Beware... Worrying Hygiene & Cleaning Standard - The Ritz-Carlton, Boston - Trade Reservations
Save up to 30% at The Ritz-Carlton, Boston!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Standard Room
- King Room With A View Of A Landscaped Terrace O
- Room With A View Of A Landscaped Terrace Overlo
- King Room With Various City Views Overlooking B
- Room With Various City Views Overlooking Boston
- King Room Overlooking Historic Boston Common (1)
- Room Overlooking Historic Boston Common (2 Doub)
- Access To The 12th Floor Club Lounge (King Bed)
- Access To The Club Lounge On The 12th Floor (Tw)
- Room With A View Of A Landscaped Terrace
- King Room With Various City Views Overlooking
- Room With Various City Views Overlooking
- King Room Overlooking Historic Boston Common ()
- Room Overlooking Historic Boston Common (2)
- Access To The 12th Floor Club Lounge (King)
- Access To The Club Lounge On The 12th Floor ()
- King Room With A View Of A Landscaped Terrace
- Exclusive Access To The Club Lounge On The
- Exclusive Access To The 12th Floor Club
- Exclusive Access To The 12th Floor Club Lounge
- Any Executive Suite
- Executive Suite With Various City Views (1 King)
- Luxury Suite (1 King Sofa Bed Bathrooms: 1.5)
- One Bedroom Luxury Suite With Club Lounge Acces
- Presidential Suite (1 King Bathrooms: 1.5 Min)
- Executive Suite With Various City Views (1)
- Luxury Suite (1 King Sofa Bed Bathrooms:)
- One Bedroom Luxury Suite With Club Lounge
- Presidential Suite (1 King Bathrooms: 1.5)
- One Bedroom Luxury Suite With Exclusive Club
- Any Suite
- One Bedroom Suite With Club Lounge Access (1 Ki)
- Luxurious Suite With Views Of Boston's Oldest P
- One Bedroom Suite With Club Lounge Access (1)
- Luxurious Suite With Views Of Boston's Oldest
- One Bedroom King Suite With Exclusive Club
- Any
- Exclusive Access To The Club Lounge (must Be
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
Boston's Best Hotels that are most frequently booked by customers of The Ritz-Carlton, Boston
🤢 2/5 - Beware... Worrying Hygiene & Cleaning Standard
By 👻 @Lei, 04/21/2024 3:00 am
|
We stayed for a weekend in late March and went away very disappointed with our experience. The location is great but I'm afraid nothing else met the standard Ritz Carlton strived to set. The most striking point is how hygiene & quality standards were overlooked, and how our feedback was ignored by management. To list a few: 1) The room smelled stale when we first opened the door. 2) The bed was in bad shape. Both sides of the mattress crumble, and represented a mattress which was overused over many years, structurally collapsed and neglected from maintenance. 3)The shower room walls were not cleaned properly prior to our check in - there were multiple strands of hair stuck to the wall. 4) The pump in the hair conditioner provided is stuck and couldn't be pressed. We had to unscrew it to get to the hair conditioner and found strands of hair tangled onto the pump inside the bottle which was gross and disgusting. 5) The bathtub sinkhole plug leaks and the tub would slowly drain as a result, defeating its purpose. 6) The bed sheet was not pristine. We could tell it was laundered but there are multiple small dark spots on the bedsheet. Two of the pillowcase had print stains which resembled ink transfers from a piece of paper. 7) Our bed linen was not changed during room service on the next day despite the point above. Perhaps they have a linen policy or card but this wasn't clear to us. NOTE we asked to speak to management, and Alberto (Assistant Rooms Executive) reached out to us via email. We passed the above feedback to him/her but have not heard back at all after almost a month. Definitely not going again and would reconsider our future hotel choices of Ritz Carlton.
0 Replys
0 Comments |
Be the first to Reply |