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Vanderpump à Paris Las Vegas Tripadvisor Reviews
Latest Reviews On Tripadvisor
38 Reviews
0 Replys |
Stale cigarettes and perfume
A dated hotel that reeks of cigarette smoke masked with perfume. The rooms are adequate but could use a face lift. Expect to spend an hour checking in even if you use the online pre-checkin option. There is a $52 resort fee that gives you internet access (two devices only so not good for families of four), access to a decent pool, and access to a sub par gym. The hotel is like a very tall highway motel with a large Eiffel Tower in front of it.
Be the first to ReplyVery disappointed
This was such a disappointment! First of all, they charged me $50 for an early check-in. When I got to the room, it was filthy. There was debris all over the carpeting as if it hadn’t been vacuumed and when I opened the closets, both of them had food crumbs on the floor. In addition, the refrigerator was also dirty and hadn’t been cleaned. I called housekeeping and left the room so they could clean and when I returned the carpeting had been vacuumed, but the closets still had food in them. There were pictures of nude women in the drawers in the nightstand, I’m glad I wasn’t there with children! After that, I didn’t receive any maid service for two days even though I was out of my room all day on both of those days finally on the third day my towels were replaced, but I didn’t receive any hand towels or washcloths only bath towels. And they didn’t replace the toilet paper roll either so I had to go out in the hall and ask a maid to give me one. There were nicks and scratches in all the furnishings and the wallpaper was peeling off the walls. Overall, the room was very shabby. The casino there also smells of cigarettes smoke while other casinos had pleasant fragrances. The only reason I gave it a two rating was because of the location.
Be the first to ReplyDon’t stay here
Absolutely the worst hotel experience I have ever had, over an hour to check in. The bath had a poop stay and they refused to clean it even after asking several times. Literally a toilet. The hotel manager gave me a soliloquy about how he would fix it and did nothing. I would strongly recommend not staying here. What a dump.
Be the first to ReplyA dump, plain and simple
We stayed four nights, our room was cleaned once despite pleas to the “virtual concierge “ by text every day. The hotel is dated, dark and overpriced. Have stayed at nine or ten hotels on the Strip and this one is either the worst or second worst. Stay somewhere else
Be the first to ReplyFrench chaos
Hotel is nice / up to standard. However, the front desk / reception is a disaster. It took almost a 1 hour queue just to check in (automatic check-in doesn't work). Only three people there (for such a big hotel). Clerks do their best but reception is simply understaffed. Very unpleasant experience.
Be the first to ReplyHorrible Experience
This is the worse hotel experience I've had. Poor customer service and long lines at check in (an hour at least). Calling guest services is a waste of time because you're redirected to stand in line and speak with someone at the front desk. I requested housekeeping at check in and never received it (4 day stay). I called housekeeping services twice and still didn't receive. I was told a housekeeping supervisor would stop by my room- that never happened. Room was outdated, dirty carpet and extremely smoky even though room type was non smoking. I was awakened every morning between 1-3 am due to loud conversations of other guests who were outside in the smoking area. Poor sound barrier. Restaurants are overly priced. Incidental hold on credit card was higher than stated. I'm waiting on the bank to confirm charges dropped. At check out, I had a balance even though bill was paid in full ahead of time. I stayed at Paris Las Vegas because it was the conference hotel. I've stayed at other Vegas hotels and had a better experience. I won't stay at Paris again.
Be the first to ReplyMessy, dated & unhelpful.
Although it’s perfect location wise, that’s truly the only positive thing we experienced. Day 1 our room was messy but after a 13 hour travel we just dealt with it and went to bed. Day 2 we came back to our beds remade but noticed they were the same bedsheets (we only know because accidentally spilled a drink on the sheet and it was still there on the “newly made bed”). The room wasn’t cleaned even though the beds were remade. Day 3 and 4 - room wasn’t cleaned. Day 4 we left at 7am assuming they’d clean the room (we made sure not to leave the sign on the door), only to come back at 4pm to no new towels, bed sheets, and a room that still wasn’t cleaned. We called and politely asked if we could have it cleaned, specifically our beds made due to the spill. They said they would “put us on a list” and be right there. 5 hours later, still nothing so we call again and inquire only for the person to say that they’ve left for the day and there’s nothing that can be done. So 4 days and we had the same bedsheets, towels and could very rarely get an answer from anybody at the hotel. We will never be back to this hotel. We spent more time at other hotels on the strip and would definitely opt to come to those next time. Save yourself the hassle and go elsewhere.
Be the first to ReplyWay too expensive
It’s really fun to come in Vegas, last time we came was on December 2022 and it still really really expensive way too expensive. At the hotel we pay $56.63 for resort fee for what?? The wait at check in /check out is way too long , the pool is still close and for a coffee is $7.99, small bottle of water at the casino if you don’t play is $8.00 and for Canadian it’s 30% more for a the rate exchange.. we should stop travelling for a while so they can try to welcome us with descent price
Be the first to ReplyA Fantastic Vacation!
This is a beautiful hotel in a great location. No line at check-in! We had a choice of staying in the Bordeaux tower or the newly renovated Versailles tower. We opted for the Versailles tower. We had to walk to Horseshoe to get there, but it wasn't a problem for us as we all are walkers.. We checked in early and the room was new and beautiful! We had a view of the Eiffel Tower and pool. We could also see the water show at the Bellagio! Check out was easy at a kiosk located at the door of Horseshoe. I would definitely stay here again!
Be the first to ReplyDon’t do it. Stinky stay.
Casino was fun and very pretty .. hotel.. NO. We had to be transferred from our room with a view of the pool and fountains after one night due to an ongoing sewer smell.. to a room in a different area with no view .. no apologies .. but said there was only a couple upgraded rooms available that we would need to pay an additional 150$ if we wanted a view..?? We had already PAID for a view! Just poor customer service and wasn’t impressed with the rooms’ overall cleanliness/upkeep. Also smelled smoky despite non smoking floor. Don’t recommend staying there..
Be the first to ReplyDon’t waste your money!
Vastly overrated hotel. Had a 4 day stay and did not see housekeeping a single day. Finally called for clean towels and they were delivered. Of course they stepped over the dirty towels to set them on the bathroom vanity. No bathroom amenities ever refilled or replaced. Beds never made. The no exhaust fan working, musty smell and massive calcium buildup all around the shower. Don’t waste your money here, plenty of nicer places to stay
Be the first to ReplyNo frills
I spent $300 a night for a room, and they could not supply a couple three-cent plastic cups in the bathroom? They replaced humans in check-in, so you would think with the cost savings they could supply a plastic cup, but no. This place is the epitome of cutting costs.
Be the first to ReplyRipped off never stay again
Terrible service beginning to end. The hotel was once nice but it is getting extremely run down. The door to our bathroom is all chipped the wall lights next to the beds are all bent and falling off the wall. Highly overpriced. They limit you to 2 devices for “free Wi-Fi” so once you logon you can’t disconnect that device.
Be the first to ReplyDisappointing and Shabby
What a disappointing stay of 3 nights This hotel is shabby and dated and in desperate need of updating and upgrading We stayed in a burgundy level room The carpet was threadbare in the room and in the corridors No room service by housekeeping for 3 nights - reception tried to tell me that was discussed at check in (but it was NEVER DISCUSED), Fohw whole of our stay no bed made, no clean towels, no new amenities, no loo roll - and this was despite repeated polite enquiries and polite (and not unreasonable) requests The use of a ‘bot’ housekeeper is shameful - no one ever gets back to you Clearly there is a disgraceful shortage of housekeeping staff…. Reception/the front desk terminated my polite and reasonable requests when I called What a disappointment this 4 star (😂) hotel was Even in a 3 star hotel in the UK I would have been treated like a guest Paris Hotel you need to shape up big time
Be the first to ReplyIf you can't go to Paris, stay at the Paris!
My husband and I spend four nights at the Paris. The room was clean, non smoking and very quiet. The hotel was easy to navigate, the shower was amazing! The pool was closed, which we were not aware of when booking through Expedia. The food was pricey but very tasty! The staff was helpful and friendly. The only complaint is the slots didn't payout enough!😁 If I return to Vegas I would stay at the Paris again!
Be the first to ReplyVery good experience
Overall this is a very good property and the stay was enjoyable. I had a spacious and apparently renovated room that was well furnished, bright and comfortable. The location at the center of the strip is outstanding. Plenty of shops and restaurants to choose from. They appear to be going more upscale with the addition of Nobu, Vanderpump, and Bedford by Martha Stewart. So why did I give it 4 stars instead of 5? I was there 4 nights. On the 2nd day they did not make up my room. On the 3rd day I came back to the room at 3:00 and the room was not made up AGAIN! I called customer service (which is clearly not on site) and they told me they would call housekeeping for me. About 10 minutes later someone knocked on the door to give me towels. NO, I don't need towels, I need my room cleaned! They said they would have to see if they could find someone to clean the room. FInd someone? Seriously? I had to rant and rave a bit, then they sent someone to clean up the room. They are supposed to be giving daily service. I should not have to fight for it. I would stay again, hopefully they will get their act together in housekeeping.
Be the first to ReplyTotal Cluster &%#*#
The check-in process was the worst I’ve ever experienced at a major hotel or Las Vegas hotel. I’ve been coming to Las Vegas for over 40 years religiously, so I’ve lots of experience. We were in line to check in for about 1 hour & 10 minutes. ALL of the self check in kiosks were NOT working (they were not reading credit card information) - this was based on four (4) different people in line with me sending members of their parties to the various self check in kiosk in the lobby while other members waited in the frustratingly long lines. To add insult to injury when I finally got to check in with one of only four or five of the front desk clerks - she was condescending and displayed ZERO empathy with the fact that I was in line for over one hour. When I pointed out that the self check in kiosks were not working her response to me was, the people using them don’t know what they’re doing … and they would work if they used the same credit card used when making the reservation. She put NO stock in the fact that their computers may be malfunctioning. It was a total cluster. I will never stay at Paris again and will likely never stay at a Caesar’s Las Vegas property again either. HORRIBLE customer service!
Be the first to ReplyBeware!!! Hidden fees!!
This hotel is in a good location but we were charged a resort fee for the pool, internet, and exercise room. They were painting out by the pool so we were not allowed out in the area. The internet did not work most of the time and if you were lucky enough to connect it was extremely weak. So we just turned wi-fi off. Also we got enough exercise walking around Vegas we sure didn’t need to use the exercise room. The fee was $52.10/day per room! The room carpet was wrinkled and probably should be replaced. Look at reviews before booking. It may sound like a decent price but when you get to check in and find out the hidden fees you will wish you checked other options!
Be the first to ReplyParis isn’t great
Much better options on the strip. The shower pressure is a trickle at best, the a/c only cools half the room and the wi-fi is TERRIBLE. For a hotel that has a conference center, that is a huge negative.
Be the first to ReplyStay clear!
Poor ventilation system very smoky cigarette and marijuana Oder all around indoors. Room had a sewer Oder and no hot water, low water pressure. Food was ok at best. Customer service is a 4 star but facility and amenities and comfort is a -2 stars… so 2 stars at best for this property. Will not return.
Be the first to ReplyNeeds a refurb
Worse hotel in strip I have stayed in Vegas at least 10 times this is the worse hotel I have stayed at and that includes downtown . Stay somewhere else is my advice. Staff were so unhelpful ruined our holiday staying there .
Be the first to ReplyGreat stay, great location!
After reading all the reviews, I was ready to switch our reservation but could not find anything at another hotel in the price range that we had reserved. I expected the worse, but hoped for the best. We arrived at 4:05 pm on a Friday. Check in only took 15 minutes. We had a renovated, non smoking 2 queen beds reserved. Our room was clean and well supplied with bath products. Only minor hiccup was a half eaten candy bar left in the fridge and only had 3 bath towels instead of 4. We had maid service everyday and our room was clean when we would arrive back in our room. Location is superb because you are in the center of the strip, right across from the Bellagio. Our room did not have a view of the strip. It was a view out the back, which was fine because we did not pay the extra cost for a view of the strip. Loved that the rooms come with a fridge at no charge and would recommend going to the Target on the strip (near Planet Hollywood) versus CVS. selection of muffins, sandwiches, soft drinks, etc. better and prices more reasonable than CVS Pool was not open during this stay. Casino crowded in the evenings and did not like the selection of slots they had, but no biggie because plenty of other casinos to visit.. Checked out early on Monday am was quick and easy. Probably would stay again because location is great!
Be the first to ReplyAwful! Entire staff was rude.
Worst staff in Vegas. From Check in to the servers, and even the host we spoke with to complain was nasty. Horrible. And the rooms need updating, the furniture is worn and disgusting. Don’t waste your money here!
Be the first to ReplyOVERALL VERY GOOD STAY!!!
THE STAY WAS GREAT BUT TOO MANY PEOPLE! THROOM 2608 WAS VERY GOOD. PLEASE BE ADVISED THAT THE TOILET BOWL WAS VERY LOOSE AND THE SHOWER DOOR DID NOT CLOSE BOTH CAN CAUSE PROBLEMS.THANKS RAFAEL NAZARIO
Be the first to ReplyTerrible room experience
We went for my birthday with my wife and was excited to stay in a one bedroom suite. Our first night was terrible, the living room AC did not work, at least the bedroom one worked, but then the TV in the bedroom did not work, Hence, I don’t think the TV was even in the cabinet, cause the cabinet won’t open. Then we were transferred to another suite, this time the AC was not getting cold, at least it was comfortable to sleep. My wife decided she would soak in the jacuzzi, but the jacuzzi did not work either. We had a wonderful time in the casino and ate good food. The rooms were not a great experience for us, especially when you are celebrating a special occasion. I was better of booking a regular room.
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