I'll start this review off by saying the food and ambiance - The Turtle Club Naples - Buy Reservations
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🤢 2/5 - I'll start this review off by saying the food and ambiance
By 👻 @Mikayla K., 04/04/2022 3:00 am
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I'll start this review off by saying the food and ambiance was a 5/5. But the service was a 0/5 so I had to drop my review down for this.We waited a solid 15 minutes after being seated to be greeted and given water. We hurriedly placed our drink orders, which we waited another 15-20 minutes for. To be honest, it mostly felt like the server assumed we weren't wealthy enough to be dining there so she immediately discounted us and prioritized every other table in her area. I don't make that statement lightly, either, but it genuinely felt like she saw two younger women in a sea of older patrons who looked like they had money and assumed she wouldn't get a big enough tip to make engaging us worth her time. I felt like my patronage was absolutely dismissed and that my server didn't care about us at all.The friend I dined with had been there a few days prior and experienced the same terrible service with a server. It's possible the service is just all-around terrible, but I doubt it, as we saw tables around us quickly having their waters refilled and food rushed out while we sat and waited. Service aside, the food was delicious. We split the turtle bread which comes with the most amazing butter. I ordered the Caesar salad and added salmon. This was truly the best restaurant salmon Caesar salad I've ever had. The truffle fries came in a healthy portion, but were a bit too truffle-y for my taste. My friend ordered the wedge salad and ceviche. Both were delicious, but certainly quite decadent so they would be best split with someone else! Sadly, the ambiance and the food is so delicious that it was an amazing experience, regardless of being treated like dirt. So I can see why it doesn't really matter how they treat people because this restaurant is so demand. If you're a younger couple / group, expect to be treated like you're going to order side salads for your meal and steal the silverware. If you're an older couple, they'll probably roll out the red carpet.If you're someone whose meal will be ruined by bad service, I would look elsewhere. If you can compartmentalize the service and enjoy the food and scenery, it may still be worth a visit to dine on the beautiful beach.
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