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Wolfgang Puck at Hotel Bel-Air Los Angeles Reviews from The Last Year
My husband and I dine on a weekly basis in many upscale
My husband and I dine on a weekly basis in many upscale restaurants in Los Angeles and never had such a poor experience. We made a reservation agreeing to a $600 set menu and noted that we don't eat shell fish. In my worse dreams I never imagined to be served the same first and second course with out a substitute for the main part of the dish. Even our waiter was shocked. Basically we were served six tiny pieces of asparagus for the first course and raw pickled onions for the second. We were both shocked. As for main course we were told we cant have the fish because of the shell fish included couldn't be changed. I am not sure why did your restaurant even accept our reservation. It would have been so much better had we were told that you can't accommodate the shellfish restriction. We would have gladly booked a different experience. Please understand we aren't looking for a refund. I am looking for an understanding why the Hotel Bel Air chose to ruin our Valentines.
*** It seems like this spot gets a bad rap.
*** Its current below 4-star rating is absurd imo. Guests are affable, friendly, some celebrities. Staff is genteel, attentive and quite pleasant. Ambiance is bright, airy & quite comfortable. So as far as service goes definitely ... 5-stars Smoked salmon benedict on point ... 5-stars Blueberry pancakes were superb ... 5-stars Espresso and french press coffee ... 4-stars I fail to see why many yelpers hating on this. It would seem that it is mostly due to prices? Sure, it is pricey here... hello, this is in Bel Air. The typical breakfast entree costs ~$40 here. If that's not to your liking then just do not go. *** Otherwise it's a great spot for brunch. ***
5 stars for the ambiance hence why we chose this place to
5 stars for the ambiance hence why we chose this place to discuss luxury realestate however very average below with the mussels we ordered. 3.5 for the service. 2 for the food which was a disappointment. The bread was $18 and fresh The Diet Coke was $9 a bottle so my expectations were a bit high not to mention the $20 parking fee with a validation. Very high ticketed lunch meeting. Our salad had more flavor than the main dish and the presentation was beautiful. Much to my disappointment the mussels were in a very bland sauce. I could smell the aroma of the saffron but I wasn't getting any flavor from the sauce. Very watered down. They didn't have spoons and took away my fork much too soon without giving me new utensils from taking away the salad. I am sorry but I was disappointed and expected a lot more since I was entertaining a client.
Egregiously overpriced for what you get
Two of us each ordered the Turbot. For a $70 main course, this small, overcooked/dry and oversalted piece white fish with a small swirl of sauce was so very disappointing. There are multiple excellent restaurants in Los Angeels- but Hotel Bel Air is not one of them.
Today, my family and I dined at the restaurant at Hotel
Today, my family and I dined at the restaurant at Hotel Bel-Air for the first time. Let's begin with the customer service. Our first impression was positive as we were warmly greeted upon arrival and given the option of sitting inside or outside, which we appreciated. While the food was good, it didn't quite reach the level of spectacular. I ordered the black truffle pasta, which I found to be a bit too buttery and in need of more flavor. On the other hand, the cucumber drink with tequila was absolutely amazing and I can understand why it's a specialty of the house. We requested the lobster pasta to be made with shrimp instead, but unfortunately, it was lacking in shrimp. However, none of these issues were as bothersome as the valet attendants informing my husband about a minimum tip. They explicitly told him that a $20 tip was the minimum. Although spending $800 on dinner means that $20 wouldn't make a significant difference, it's the principle of the matter. I would prefer if they simply charged $20 for valet and allowed us to tip as we see fit, rather than dictating the minimum amount. Would I recommend this place? Well, if you happen to be passing by and want to grab a meal, then sure. However, overall, it's nothing particularly special.
My wife and I couldn't make it back to Los Angeles this
My wife and I couldn't make it back to Los Angeles this year for the Holidays since we live in Europe and we decided to gift her sisters and Mom afternoon tea at The Restaurant. I've had dinners here with friends and for meetings in the past and have always had a great experience. My experience arranging tea for my wife's family was very smooth and the team at The Restaurant was extremely accommodating given some last minute changes. My wife's family said tea service was excellent, champagne list was good and overall they enjoyed some relaxing holiday time together in a very nice setting. I would strongly recommend The Restaurant for tea service or dinner and thanks again for their team for helping to accommodate everything!
We took our family to the Hotel Bel Air restaurant for what
We took our family to the Hotel Bel Air restaurant for what was supposed to be our Holiday Brunch last Sunday afternoon. Expensive? Very! However, there were so many people with their dogs in tow, it was as if we were attending the American Kennel Dog Show! Even more disgusting, some of the many dogs were allowed to sit at the table next to us and eat off a plate while the alleged owner stupidly looked around for privileged praise. Worse, and as we were leaving, some of the dogs were defecating on the grass adjacent to the swan pond! Owner's looked at us as if to say "what are you staring at!" After we got home, my wife found our daughter's legs were ravaged with flee bites! Never again!
Birthday and anniversary
We booked for our anniversary and my husband’s birthday what can i say it was amazing the service is exceptional and food gorgeous after we finished our meal we moved to their bar and cocktails were very good.
I visited the Bel Air Hotel for my birthday on Saturday,
I visited the Bel Air Hotel for my birthday on Saturday, and I must say that our server, Juan, was exceptional. He went above and beyond to make our experience wonderful. Providing fantastic menu recommendations, he was incredibly hospitable. Our orders included Huevos Rancheros, a pastry basket, and French press coffee, all of which were delightful. Juan surprised us with a dessert, crème brûlée. It's a must have from their dessert menu! I have to say the seasonal spice muffin from the pastry basket was my favorite. If you're seeking fine dining and an incredible ambiance, I highly recommend the Bel Air Hotel. I'll surely return. Thank you, Juan, for your outstanding service!
It’s fine.
We wanted the Restaurant at Hotel Bel-Air to be something other than a nice hotel restaurant in a fancy hotel, but at the end of the day that is all it really is. The food was all good and presented well but $15-$20 per item overpriced which is hard to justify when the food isn’t incredibly special. Service was good but not the memorable service you expect at these price points. The ambience was great however and it was fun to walk around the resort afterwards. Do I feel like I need to rush back? No. Was it fine for what it was? Yes.
We wanted the Restaurant at Hotel Bel-Air to be something
We wanted the Restaurant at Hotel Bel-Air to be something other than a nice hotel restaurant in a fancy hotel, but at the end of the day that is all it really is. The food was all good and presented well but $15-$20 per item overpriced which is hard to justify when the food isn't incredibly special. Service was good but not the memorable service you expect at these price points. The ambience was great however and it was fun to walk around the resort afterwards. Do I feel like I need to rush back? No. Was it fine for what it was? Yes.
Great Experience
This is a cozy and elegant restaurant, with a minimalist decor. The service was impeccable, attentive, and professional, without being intrusive or pretentious. The sommelier was very knowledgeable and helped us understand the wine pairings. The whole experience was a treat that I will never forget. Restaurant is not cheap, but it is worth every penny for the quality and exclusivity of the food and service. It is a place to celebrate a special occasion, or to treat yourself to a once-in-a-lifetime meal. This is one of the best restaurants in the area, and I would highly recommend it to anyone who loves fine dining.
Don't go.
My girlfriend and I went for breakfast and the place was half full. After 10 mins I asked a bus boy to send a waiter. Waiter arrived and took our order and we never saw him again. My Bloody Mary took 30 mins to arrive, the fruit plate that I ordered never showed up. Then the manager appeared and apologized for the bad service. But the service didn't improve. They didn't clear dirty dishes and nobody came around to ask how the food was or if I wanted anything else. This place used to be special, but now it's dysfunctional and lazy. What a shame.
Im not going to lie the food was good - presentation was
Im not going to lie the food was good - presentation was there. the restaurant was very nice. i went with a family of 10 , we ordered bread and butter and we hadn't finished the bread and the waiters took the bread away (one of 3) they took away - we let them know "we werent finished with that bread - there was 4 breads still there" she went to the back returned with two baskets of bread, "oh im so sorry they took it to the back and placed it there) one with 3 breads not touched (but not bread we received it was a different shape and doe - the other basket filled with bread that was bitten and ripped up and put back into the basket) we were shocked! as a high class restaurant with the prices you put you're bringing me someone else's bitten up bread!? after speaking to them they returned with new bread which was nice but not the greatest feeling since we were about to eat someone else's eaten up bread we let them know it was so unprofessional. we ordered coffee and my cousin order hot latte but asked for scorching hot coffee they brought her semi warm coffee, she returned it asked for hotter , returned with warm coffee she said i asked for very very very hot coffee , he then says i tried this is the most i can do , she then said take it back i don't want it then, excuse me? you cant make a hot coffee hot??? we got the coffee back scorching hot , so after the third time they managed to do it. all and all - with a big check and good amount of tips we didn't leave so happy. please make sure your customers leave happy. :)
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
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Click on "Take off the Market Option" in your portfolio
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Money in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
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Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answerWrong resy
I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
Give the best answerSold reservation
What do I do with the reservation after I sell it? Do I need to notify the restaurant?
Give the best answerPaid $75 for name change that didn’t happen and cannot get anyone to reply
I paid $75 for a name change for a reservation. I bought last week that name change did not happen when I got to the restaurant they did not have my name. Luckily they took me anyway because I had the name on the reservation. AppointmentTrader owes me $75 and I can’t get anyone to reply, how do I claim my $75
Give the best answerPostpaid?
One of the reservations I put up for sale is notated “postpaid” whereas none of my others make any mention. What gives??
Give the best answerMaking first reservation listing
I have secured a reservation with my resy app so I need to create an alias first or how does info get changed to person buying reservation
Give the best answerNew & have q’s
I’m new too. I’m trying the Trial and Error approach. I look at the top trending restaurants and make a few reservations then see what sells.
9:30pm Lilia Reservation Indoors on Friday 5/3 - What do you have that you'd be willing to trade for?
Would trade for a Carbone or 4 Charles
Give the best answerAside from higher rated listings, what do importance points provide?
The info blurb on importance points say that you get your listing pushed to the top if you have more importance points “and many other things” but what are these other things? Should I be trying to get these points?
Give the best answerFirst Time Bidder in Chicago
Can someone tell me if I did this correctly? I’ve searched the app and website and can’t really find any answers so I opted for a mildly popular (not the most) restaurant to start with and bid at the suggested price. Is it just a waiting game at this point??
Give the best answerHow do you call from fake numbers?
How do you call places with a fake number? Does google voice work?
Give the best answerIs there a method for getting approved sales listings for phone call based reservations?
Or does everything effectively have to be done online?
Give the best answer