Such poor service - Alemagou Beach Bar Restaurant Mikonos - Buy Reservations
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🤢 2/5 - Such poor service
By 👻 @Catherine E, 09/08/2023 3:00 am
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Myself and my boyfriend were really looking forward to this place. Unfortunately we received really poor service and would never come back. First of all we attended the beach and were told there were no sunbeds left with parasols, even though we booked one month in advance. We were given one of the last drabs of shadeless sunbeds right at the back. We had lunch booked for 2.30pm but we're not called when our table was ready so we made our own way into the restaurant/bar area. There's no shelter from the wind in this place so sat in the lounge part. Sofas are hard but tolerable to sit on. We sat and waited for someone to attend the table with menus, after 25 minutes of being seated, around 6 waiting staff frequently passing by we had to get up and ask for menus ourself. We then waited another 30 minutes for someone to come to take our order. Tables at either side of us were seated and accommodated well but we were ignored. Again I had to get up and ask for our order to be taken. It had been 1 hour since we were seated and we were only just ordering. Baring in mind the restaurant wasn't busy (planty of free tables) and lots of waiting staff. We then waited at least 30 minutes for food to arrive. Again, tables at either side gave their orders after us but received all their food first. We ordered bread and olives to start, sea bream & orzo & chicken skewer. The olives and bread arrived 10 minutes after starting our main meals rather than as a starter which was strange and not something you would expect. I will say the food was really good. The chicken was so flavourful and the fish was fresh, but there wasn't enough of it in the orzo dish to really call it a fish dish. We waved the waiter 4 times (they saw us but didn't come over) before having to raise our voices to catch them to get the bill. No one then came over to ask how we wished to pay so 20 minutes more of waiting I had to get up and walk to the counter to pay the bill. We were also charged for a full bottle of water, and had half a glass each. Not once we're we topped up with water of left the bottle to have it ourselves. Overall we're really disappointed in the service and feel like it was such a waste of money and time. We would have gone to another beach club if we knew it would be this bad. If I could have not paid them, then I would have. You don't expect to go somewhere like this and get such rubbish service and rude, inattentive staff. We would be happy to be contacted by management to discuss our experience.
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