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Miami Beach's Best Hotels that are most frequently booked by customers of W South Beach
Ranked #12 in Miami Beach's Best Hotels.
W South Beach Yelp Reviews
Latest Reviews On Yelp
20 Reviews
0 Replys |
One of my favorite hotels ever! Ann at check in is so
One of my favorite hotels ever! Ann at check in is so pleasant and thorough, she answered all of my questions and got us checked in easily. Tyler, Danny, Juice and Ian at the pool and beach were always ready to help. I'm so glad this stay solidified W South Beach as one of my favorite properties, despite being under Marriott now. The rooms here are so gorgeous with the most amazing view and amenities/grounds are meticulously kept. See you soon, W South Beach.
Be the first to ReplyThe W Hotel Miami Beach is a luxurious oceanfront hotel
The W Hotel Miami Beach is a luxurious oceanfront hotel located in the vibrant South Beach neighborhood of Miami, Florida. Known for its modern design, upscale amenities, and trendy atmosphere, the W Hotel offers a stylish and contemporary experience for guests. The hotel features a range of accommodation options, including rooms and suites with sleek and modern decor, comfortable furnishings, and stunning views of the ocean or city skyline. Guests can enjoy amenities such as plush bedding, high-speed internet access, flat-screen TVs, and minibars. The W Hotel Miami Beach is also home to several dining and entertainment options, including a signature restaurant serving innovative cuisine, a rooftop bar with panoramic views, and a vibrant nightclub with live music and DJs. Additionally, the hotel boasts a spa, fitness center, outdoor pool, and direct access to the beach, providing guests with opportunities for relaxation and recreation. With its prime location on Collins Avenue, the W Hotel is within walking distance of South Beach's renowned shopping, dining, and nightlife destinations, making it a popular choice for travelers looking to experience the best of Miami Beach.
Be the first to ReplyAnna and her team could not have made our stay more
Anna and her team could not have made our stay more enjoyable. Her commitment to her team and the guest experience is unmatched by any other I have experienced at other SOBE hotels. From the moment we got to the pool Anna and her team's attention to details may have gone overlooked by other guests, but not us. Something as small as always coming back to a dry towel is a small gesture that is both thoughtful and allowed me to feel even more relaxed. As the head of HR for a large company I can't help but listen and observe leaders; and Anna is an amazing leader. From the moment her team members arrived she gave them clear and specific instructions to ensure an elevated guest experience. She did so with kindness and assertiveness ensuring that everyone, including the guest, were set up for the best day possible. If Anna would move to Pittsburgh I would offer her a leadership position without hesitation. She possesses skills that I struggle to teach executives. She is someone that I would have my eye on for advancement in the very near future.
Be the first to ReplyBar options great at the W South Beach.
Love that you can get drinks at the pool bar even if you are not staying there. The dining area on the other side of the courtyard has great outdoor space. Love anything South Beach and love anything W Hotels. Check it out if you're in the area.
Be the first to ReplyNothing bad to say about this place.
From the moment I walked in until the day i left, all staff were way above the normal service of any hotel I have visited. Yes, it's a bit pricey...but the service and ambiance was perfect for us. It is just north enough of south beach that is safe, yet still walking distance (just over a mile.). The first night we opted for using the complimentary hotel car and then realized it was walking distance. The bar was poppin with a band and drinks were decent. The breakfast is the only gripe. For the price of the rooms, and the prices on the menu...you'd think the food would be top notch. It wasn't. Overpriced, subpar, and staff did lack here. Chicken sausage was served to one person at my table, but the same sausage at buffet was labeled as pork. I pointed this out but server didn't seem interested. If I visit Miami Beach again, I'll likely try another hotel, but only because there's so many to choose from. But I would recommend in general.
Be the first to ReplyI had a disappointing experience at the W Hotel due to
I had a disappointing experience at the W Hotel due to inaccurate information provided at check-in, leading to billing errors. In addition various mistakes throughout my stay. They just have a standard "we are sorry " reaction. I appreciate the apology, but the goal should be not to make the mistakes in the first place, 10 apologies in 2 days, just look like they got that part. . The lack of attention to detail and mismanagement left me unsatisfied with the overall service.
Be the first to ReplyWe only stay here when we're in South Beach.
With that being said, every time we have stayed there it has consequently gotten worse. This past trip, I vowed would be our last stay there. Upon checking in I greeted the desk attendant, yes I said hello. I asked for a complimentary room upgrade because of my Marriott status and was told, "unfortunately, you've requested a high level room and all of our upgrades are on lower levels so we can't accommodate you today." The right thing would have been to offer me the room regardless. We had booked a cabana before flying in, and plans changed, we no longer needed the cabana. Pool attendees told me I could cancel free of charge since it was early. Front desk was like "nope, they're wrong. Full charge if you don't take the cabana today." Not until I raised hell and spoke to a manager did they remove the charge. We went to the pool, nobody approached us, or offered menus. I had to ask. I watched a young pool employee openly flirting and catering to a group of females the whole time while we sat around looking for someone to give us some menus. At the beach they tried to sell me a day bed, "how about we lower the price?" I explained we wouldn't be there that long and wouldn't need a day bed. I totally understand the hotel isn't as busy around this time and needs to upsell but everything came off so unprofessional. A relaxing two day trip turned sour and stressful because of lack of attentiveness and customer care. I couldn't wait to check out, and go home unfortunately.
Be the first to ReplyRented a chair and umbrella on a beautiful Saturday morning.
Everyone working the beach was so attentive, nice, and consistently checking in. You are greeted with a menu and towels. I had their guacamole dip and a coke. It was such a nice refreshing kick to my experience. Will definitely go back!
Be the first to ReplyIf your planing a stay in South Beach and want great views
If your planing a stay in South Beach and want great views and awesome service then W South Beach is you place. From arrival to departure the staff was amazing. The hotel is beautiful inside and out. Upon arriving we were greeted by Joe the bellman which he assisted us with our luggage and was very knowledge about the area, such as restaurants at the hotel and around the area. He gave us great recommendations. At the front desk we were assisted by Maria who did a great job at checkin us in. Once arriving into the room you have a hallway which to the left is your bathroom and shower and right your closet area. Passing the hallway you'll have your bed and tv. Past the bed your lounging area with a sofa and two single seated sofa seats. Then the best part the patio area over seeing the beach and ocean. Fabulous views. We also experienced the pool area, super chill and mellow. Drinks are amazing and refreshing. Once you head to the beach you have staff assisting and arranging you where you can sit and enjoy the sun and warm water. The housekeeping team also did a fabulous job. We stepped out of the room and by the time we came back our room was serviced. Again if you want to have a great stay in South Beach I highly recommend the W. Great hotel and 5 star service
Be the first to ReplyMel helped me out a lot.
Very excellent service. I'm so elated how i was treat definitely will be back again. One thing is missing is music. Music is calming and relaxing hopefully when i come again you guys will have music. Other than that the service was superb.
Be the first to ReplyAmazing amazing amazing, from the moment we checked in they
Amazing amazing amazing, from the moment we checked in they contacted us asked if we were comfortable if they could do anything for us, so polite and hospitable. I highly recommend The W hotel in Miami Beach
Be the first to ReplyOne of the best hotels in the heart of South Beach.
Close to the beach, bars, restaurants, library, stores and shops. Beautiful lobby and nice restaurants like Mr. Chow and The RWSB (The Restaurant at W South Beach).
Be the first to ReplyI brought my husband for his big birthday (1/2023)I paid
I brought my husband for his big birthday (1/2023)I paid for an upgrade. Very expensive. We were located, lower penthouse. Room appeared lovey.. then everything in the room went wrong. We had workman walking in and out of our suite. I went to the front desk to complain. I wanted compensation for all the aggravation this hotel was giving us. Oh great, they gave us a discount; removed upgrade cost and a credit. But did they follow through? They charged us for 4 bottles of water we never used ($10. A bottle). I had to go to the front desk and speak to a mgr 4-5 times. They kept changing the agreement for credit we agreed upon. They never fulfilled their commitment. It ruined my vacation. This organization is not an honestCompany. I'm sure many ppl just pay there bill without checking! We are home now. I'm still trying trying to get my bill straight. They make you work very hard to get what you are entitled to. Don't recommend W South Beach!!
Be the first to ReplyThis is is the worst run hotel I've experienced in a
This is is the worst run hotel I've experienced in a longggg time. In addition to a horrible stay, the General Manager refused to speak to me and sent a low level manager with zero skills. We will never stay at another W property again.
Be the first to ReplyI am a Marriott Bonvoy Ambassador level for 12 years, with
I am a Marriott Bonvoy Ambassador level for 12 years, with 150 night with Marriott this year alone.I have never had a worst experience with a hotel in my life. I booked a stay and had to cancel a few weeks prior. My reservation clearly stated 7 days full refund cancellation. Yet the Hotel charged me $12k for a full stay. After providing them with a copy of reservation they posted a 50% refund claiming they will not return the balance. Hotel people have been extremely rude in communication and I have NEVER seen this kind of incompetence. Had to file a claim with Amex after 3 weeks of complete runaround.THERE ARE SO MANY BETTER OPTIONS WITH AMAZING SERVICE LIKE 1 Hotel or Setai just a block away. Will never stay at W again.READ CONSISTENT 1 star reviews from multiple people. It's a disaster Hotel.Thx
Be the first to ReplyBeautiful, clean room.
Check in was slow. Mobile key only worked once. Key card kept needing to be swapped out. Bar food just okay but amenities were good. Birthday gift was really nice. (Video of room isn't uploading, unfortunately.)
Be the first to ReplySpa is amazing at the W! Splurge & book a massage & enjoy
Spa is amazing at the W! Splurge & book a massage & enjoy the spa if you can. We stayed for 3 days. The food by the pool isn't anything to write about but it is nice having pool restaurant service. Drinks are better than the food ! There is construction going on by the pool right now and it is loudddd. If we would've known that prob would've stayed elsewhere. Showers in the rooms are a bit underwhelming & the room we had the toilet was not separate. Idk if other rooms are different but when staying as a couple I know I definitely appreciate a separate toilet area haha the bathroom was a sliding door & could hear everything anytime anyone went in there. The room service was great & everything was super clean which is most important. We loved sitting on the balcony & enjoying the view.
Be the first to ReplyHad such an amazing as always but I was very inclined to do
Had such an amazing as always but I was very inclined to do a review as I was recovering from surgery and the staff had made things very comfortable and easy for me and my sister. Customer service is amazing and I always feel comfortable. Very clean and very accommodating
Be the first to ReplyThis hotel is located in the best location.
Huge hotel lovely staff friendly door men. Has shops in the hotel if you forget something you can get a bathing suit slippers or jewelry and little dresses. But FYI not for over a size 6. The beach is right there which is excellent they have a pool with a DJ cool vibes. You are walking distance to other restaurants which is great. This way if you get tired of that food you can walk down the block and pick where else you want to eat.
Be the first to ReplyIn love with this place.
The service was great and staff was available to help at all times. Great views.
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