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The Sagamore Bolton Reviews from The Last Year
Amazing, and thank you!
Our experience at the Sagamore was nothing short of exceptional! This marked our tenth consecutive year of making cherished memories with friends and family. Nestled amidst breathtaking scenery on Lake George, the resort offers picturesque views that never fail to captivate us. The staff’s warmth and hospitality ensures every moment of our stay is met with genuine care and attention. The rooms are immaculate, comfortable, and luxurious. The food and drinks are always amazing! The rec center is second to none, with a wiffle ball field, basketball courts, miniature golf, and way too much more to list! The Sagamore is an unforgettable blend of beauty, comfort, and unparalleled hospitality- a true testament to why we keep coming back year after year. Finally, a most sincere thank you to the amazing staff- you are all appreciated more than you will know!
Annual friends group trip to the Sagamore, Bolton Landing, NY
We recently stayed at the Sagamore in Bolton Landing, NY with a group of families and had a wonderful experience. The staff were very friendly and accommodating. The service and food was exceptional, along with the rooms and facilities. This is our tenth year visiting and look forward to returning next year.
Amazing Resort
Amazing Resort in an amazing location. The views are stunning and the ambiance is warm and welcoming. The rooms are clean and spacious. We enjoyed all the activities and amenities the hotel had to offer but it was the staff that made our stay wonderful. Everyone was so friendly and accommodating. I highly recommend you check out the spa. Looking forward to coming back.
Annual weekend getaway with friends
Our annual stay at the Sagamore in Bolton Landing was nothing less than spectacular! We are always so impressed by the beautiful grounds, oversized suite with fireplace and welcoming staff. We indulged in top notch cocktails and delicious meals on site, and all the waitstaff were so friendly and accommodating. Our children absolutely loved the variety of options in the recreation center, indoor pool and outdoor warming pool - they were entertained for hours! We will definitely be back!
Another fantastic stay
Another fantastic stay at the Sagamore! Our annual neighbors trip to the Sagamore resulted in 7 families making the trip to beautiful Bolton Landing. Adults and children all enjoyed the amenities at the resort from the pool to the recreation center. The lodge rooms were comfortable as always and the updates in the main hotel did not go unnoticed. The wait staff at all the restaurants were extremely accommodating and friendly as always. And whatever the dressing is on the salads at Caldwell’s ….. kept me coming back for more! I need that recipe. I look forward to my time at the Sagamore each year and this year certainly did not disappoint. .
Perfect Family Getaway
Great Getaway for the Family. It can be tough traveling with small children (a three year old and a six month old) but thanks to the wonderful staff and accommodations at the Sagamore we had such an amazing time. The resort also has the best breakfast and a wonderful rec room for the kids. We will be back again soon.
Loved the Sagamore!!
As a child, I had vacationed in Lake George many years and had always enjoyed the beautiful and pristine lake, boating experiences, lake activities, etc. While boating on the lake, I was always extremely impressed by the grandeur of The Sagamore Resort, it was stunning. Recently, my husband and I were fortunate enough to have had the opportunity for our first stay at the resort, and it far exceeded our expectations. The resort was gorgeous and extremely well maintained. The staff was courteous, friendly, responsive and accommodating. The rooms were nicely decorated, the beds were comfortable, and the view of the lake was exquisite and breathtaking. We loved the activities at the resort and found that we really didn't need to leave the resort/island. Activities we enjoyed included the talk about the history of the resort, the cooking demonstration, the gym, trivia night, the singer at the firepit, lounging in the outdoor heated pool, to name a few. The food was amazing and delicious, and there are several great options to choose from! I'm thrilled that we are planning to return to the Sagamore for our summer vacation with adult children in a few months.
I loved my bartender at the Caldwells bar !!! She was the
I loved my bartender at the Caldwells bar !!! She was the most amazing person that gave me great recommendations for discovering lake George along with wonderful conversations and the best cocktails!!! The blondie with beautiful curls!!!
Please beware! We planned to have a family event at the
Please beware! We planned to have a family event at the Sagamore and booked four rooms. Less than 8 hours later after discovering that most of the hotel's restaurants were closed except two we decided to cancel the reservations. The hotel charged $200 ($50 PER ROOM) regardless of the short time within we had made our cancellation. Since the four rooms were in one group order we requested that a single charge of $50 would seem more appropriate. Despite the brief time frame and of the group booking, the hotel charged us $200 regardless. Although this is their policy for cancellations, I believe the circumstances should have resulted in a more reasonable penalty. We have stayed there in the past but will never do so in the future.
I've never left a yelp review before but I feel compelled
I've never left a yelp review before but I feel compelled to today after not only probably the worst service but also must uncomfortable meal I've ever had. Our waitress, Sydney, made the whole meal ($250 of which was paid for the igloo... before food and bev) absolutely so uncomfortable, took forever to bring anything, did not communicate and was shocked when we tried to order anything. If we could have left and got our money back we absolutely would've. Skip the igloo, it's not worth your $250.... But also... Sagamore; for being a 5 star hotel you should really vet who you have working for you. On the bright side, Stefani and Don were great! But again; do not put a server in front of patrons that excessively make them feel uncomfortable.
after leaving our review, we received a call from the hotel.
they were sincere and agreed to cancel and refund our reservation. they explained to us that we spoke with the wrong department to cancel; although, I did ask the CSrep to transfer me, she would not, hence the review. ultimately, the situation has been resolved, and I appreciate their attention to their business ratings and reviews and the immediacy to our concerns.
The Sagamore is a fantastic hotel to stay at! We have been here 5 times!!!
I wanted to say that I had a blast at The Sagamore hotel. The lady Shellie at the front desk was so nice & accommodating & the waitress at the pool bar & lunch named Eugenia was very sweet and attentive to our needs. She brought the hood out quickly and checked up on us the whole time we were at the pool.
Avoid The Sagamore
The Sagamore was a disappointment. Our accommodations were sufficient but everyday was a chore to get cleaning service. There was a front desk associate that boldly accused me of not notifying the resort of my upcoming stay with my dog. I assured her that I had email communications with a Sagamore associate regarding this matter. I provided his medical records, age, breed, size, name and his therapy certification paperwork. I was told he was not allowed in the main building despite the fact that their policy does allow therapy pets in their main building. The associate assisting me with this matter was Monique White. She was adamant that I intentionally deceived them to avoid the $100.00 /day pet fee. I retrieved my email correspondence and was pleasantly surprised that it was Monique who had received and responded to my email sent early in December. I was directed to the Shift Manager, Connor B., who was very polite and understanding. He graciously offered me a bottle of wine. I declined. He then proceeded to offer me the typical corporate resolution of money.....a whopping $100.00. I paid over $600.00/day to stay there and I will NEVER go back. I will advise my clients traveling with their pets to avoid The Sagamore.
Our first and only time staying here
We had such high hopes for staying at this resort for the week between Christmas and New Year's Eve, but it fell so far short. We booked a lodge room with two bedrooms, two bathrooms and a kitchen. Our main, issues with the resort came down to cleanliness and general service issues. Prior to arriving it was hard to get in touch with anyone to make a dinner reservation, ask about onsite services or to book babysitting. Once we arrived, in our room we found piles of trash on our deck, including half eaten sandwiches and trash bags, something metal protruding from an outlet, a sink drain not working, spiderwebs in the corners of rooms and standing water in our dishwasher. On top of that, housekeeping never vacuumed our room. I could tell because the crumbs that were dropped were never cleaned up and I had to pick them up each day because it grossed me out. I should have brought my dustbuster!!! One day, around 5:45pm I called asking whether housekeeping was going to come, and I was told they work 9-5 and I must have missed them (we did not) and that if I needed anything I was supposed to call for it. I was asking for fresh towels, more paper towels and the trash to be taken out so it was a preposterous response. One night there was a debacle when we ordered room service that we were going to pick up, and they sent it out with the delivery person whereupon it was lost on the property for 30 min before we went to pickup spot and were able to find our dinners. To add insult to injury, they were all missing half the contents of the dinners so the kids were very disappointed and hungry. The only positives were the rec center, pool, and the superb babysitters that were arranged for us.
Let me start out by saying that this property is in an
Let me start out by saying that this property is in an absolutely beautiful location on Lake George. Unfortunately, that is most of the positives of the Sagamore. Now, the negatives from two frames of reference: the hotel itself, and what it's like to have your wedding here. The property is split into the lodges (cheaper, not facing the lake, and attached to the main hotel) and the actual Sagamore main building. For our wedding, we stayed in the main building in one of the bigger suites facing the lake. The hotel is historic, but as the rooms have not been updated, it has the same charms as staying in a funeral home. The rooms have that distinct "old" smell baked right into the carpet and bedding. The bathroom fixtures gives you memory of the 80s (note: I mean 1880s, not 1980s), with toilets that are not flush to the wall (what a pun) nor aligned with it, and a sink smaller than an antique middle school water fountain. Imagine getting prepped for your wedding with those materials, it's a blast! The fridge in the room is not concealed by anything, and the low hum is just loud enough to keep you up at night wondering why you've chosen to have your wedding here. An existential crisis that'll be sure to keep you guessing, as you look over at the "still hanging in there" antique furniture that was on its way out 50 years ago, the last time someone had the misfortune of giving a damn about maintaining this place. The room was over $800 a night in 2022, in October. Don't worry! Your breakfast is NOT included, so you can really feel the value. They also charged a resort fee (which I believe is illegal in NY) without any of the resort facilities being open. All the benefits of 1 star accommodations at the 5 star price. Nice. The worst part about all of this is they can charge that much because of their location. They offer NOTHING of value to justify their price besides the area around the hotel. Anything could be here to make use of this beauty and charge a premium. Hell, why not just have a Walmart here with windows? That would be pretty cool. But the poor rooms are not the main cause of my problems with this place. Trying to plan a wedding at the Sagamore has been one of the worst experiences in my life, and I mean that sincerely. The 8 months of planning, from tour date to wedding date, was nothing but pure stress and agony. I know planning a wedding is not easy, it's stressful, whatever. Doing so at the Sagamore makes everything much, much harder. When touring, they'll be excited to make you feel like you should spend your tens of thousands of dollars on the beautiful location. They'll answer your questions thoughtfully, tell you they're there whenever you need them in case there any concerns or questions, and that they'll do everything in their power to make the experience perfect. Then you put your down payment in, and there will be radio silence until the next payment is due. You are not important. You are not cared about. They'll only care maybe a week before your wedding. We had tons of questions due to the ambiguous language in the wedding packet. We'd send e-mails over. Nothing. We'd call. Leave voice mails. No returns. In the winter/spring months? "Oh, this is our low volume time so we're mostly out of office." In the summer/fall months? "Oh, this is our busy season so we can't get back to you." Great! They're around to help you 0% of the whole year! AMAZING. Those drapes you see in all of the brochures and pictures? Not included. You need to rent them from another vendor for 4k+. No need to let you know that until you put your deposit down! Oh, you'd like to taste the food? Well we'll only let you taste some of it. Also, if you want to invite anyone with you, it's $150. That's right. $150 to let your parents come with you. That's so COOL. Don't worry, when money is involved, they'll be HAPPY TO TELL YOU. Also, my father reserved the rehearsal dinner room in May, and we had an e-mail confirming as such. 4 days before the rehearsal dinner, our planner told us the reservation was CANCELED. My own planner (shout out to BigAndLittleEvents, highly recommend) salvaged this situation with a really strong e-mail detailing how poor of an experience working with the Sagamore has been. Somehow, we got our reservation back (the one we've had for 5 months). The sales team at this place needs to be removed entirely and restarted. Every single person on that team showed extreme incompetence and gross negligence. It's been a year now, but I hope someone has heavily reviewed the staffing and ceremoniously fired the individuals involved. I do not regret having my wedding at the Sagamore, but I do regret putting my wife and myself through the unquantifiable amounts of absolute bullshit this place put us through. I recommend all who consider booking this place as a wedding venue to ask yourself: how much is your mental health worth during this joyful time of your lives?
Gorgeous resort on the shores of Lake George.
Old school and a little dated but location location location. Fun atmosphere for families with a variety of dining options. Beautiful property and lovely staff.
From my google review: I have been here once before and
From my google review: I have been here once before and what a beautiful property. However, I had a severe issue with a handcuff attached to the cot bed. I brought this up with hotel staff. There best offer was to send maintenance to remove the handcuff from the bed. When I asked them if we could move out of there because clearly it wasn't thoroughly cleaned or checked through, the best they could offer was a lodge further down the road. Quite disappointed.
Another amazing experience at The Sagamore! This hotel is
Another amazing experience at The Sagamore! This hotel is definitely a must-visit when in Lake George. I've stayed here a few times but never with kiddos, which means I hadn't paid too much attention to kids activities. During my most recent visit I really appreciated all that they had to offer for my two year old - a huge indoor activity center with a playground, mini golf, basketball, tee ball and more. Plus an outdoor playground, a soccer court and a cute little area for s'mores with a firepit and a s'mores truck. Another great perk for traveling with kids is that you can book a condo style room that comes equipped with laundry and a full kitchen. Plus tons of extra space which you can't beat. When the kids fall asleep there's nothing better than having a room with an outdoor patio. I do wish they had a bit more for kids around the pool / lake area though. Maybe some fun floats, a trampoline, etc. The grounds are lovely and so well manicured. It's never hard to find a lounger and the view of the lake is incredible no matter where you are. There are plenty of on-site restaurants and you are only a few minutes away from the main ave in Bolton with tons of shops, eateries and a grocery store. The onsite restaurants are spendy, but the food is always top notch. And if you want a poolside drink or bite you obviously can't beat the convenience of eating at the resort. Staff is always friendly and helpful. We had to make a change in our non-refundable reservation, and they helped accomodate us which I really appreciated. Overall this is an exquisite resort and really can't be beat if you are heading up to Lake George. Looking forward to more future vacations!
I don't get it.
OVERPRICED & OVERRATED!! This is rated a 4 or 5 Star hotel I guess it's only because there is no other resort around. Granted the views are nice but it's Lake George and every establishment on the lake has a nice view. The grounds are beautiful and there are plenty of amenities but none of which justifies the price. It's like staying at an old estate that used to be nice when it was new but now it's only appealing for it's nostalgia. The decor is faded and the room has that musty lake town smell we're all familiar with. Snapped a few pics of some of the stained decor afraid to use the outlet other things like busted window shutters not shown. The wait staff was down right horrible. We were a group of 15 attending a wedding all had the same bad experience with the staff one couple was outright insulted i'll let them tell their story. You would think for calling themselves a RESORT everything would be clean and up to date. This place is not a resort. Unfortunately you have other options so you are hostage to their rates if you stay there. The parent company owns other properties i'd hesitate to go based on the way this one is run.
Beautiful location.
Grounds kept up beautifully, food great. Kid friendly with an overall chill vibe. Not inexpensive.
Bolton's Best Hotels that are most frequently booked by customers of The Sagamore Bolton
Ranked #23 in Bolton's Best Hotels.
Where do the Reservations on AppointmentTrader come from?
By 🥷🏻 @ColorfulRod45, 07/13/2021 6:55 pm
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Are you affiliated with restaurants / or any of the other venues which are listed?
12 Answers
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Answer from 🦩 @FluffyStar64 (07/13/2021 9:05 pm)
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:51 am)
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Can come from a lot of places, people who don't want to get charged their cancellation fee or people who just have them and cant go.
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Answer from 👻 @ColloquialPosition80 (06/03/2022 2:39 pm)
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alot are work dinners that are cancelled
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Answer from 👻 @AffectionateRegret15 (11/15/2022 12:56 am)
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I mean.... it is web scrapers. Is this a serious question?
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Answer from 🤠 @DeliberateScale19 (11/20/2022 8:59 am)
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Users who have reservations they can no longer use
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Answer from 👹 @GuiltlessNose33 (12/06/2022 7:05 pm)
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Some people have connections, some can't make their own reservations and are giving it up, others...
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Answer from 👻 @ConnectedExistence32 (01/14/2023 12:18 pm)
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Ppl waiting in line at the DMV…
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Answer from 👻 @NaughtyBread30 (05/12/2023 7:14 pm)
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almost all restaurants aren't affiliated with AT and I'm guessing it's mostly people wanting to not pay cancellation fees.
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Answer from 👻 @GoldenAmusement60 (05/21/2023 11:33 am)
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Reservation Storks
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Answer from 🐧 @AwakeDecision53 (12/11/2022 10:40 am)
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They are from people who made the reservation and can/do not want to attend.
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Answer from 🥩 @DecadentRoof69 (01/30/2023 4:45 pm)
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Unusable reservations, bots, users sourcing their own, etc.
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