Do not care about customers at all!! - The White Pine Tavern Cashiers - Buy Reservations
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🤮 1/5 - Do not care about customers at all!!
By 👻 @Shannon B, 09/13/2021 3:00 am
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I hate that I am writing this review. I thoroughly enjoy the food, when I can get it. Not having any kind of website or Facebook page or ANYTHING with their information, menus, specials, hours, etc. is ridiculous. I work and live in the area and constantly get to-go orders for our staff. We try very hard to support local small businesses. When they opened we understood that everyone has that period of adjustment at first, but we are well beyond that point, it's been months. Finding the menu is significantly harder than it should be, and the one you can find is already not up to date. It is so simple to make just a Facebook page to have a place where customers can easily access the menu until the actual website is finished.
More than anything, what prompted me to write this was that when I called and asked if there was any specials or anything for the day, the rude, condescending boy that answered made it very clear that I was annoying him even asking. Telling me they print the menu everyday, as usual. How does that help anyone that isn't right there? It shouldn't be a task to give someone your business and it's a shame that trying to get information in order to give them your business is an annoyance.
Such a shame to lash out at everyone who had an issue instead of actually trying to fix the issues like a good business owner. He absolutely needs lessons in taking constructive criticism with grace instead of mouthing off like a petulant teenager. Quite sad considering a good amount of to-go food will likely be locals and staff in the area. I will be sure not to recommend them to any of the hundreds of people we see every day asking where to go and I certainly won't go back.
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