything that a great dining experience should be.
Overpriced and underwhelming
Beyond the lovely room and well-mannered service, there's nothing to recommend this restaurant. Kids menu was varied, but pasta "bolognese" was just tomato sauce with a few meat bits, and breaded chicken cutlet was so dry my 11-year ol
Terrible service!
Visited last night and had a terrible experience. First the waiter forgot to give us bread and butter, and remembered when we were already well into our starters. He pointed my husband to the restrooms, and 30 seconds later placed a steak at the ta
Excellent pre-theatre dining.
I attended The Original Ivy at the end of October for a pre-theatre meal. The food was excellent and our waiter, Kareem, (forgive spelling if incorrect), was attentive, humorous and very efficient. The meal set us up for our evening of Agatha Christ
Great visit
Took friends to see the Mouse Trap and were out 20mins earlier than expected. Table wasn't ready so had a cocktail at the bar whilst we waited. Had to wait a further 20mins but gave us time for the cocktail without rushing. Service and food wer
Lovely night
The food, wine and service were all wonderful, as you might expect. However the front of house experience seemed a little chaotic, both as we arrived (there was confusion as to which table we were allocated) and then as we left, staff took coat token
Private Event
We recently hosted a private event at The Ivy West End, and everything exceeded our expectations. The staff were attentive and professional, ensuring every detail ran smoothly from start to finish. The food was beautifully presented and absolutely de
Great food, disappointing service
Great food. Very slow service. Table booked for 5pm, get shown to the bar for a “short stop” as they clearly didn’t have any tables ready. 20 minutes later, only shown to a table after we asked how long it would take. 10 minutes after that, or
Pre-booked breakfast was perfect in all areas
We recently visited The Original Ivy for a pre-booked private breakfast in the aptly named ‘The Private Room’. The food was excellent - served quickly - and the team was able to accommodate dietary requirements on the spot. The room itself was pe
Meh
Tried again as walking past after 7 years from previous visit. In all honesty it’s totally underwhelming and lives off of misplaced hype. Unimaginative menu. Risotto was salty and bland. £3.50 for a slice of cheese on the burger. Didn’t like th
Being Part Of London Dining History. Recommended
Having been to some of the ever growing number of Ivy restaurants around the place, it was interesting to go back to the source. The place is relatively small and intimate compared to the new ones. The reception took a while to find the booking – W
horrible.
i was supposed to be celebrating my 3 rd year anniversary with my husband. when we walked in the host completely ignored us as we looked younger than most of the people here. We were supposed to have a reservation for 2 at 19:15- and came in 15 minut
Faded Glory
Really not what it used to be, it’s lost its sparkle and become the same as the Private Equity backed high street factories. I’ve probably rated here 100 times over the years, and the last few occasions have been poor. The greeting, if we can ca
Ivy Club Review
I’ve been to many of the high street Ivy restaurants & indeed The Original Ivy situated in West Street several times too. This though was my 1st visit to The Ivy Club. This private members club is situated adjacent to the West Street entrance
Do Not Be Misled!
The Original Ivy is just that -- THE restaurant in the heart of the West End, not the Kensington annex. Should you wish to witness a full-on London theatrical evening, this is the place to end your night, as you'll find many of the performers br
Supposed to be a lovely anniversary meal
Always our must go to restaurant especially as it was for our wedding anniversary. We were very disappointed firstly the staff all seem harassed or just maybe don’t want to speak to their guests. We waited for almost 40 minutes for our table, which
Not the Ivy of old
One of our usual go to restaurants whenever we’re in London but sadly I feel tonight may be the last time… Waited over 40 minutes for our pre-booked table and a further 15 for someone to take the order. Service was generally slow and lacklustre
Came to celebrate our 25th anniversary before watching a
Came to celebrate our 25th anniversary before watching a show at the Theater District. Rezzies were made a few weeks in advance. We were seated right away. We had a nice corner table. Our server was very pleasant. The place is nice, perfect for a nic
You must go here and sit at the bar and order one of the
You must go here and sit at the bar and order one of the signature cocktails. This classic London spot near the theater district has a dark wood decor, cozy booths, and ambient lighting. The drinks were excellent although I would have preferred a ful
Pale Shadow of Former Glory
Really disappointed to say this but the Original Ivy is a pale shadow of its former glory. Uncomfortable seating was the start of my dismay.. salmon starter was ok but pricey, and the battered fish & chips tasted like frozen fish was used. Just n
Don’t do it - avoid
Extremely disappointing. From the greeting or should I say grunt at arrival it didn’t get any better. Having visited many Ivy establishments from Bath, Windsor and Cobham all being amazing - I was gutted to find the original poor. It was our wedd
Excellent for dinner before attanding a show
The Original Ivy remains an excellent choice (IMO) for pre-theater dining in the West End. Our food was excellent; we ordered truffled chicken and risotto. Both were well-prepared. The sides were flavorful; we ordered peas and lima/butter beans (I am
Delicious food in a welcoming atmosphere
We had an after matinee early dinner about 5pm - the restaurant was quite quiet when we arrived but was packed by the time we left. Our waiter was both attentive and friendly, made us feel very welcome. Food was delicious we had the pre-theatre men
Avoid
Avoid. Bad service, wrong order, cold food, delayed food, CHAOS. 5 mains, first one out 20 minutes before the last. 2 people had finished before the next two (one being wrong order and had to be returned with more waiting). Cold chips. I did raise c
Terrible service!
Absolutely awful. Booked a table for 5 for a much needed family get together. Sat right by the door, people queuing well into our table space. Music was too loud, could barely make conversation. Service very slow, first two people had finished eating
Services were disappointing.
We left half way through our meal because we were forgotten. Reservations made one month prior. Good ambience, horrible service. Be rich or young, otherwise forget being served.
Would not return! Is this really the Original Ivy?
I rarely leave reviews, but I felt compelled to share my experience from last evening due to the consistently poor service from the moment I arrived at the reception, which was followed by an unreasonably long wait for my drinks, which set a disappoi
Good food but very disappointing service. Wouldn’t go back due to the poor customer service
Food was lovely but we were very disappointed with the service. More staff were needed as the person serving us was simultaneously trying to run the bar. All the staff were working flat out but couldn’t keep up with customer requirements. We had
No set menus
Our expectations of this restaurant were too high to start with. We expected more of a fine dining experience but that wasn’t the case. We had made a reservation, didn’t manage to get a table but were seated at the bar instead. Eating at the b
Must Visit In London
Our favorite restaurant in London. Busy but staff very attentive and efficient. Food and drinks top notch!! No complaints Celebrated my partner birthday. Got a little petite four. Thank you for the experience
Lived up to it reputation
It is one of many restaurants I wanted to visit, not just for the food but for the interior too. I was wondering if I would be received with either snooty staff or jaded staff from the number of tourists they get. But on arrival the receptionist wa
Just a quick word on the Ivy, the food was excellent, the
Just a quick word on the Ivy, the food was excellent, the ambience was lovely and you couldn't find a better place for a lunch date. We showed up with no reservation and were seated quickly in a lovoely table even though it was quite busy. The b
Disappointing!
We were disappointed in our visit here. We booked two seats at the counter/bar. Usually we get great service at the bar and fun conversation with the bartenders. This was not the case here. The bartenders were two ladies with sour grins on their fac
Night 1- Sitting at the bar.
Drinks are incredible. The sticky toffee pudding is the best I have ever had. Sebastian the bartender was the best. Young hostess was grand and gave us recommendations in Paris. Night 2- Reservations late. The elder hostess was snooty because we aske
Stalwart of London Restaurant Scene - Brilliant !
Hate to say it but .. think 16 years since we had been ! Used to follow Kevin the GM back in the day and of course he went to open the hugely successful Scotts . We live mainly Scotland and love Caprice Restaurants and use Daphnes regularly and of co
The birthday experience was very frustrating and unprofessional
We booked a table for six people for a birthday celebration, but when we arrived, the staff claimed there was no booking under our name. This was extremely disappointing, especially as we had received confirmation in advance. We came for lunch hoping
Excellent British dining
A lovely dining experience for our friends from France. The art deco setting is really lovely and Paul was the perfect Maître D , professional, attentive and precise but relaxed and engaging at the same time. Cocktails at the bar each served with
The dIVY
I’ve always wanted to dine in the Ivy but always a first and last time, I’d rather eat a homeless guys toe nails. Worst fish and chips I’ve had in the long time batter was greasy, chips were awful. My wife’s Sunday roast was like a Mac
Perfection
We love The Ivy and have visited many of their establishments. However, the original on West St is our favourite. This has to be mainly down to long serving staff member, Karim. He is an absolute joy to talk to and took such good care of us, going ab
Sour service spoiled a special occasion
A special lunch for 6 friends. A birthday. The service was exceptionally slow with no apologies at any stage. Even sparkling water (not cold, had to ask for ice) took a long time (as did the ice). The food was pleasant but the service was very po
Over-priced with not great service.
We travelled from Ireland for the Coldplay concert in Wembley and chose the Ivy as we have dined at several of their branches on previous occasions - Cambridge, Oxford and Dublin. This time we felt that it was grossly over-priced and the service was
We were charged for deserts when it wasn't supposed to
We were charged for deserts when it wasn't supposed to happen. The waiter was upset we didn't have expensive drinks. The reaction was weird. Service was poor. We sat near a dirty checkout station. Overpriced food but ok. It's overall v
It's always a pleasure to dine at the Ivy on West Street.
There are a number of Ivy restaurants as part of the franchise now, but this one on west street is the original. It's a classic setting with a beautiful interior and a gorgeous bar that dominates the room. The stained glass windows create a lot
The waitress obviously discriminated Chinese people.
She didn't give any greetings or smile through out the service. She checked on other tables multiple times, but even when we want to call her, she deliberately avoided it. Very bad experience. Ruined a good day. Chinese people, don't go.
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If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to The Ivy London at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the The Ivy London page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* FluffyStar64, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* FluffyStar64 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to FluffyStar64 for any questions Peter may have as FluffyStar64 user fills the bid.
3.) Finding the Reservation
* FluffyStar64 now uses their connections at The Ivy London to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If FluffyStar64 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, FluffyStar64 receives the $200 reward which is credited to FluffyStar64's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at The Ivy London!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
