The service is much better than the food. - The Old Spaghetti Factory (Abbotsford) - Buy Reservations
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😒 3/5 - The service is much better than the food.
By 👻 @Michael G., 03/22/2023 3:00 am
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Energetic friendly young servers are the best asset of this chain restaurant. The environment is simple, but fine as well. The food is another story. Many years ago, I enjoyed this chain's food a lot more, but now the previous quality of preparation has been lost. The complimentary bread was not hot, crispy outside, and soft inside, but just room temperature and stale. The garlic cheese toast was hideously over salted to the point it was inedible. The chicken parmesan dinner just had one small piece of chicken breast, not at all looking like the picture on the menu. They serve it very dry with hardly any tomato sauce, it was not hot enough, plus the flavor was rather bland. The side pasta was ultra simple but decent. They hardly put any dressing on the salad which made that dish impossible to enjoy, and the spumoni ice cream was served too soft. I don't understand why they offer a complimentary beverage, but it has to be hot tea or coffee. They really could provide better selection than that, like they did years ago. I haven't been to this chain restaurant in a long time, and based on this meal, I won't be rushing back too fast either. It's not a good value for sub par food that doesn't live up to the price point these days.
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