Appointment Trader
Search 
Sign In
Developers 
How It Works
Get into Zuma London! ๐ฅ
Chat
Buyer Protection
Option to Cancel
Alias Check-In
Upload Your Reservation Now
68 users watching
Zuma London Reviews
A joyful dinner
It is a very nice restaurant with excellent Japanese food. The waiter was very knowledgeable. The dishes were cooked and made to perfection. The flavors were new, vibrantly combined. The tiger prawn was delicious.
Glamour and instaworthy food
This Japanese restaurant still serving fabulous food after all these years. Beautiful food is served with panache. Atmosphere is relaxed but glamorous. Lots of people wanting to be seen but family groups also made welcome. Only sad note - the &qu
Excellent place for a nice lunch surrounded by nice people
I was back to london after more than one year and as usual i went to Zuma for a lunch. Everything was absolutely perfect from start to finish. The sashimi are exceptional and the makis excellent. The sake list is extremely interesting and you can fin
Not a food review but a bad taste left in the mouth
Strangest experience over tips. Service was included in the bill but when it came to pay by card the waiter presented the machine with an option to pay a further tip using the pre-programmed options of 10%,15% etc. I said the service is already in
Sea bass!
Outstanding food the sea bass was delicious, scratch that it was THE best sea bass I have ever had ! We went for a couples meal and it did not dissapoint.
Knock out dinning experience
Absolutely first class experience from start to finish, to add anything else would just be rambling, well done guys we will definitely return
Complaint Regarding Unprofessional Conduct โ Zuma London (26/07/2025)
Unprofessional treatment from the hostess and manager at Zuma London on 26/07/2025 at 9:00 PM. Very disappointing and unexpected.
I agree with so many of the comments here - Terrible
I agree with so many of the comments here - Terrible service, rude and unhelpful staff. I got food poisoning after eating ยฃ83 lobster. Awful experience. Never again
Awful experience - rude and unhelpful staff. Overpriced cuisine. Avoid
I agree with so many of the comments here - Terrible service, rude and unhelpful staff. I got food poisoning after eating ยฃ83 lobster. Awful experience. Never again
Still a go to
Returned once again to the original Zuma, and itโs easy to see why it remains a staple on Londonโs high-end dining scene. As always, the place was buzzing with energyโbusy, lively, and full of atmosphere. The menu offers a fantastic selection,
The jewel of Japanese cuisine in Knightsbridge
This restaurant us delightful and so stylish . The staff are welcoming and helpful . The bar tender was so polite and professional . The food is out of this world. They have a great selection of yummy Japanese dishes and sake menu . Wine list is good
Not Great this Time Out
I have been here before and i always enjoy the food and the service. This time was different however. We booked to celebrate my birthday party but they did not have our booking so we could not get a table as they had a 2 hour wait. We left and went e
Omg the food is amazing the atmosphere is beautiful and
Omg the food is amazing the atmosphere is beautiful and everyone is so kind. One of my favorite places!
Amazing food and amazing service so glad we found this gem.
Also if you want an amazing experience and service ask for Aitor when making a reservation!
DO NOT WASTE YOUR MONEY AT ZUMA.
I treated myself and my partner to the tasting menu and got horribly, violently ill with food poisoning almost immediately. This was not a cheap meal, and we were not able to enjoy it. We took what we could away with us, but didn't end up eati
Fantastic restaurant.
Alex was my bartender and offered next level service. Amazing drinks and food. He made the experience fantastic for me and will absolutely visit again!
Zuma is really good.
I got this. I got the tuna roll and it was so good. The rice is good quality and so is the fish. You could tell the fish lived a good life. The service is also really good and had good ambience.
Vibes are nice.
Dark. Service is expecting service from you, ie. go hungry and order a lot; then tip
We had a fantastic dinner here last night.
Great ambience and service. Zuma never disappoints
This is a beautiful restaurant perfect for dinner, an
This is a beautiful restaurant perfect for dinner, an anniversary or birthday. We ordered the gyu no kushiyaki (beef skewers), piri kara hamachi (spicy yellowtail), piri kara maguro (spicy tuna) and california maki rolls. The rolls come with 6 pieces
Best restaurant!
All was excellent... we had all their signature dishes, and all were amazingly delicious, as expected from Zuma. The ambiance is great, the food excellent and the service unparalleled..
Starting to be a rip off joint
Great meal, lovely evening then you presented with the bill. High service charge which you expect. However waiter who we have had little interaction with demands a 20% tip on top of the service charge. That's another ยฃ100 on the bill. When you refu
Amazing
We went to celebrate our anniversary as a family and we were very happy with the food and service Food is delicious Service is always very nice
'Fun Evening'
Happening place, popular with Indians, nice for a light evening with drinks etc quite good food and then we hung around the bar after dinner worth a visit
Waiters were very sad!
I was overall happy with our experience. There are many things that could be picked upon when youโre paying these kind of prices though. Starting with the waiters that even though very professional and attentive did not smile once in the two hours
Nice food and service, but don't reserve the counter
The food was nice, cocktails were very good. I do not recommend reserving counter seats - the fire from the robata is burning your face and filling your hair with smoke.. Service was friendly and they did help us and moved us to the bar which we real
Fancy Zuma Lunch
Walked in without a reservation after shopping @ Harrodโs. It was busy during lunch hour but managed to get seats at the chefโs table. The salmon sashimi and prawn & black cod Gyoza were delicious. I wanted to taste the sparkling sake but the
Amazing food, great environment and excellent service
Zuma was an excellent choice for an upscale lunch when I visited London on one of my trips. Amazing food and excellent service. I had not made a reservation but they fitted me anyway and gave me the best time. Their food is divine and I loved the dis
Wonderful lunch with the family.
It was after several months that we went back to Zuma. The menu had slightly changed. We had most of the vegetarian foods, chickenand seafood. I thoroughly enjoyed it. The salad served on the side of the soft-shell crab, was my favourite. The baby ch
Good food, rushed service
ZUMA is a well known Knightsbridge Asian restaurant which everyone should visit at least once. Thatโs why it is always very crowded, you always have to book it in advance etc. My observations are that the food is definitely very good and creative t
Cool place.
Wonderfull food and really cool urban atmosphere. Note it's pricey, mosty of the dishes are just small diches so one will not do it as a main course.
Thanks for the memory
Fantastic dining. Food, variety, wine and service were wonderful. Presentation of food was excellent. Zuma team really welcoming and helpful.
Admittedly โrich person problems,โ but there shouldnโt be glitches
This is generally speaking a great place with great servers. Very few can afford a place like this and itโs a special treat to go unless you are unfathomably rich. I hate to be rude, when we had a great evening and we are blessed with having the f
HORRIBLE SERVICE, HORRIBLE FOOD!!!!! Don't waste your time and money!!!!!!
Yesterday we were in this restaurant! It was our wedding anniversary and we made a reservation in advance, but we were seated in an uncomfortable place between all the guests. When I placed my order, I asked to replace the avocado with cucumber in th
So chic...!
Nice place having 3 different kind of open kitchen... the food mainly fish based was delicious and fresh. The service was perfect and the drinks good too. The atmosphere so nice too. We paid around 120 eur per person. I recommend
Fantastic food and service
Amazing food and service as per usual, fantastic atmosphere always buzzing!! Great vibe. Every time Iโm in London I try and visit.
Pleasant business lunch
I attended a business lunch here yesterday and thoroughly enjoyed it. Elegant and stylish, the restaurant is very well laid out, the staff were attentive and the food and drink were superb. if you are dining in Knightsbridge then I highly recommend
Absolutely one of the finest meals we have had! We travel
Absolutely one of the finest meals we have had! We travel around the world! Top 3 fine restaurant!!! Highly recommend spicy tuna roll, yellow tail hamachi and miso cod! The kitchen is a high performing machine and professional wonderful wait staff!
Excellent service
It was an amazing place and the food was very delicious. The staff that served us were incredibly friendly and attentive, specially one of the guy, with curly blond hair, brownskin, was 5 stars for us. Will definitely come back.
Excellent Japanese Fusion !
We had such a nice lunch in this Knightsbridge restaurant ! The menu is detailed and plates we took were amazing - we ate at the counter and such a nice experience ! Fish, maki, lamb, crab, tempuras everything was tasty and yummy ! The service is ded
Zuma, once but definitely not twice !
We have visited Zuma on Wednesday 22nd of Feb in the evening . Although it started well and the food was good, we are overall very dissatisfied by the entire experience. Sitting at a table in the middle of the restaurant next to the 'waiter's desk'
UNBELIEVABLE!!!!
On a foodie holiday and decided to try Japanese for a change. I cannot describe how incredible the food was here! Absolutely stunning. The lobster was amazing, jumbo prawn - lost for words and the iberico pork was just the best. Definitely, without a
Super fast and friendly service
We ordered the tasting menu which was a lot of food and good value for money. Excellent food in a young and busy atmosphere. Every dish came super fast and the large staff were very friendly. Quite an experience, and a night to remember.
Very cozy place
It used to be my favourite place when I used go to London but I have been recently and I donโt think is good like it used to beโฆspecially the food because service and drinks are okay.For sure the best place in Knightsbridge and I would recommende
This place was nice.
The music was quite loud so I definitely do not recommend to go on a date unless you're looking for a distraction. Our waitress is very attentive which was appreciated. The miso soup was delicious but it was served at the end of the meal. The edamame
Came here after a recommendation from our hotels Concierge
Came here after a recommendation from our hotels Concierge to continue celebrating our honeymoon eurotrip.Advertised to us as higher quality Asian fare and nothing else, we were open to give it a shot.Entering into the place with lower lighting, loud
Food was superb! Has the hamachi, tempura, steak! Sake so
Food was superb! Has the hamachi, tempura, steak! Sake so good! Amazing decor! Perfect for a get together with friends !
Connect with users posting reservations for Zuma London
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with Zuma London. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Zuma London at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Zuma London page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* FluffyStar64, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* FluffyStar64 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to FluffyStar64 for any questions Peter may have as FluffyStar64 user fills the bid.
3.) Finding the Reservation
* FluffyStar64 now uses their connections at Zuma London to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If FluffyStar64 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, FluffyStar64 receives the $200 reward which is credited to FluffyStar64's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Zuma London!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
