Unattentive, rude and clueless - VenTiki Tiki Lounge and Lanai Ventura - Buy Reservations
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🤢 2/5 - Unattentive, rude and clueless
By 👻 @Joe K, 12/07/2021 3:00 am
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First try, host would not even take our names, nor give us an approximate wait time so see ya. Next try, very few guests, and different host, so we got a table. However, our stay was short lived. Server/host took our drink order, then he, along with all the rest of the staff disappeared into a back room and closed the door. Line of people was now forming right behind me. Place seemed grimy and our table top was sticky, yuk. The large dog sitting next to us with it's owner eating was off putting as well. Finally two staff emerge, but head to the bar area, staring at, ignoring, the line of people. My nephew got up and asked the staff if they were going to work or not. Then our server told us that their hot water had been shut off. Really? Just the hot water? He then said they were closing for the night, but still said nothing to the line of folks standing outside in line, so I turned around and shared the news with them. We did get our drinks, Ventiki Mai Tais, which were meh. Server told us to take our time, but at that point the atmosphere was unsettled, so we left. Before leaving, I used the restroom and low and behold, hot water, lots of hot water. I don't get any of positive reviews of this place.
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