The Westin Anaheim Resort Tripadvisor Reviews - The Westin Anaheim Resort - Trade Reservations
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The Westin Anaheim Resort Tripadvisor Reviews
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36 Reviews
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10 STARS AT LEAST!!!
I am a single mother with a special needs son so I was skeptical about visiting a higher end hotel just to use our Magic Keys. Best Choice I’ve made this year!!! I always get rest at the Marriott hotels but Westin beds are on another level, the shower, the bath products, smart room features, aromatherapy perks, even calm tea that put me right to sleep! They made a special meal for my son due to his dietary preferences and I had the best burger I have ever had. They were kind and not put off by special needs or special requests, they were helpful and efficient (Marriott Bonvoy in room chat is a serious lifesaver!) and I had an artisan cocktail to wrap up our last night there…yes it was perfect - it was heaven! We enjoyed our balcony and view of the park complete with Disney world of color music. There’s just too much to mention…..GO STAY AT THIS WESTIN! Sincerely, thank you all for being the absolute paradigm for impeccable Hotel-ing :) We will return! (Note: I was not paid for this review…..it’s really that awesome!)
Be the first to ReplyA Wonderful Stay!
This stay was incredible and a great portion of this experience goes to William. He truly brightened my day with his hospitality. During my time, he was attentive and willing to go the extra mile to ensure everyone was pleased. I look forward to coming back to this hotel, thank you William for being a large reason why!
Be the first to ReplyBest Hotel!
I have stayed here many times and I absolutely love this hotel. The rooms are spacious and comfortable and the location is close to both the convention center and downtown Disney. The rooftop bar and Puesto are real gems. The staff is excellent, especially William in the Westin Club. Will definitely be returning!
Be the first to ReplyGreat Disney stay
This hotel was an awesome stay for me & my daughter and conveniently located. Upon arrival the staff was very welcoming and attentive to all our needs, VERY FRIENDLY! I especially want to call out William in the concierge lounge who was so nice and helpful during our whole stay. I would highly recommend this hotel to anyone and look forward to going back again.
Be the first to ReplyTrip to Disneyland!
Amazing place within walking distance to Disneyland, amazing bar and pool, rooms are perfectly kept and clean. This is out all-time favorite hotel to stay. Had a small check in issue with a credit authorization form, we were directed to Ken Shrout, I cant say enough good about his help. He weny above and beyond to help us fix this issue and get our issue fixed. Completely helped remove the stress feom an already hectic travel day. Thank you Ken! A+++
Be the first to ReplyIncredible trip with extra special attention
Not only are the accommodations absolutely fantastic (super comfy and clean, elegant spacious rooms, great location, perfect views of Disney California Adventure, amazing club level lounge with rooftop bar), the guest services team is INCREDIBLE! They went above and beyond to make my family's trip extra special, and Mr. Ken Shrout deserves HIGH accolades. We are already planning for our return trip in October!
Be the first to ReplyPerfection. AGAIN.
We are actively staying at the Westin Anaheim currently, and this is our…8th visit. At least. I think it might be more at this point. And I’m compelled to write my review as I sit here at breakfast because of the spectacular service that William is giving— not only to me but to everyone here. When I walked in, he was helping a mother’s child so that she can gather her breakfast— with her hands full. I’ve seen him in this short span of time rush over to open the door for a grandmother and her family, and greet multiple others by name. Kudos to William for starting off our mornings so wonderfully. The room is clean and perfect as always. The bedding is dangerous. It’s so comfortable that you don’t want to get up. The service upon check in late last night— as if we were her first guests of the day. What a lovely front desk agent. She even went out of her way to the valet to fetch us cold water. It’s always such a treat to be here. It’s ran with perfection. The leadership is to be commended and their people are even better!
Be the first to ReplyThe BEST hotel in Anaheim! The BEST Westin ever!
The Westin Anaheim is hands down the best hotel in Anaheim, and the best Westin branded hotel ever. From the moment you pull into the front drive, are greeted at the front drive and check in at the front desk, the entire experience feels like luxury. Here are some highlights: - Very friendly staff that remembers your name - Amazing guest rooms with awesome views of Disney California Adventure - The most awesome Club with exceptional indoor/outdoor views of DCA - An awesome rooftop bar/restaurant called Rise - Ease of accessibility to the Disney parks and Anaheim Convention Center The entire Westin Anaheim team exudes customer service. It's even the small things - for example, the valet and front drive are staffed with multiple staff at all times, unlike another "luxury" hotel that only had one attendant at it. We also hosted a large group block at a this hotel, and the housing, services and sales team were top notch throughout the entire process. Host your event here, and you won't be disappointed. Plus, Rise is a perfect location for an evening reception. There's no where else to stay when you visit Anaheim.
Be the first to ReplyExtraordinary family vacation
Great experience with the family. My son loved looking at the Mickey statue on the way to the elevators. Room was a great space to unwind after our visits to the parks. Check in and out was quick and easy, and the family was surprised by the upkeep of our space. Would stay again.
Be the first to ReplyThe Westin Anaheim Does Not Disappoint
If you want to stay in a luxurious resort and feel like the staff is your family, then this is the place you want to be. The service is amazing. The food is wonderful and the views are just out of this world. I took my granddaughter and we had a view of the roller coaster at Disneyland, and she just captivated watching it from our balcony.
Be the first to ReplySophisticated and Fun
We stayed earlier this month for my birthday. The most beautiful hotel in the Disneyland Resort by far. Located directly across the street from Disney's California Adventure with the best views of the theme park and firework display. The property is elegantly designed and furnished. The grounds are meticulously maintained. Our room was spacious and clean. The RISE Rooftop Bar had amazing views of park and city. Flemings Steakhouse was delicious. But the best of all about our stay was the friendly team of employees.
Be the first to ReplyBATE AND SWITCH
DO NOT PAY EXTRA FOR THE ROOM WITH A VIEW . Its a total bate and switch. Attached are two pictures One is the picture they show on the website the other is what we got.
Be the first to ReplyFabulous stay, they get it right every time !
This hotel is fantastic and it’s the people the make the difference. Ivan at the front desk and William in the lounge are the reasons that I stay here so often. They go above and beyond to make sure that I have everything that I need. They both take customer service to the next level and it’s the reason I am so loyal to Marriott! Well done team keep up the great work ! Bill
Be the first to ReplyHard to fault
We found the service okay but nothing special (like other reviews). However everything else was faultless. The rooms are spacious and immaculate with beautiful toiletries, robes and the beds super comfortable. The lobby and lounge area is super nice and inviting. Walkable to Disneyland (20 mins). One of the best hotel gyms I have used. Definitely recommend.
Be the first to Reply5 Star Resort at Disneyland
This is probably the best hotel resort in the Disneyland area. Once on the the property you feel like you are at a 5 star resort. The pool area, the restaurants, it's all a step above all the other Good Neighbor Hotels. The walk to and from the Westin down S. Disneyland Drive is also very quiet, and safe. The hotel room was amazing were in a suite with a view of Disney California Adventure. The Suite is huge with 1.5 bath, a living room and dining area. The Suite also has a huge separate bedroom, huge bathroom with a large soaking tub, his and her separate closets, and balcony with views of the park. I am so glad we booked this hotel, and this will be our #1 choice for our next yearly Disneyland vacation.
Be the first to ReplyGreat Couples Getaway at the Westin Anaheim Resort
Had a great stay at the Westin Anaheim Resort. Loved the beautiful rooms with a view, wonderful ambiance, delicious food and drinks, and welcoming and gracious staff, especially Shucuri and Dominic. Highly recommend this resort hotel.👍
Be the first to ReplyKen Shrout, Director of Guest Services is a GEM, Hotel is excellent!
I previously wrote a not so flattering 2 star review due to one employee, Penny. I still stand by my opinion that she was rude and dismissive but everyone has a bad day once in a while. Since my review, Ken Shrout, Director of Guest Services called and responded. He did a wonderful job listening, understanding, simply apologizing, and asking us to try them again. He assured me that they valued customer service and will make things better. I believe him and would recommend this hotel due to his wonderful customer service. As stated in my original review, the hotel, restaurant, cleanliness, and location are excellent. My family and I plan to return to The Westin Anaheim Resort the next time we visit Disneyland. Thank you for responding and addressing our concerns. 5 stars for customer service by Ken Shrout
Be the first to ReplyAmazing experience at the Westin Anaheim
I have stayed at the Westin Anaheim 15 times since its opening almost 3 years ago. It's my go to hotel when visiting Disneyland or the OC. William greeted me at the front desk and also in the morning at the Westin Club. Always remembers my name and makes me feel like a special guest! His customer service, as with the entire staff, is always extraordinary!
Be the first to ReplyStill my favorite hotel while at Disney, but the stay wasn't as great.
We love this hotel. This is the 2nd time we've stayed here, and white it's still my hotel of choice, it is starting to show some wear and tear. The deluxe view (we paid extra for) was looking across the hotel at more balconies. Couldn't see the fireworks or the park, so that was disappointing. Also, very noisy being in the front of the hotel. The front desk and housekeeping crew are still awesome!
Be the first to ReplyThanks Louie
Have been to this property over 10 times I think and we still love it. Louie had assisted us at check in, welcomed us back explained the hotel amenities pointed us to the right direction. We had an awesome room, thanks Louie! Absolutely worth staying especially if you are a bonvoy member with marriott. Keep up the good work everywhere in the hotel!
Be the first to ReplyMom and Mini Me- Girls Trip
My 9-year old daughter and I traveled to Anaheim for her school spring break at Disneyland. As a business traveler, I stay in many nice/upscale hotels throughout the year. This place is stunning!! Location is excellent... Rooms are spacious... Grounds are well kept... Very clean... ALL staff is exceptional-- from the front desk check in (Cyrus) to the Westin Lounge hosts (William and Evelyn) and cleaning staff too. Professional, helpful and friendly! Highly recommended.
Be the first to ReplyErik in Food Service
Recently visited for a business trip and Erik in food service was AMAZING. Very friendly, professional and attentive to our groups needs. This was representative of all the staff at the Westin, but Erik certainly made the trip a step mabove others.
Be the first to ReplyHighly Recommend
First time at this property due to the accessibility to Disneyland. Can't say enough good things about the cleanliness and the staff. WIlliam at the lounge took the time to walk us through and get to know us on a personal level which made the experience even better. Between the valet, bell service, and front desk staff we had an overall excellent experience and will definitely be back.
Be the first to ReplyGreat staff!
The overall stay was great. We were in town visiting Disneyland. The location was a roughly 15 to 20 minute walk to Downtown Disney. The room was clean, large, and we had a direct view of California Adventure park! The best part of the stay was the staff, especially William in the concierge lounge. He greeted us by name and with a smile each day. He was a real pleasure!
Be the first to ReplyFantastic Valet + Hotel (Easy Access to Disney Parks too)
Rudy and his valet team are TRULY the best. None of the anxiety about “Valet” happens at all! They are so sweet and accommodating and helpful!! They basisally helped with whatever was needed. This is one of my favorite places to stay ever!
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