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Birmingham's Best Restaurants that are most frequently booked by customers of Varanasi Birmingham
Ranked #15 in Birmingham's Best Restaurants.
🤮 1/5 - Disappointed
By 👻 @Banaris, 02/27/2022 3:00 am
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We went to the restaurant for the first time as this was with friends and family to celebrate a birthday. The deco was nice and the food was average but the level of service was well below the standards expected. The waiter don’t usually liking naming but on this occasion I must was (mush); his attitude and demeanour towards serving customers was downright rude and arrogant. There was no due care and consideration; We asked if they did anything for birthdays and he said sorry the kitchen is closed (couldn’t be bothered) and 2 mins later the table next to us gets a birthday cake, he then realises his mistake and credit due to other waiters (as they had realised the lack of customer service) offers us the same but comes out with just a cheese cake on the plate. The service is very selective. I would definitely not go back. The restaurant needs waiters who are polite; courteous and helpful. The service definetly let’s this place down especially with the price tag.
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