My partner and I stayed at the Waldorf Astoria for four - Waldorf Astoria Las Vegas - Trade Reservations
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😒 3/5 - My partner and I stayed at the Waldorf Astoria for four
By 👻 @Jason G., 04/11/2024 3:00 am
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My partner and I stayed at the Waldorf Astoria for four nights what visiting Las Vegas. Overall, the room with modern and clean, but the construction of the lobby did not make the salary premium experience. There is ongoing construction for the lobby as of September 2023, which certainly changes the experience not for the better. There was still insulation visible, so it will be that way for quite some time. So as of now, you enter through the side entrance in the courtyard, which is basically by the event rooms on the third floor. The hotel is organized where the 23rd floor is the top floor and that's where the check in is. So outside of check-in, there is never any interaction with anyone that works at this hotel, except for the bellman near the side of trees. Always having to walk through the convention area to get to the elevators for your room is not a very premium experience. I assume once the lobby is finished that there will be a check in or greeting area, but until that happens, this is not a five star hotel. We got a nice base room on the 11th floor, which overlooked the Strip. There was a very nice working desk and lounge area in the king rooms. One issue that we constantly had was that our shades and drapes were all controlled with a touchscreen and none of the three touchscreens worked. We had maintenance to our room a few times, and even they struggled and had to reset the entire room. No communication from Management that basically the room was inoperable for parts of our stay. The pool area is quite nice and there are two different pools located near each other. During the day, there is a lot of shade at the pools on account of the building, which blocks the sun, which is a bonus. The pool is probably the best aspect to this property. Overall, we opted to stay at a hotel instead of a hotel/casino because we figured that the hotel alone would have to focus on hotel amenities and service as opposed to taking care of casino players. Unfortunately, the Waldorf Astoria, Las Vegas did not provide the service that you would get at Venetian or Bellagio, to say nothing if you were comped or had loyalty at the MGM or Caesars properties.
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