A super rushed environment at Sostanza. It’s not a pleasant feeling at the end of it - Trattoria Sostanza Firenze - Buy Reservations
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Ranked #22 in Firenze's Best Restaurants.
🤮 1/5 - A super rushed environment at Sostanza. It’s not a pleasant feeling at the end of it
By 👻 @Rotary G, 05/20/2022 3:00 am
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I seldom write a review about restaurants. I am more of a reader than a reviewer. But after much thinking I believe it is important for me to share this. My wife and I had dinner at Sostanza tonight. The outstanding menu was the artichokes pie or Tortino di Carciofi. The butter chicken was good but the Fiorentine Steak was just ok. It’s not so much the food but the ‘rushed’ atmosphere that we are feeling. From the get go, ordering, food arriving, wine ordering, plates change, desserts ordering, one will sense a feeling that we are being rushed. Next seating was at 9:30 pm and at 9 the bill showed up and they are telling us that they are preparing for the next seating when no one is waiting. We feel that we are like cattle being herded for a certain gain. They shook our hands at the cashier and our waiter even tried to kiss my wife’s hand, but we feel that it’s all a charade to let us forget the rushed or what I would call the ‘cattle’ experience. At our 7:30 seating it’s all tourists, Americans mostly. This place need to learn that tourists are not insensitive to being eat-fast-pay-get-going. The lack of locals at this place might be an indication that the locals has had enough of this rushed environment and only tourists who visits once in a blue moon gets in. What dawned on me is that other restaurants have a lively atmosphere going well into the night where patrons and owners are both happy. I can sensed that only the owners are happy at this joint. Oh, another think, they only take cash. No credit cards. Don’t understand why that’s the case.
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