It breaks my heart to write this review but this restaurant - Doppio Zero Mountain View - Buy Reservations
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🤮 1/5 - It breaks my heart to write this review but this restaurant
By 👻 @Karina M., 03/20/2023 3:00 am
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It breaks my heart to write this review but this restaurant single handedly tanked our engagement dinner. Doppio zero had been my favorite restaurant on Castro St. I've been there several times with friends, and coworkers, and always had a decent meal. This was not the time. My fiance planned a surprise proposal with a reservation ad Doppio Zero because he knows how much I liked it. He specified in the reservation that we were recently engaged and celebrating it. We literally got there within about 30 mins of our engagement. Not only did we not get any acknowledgment, they said they didn't even know if they had a table for us. WHAT? we have a reservation! My fiance let them know we had a reservation and specified a celebration. They finally seated us and our server was brusque and short with us all night. Our food came out consistently cold and they were taking plates away before we could even finish. To say we were disappointed is an understatement. Neither of us are from the Bay area so we didn't have a big group to celebrate with in person since we're pretty new here. So to have such a horrible first outing when celebrating something so happy was upsetting to us both. My fiance knew how sad I was by how the evening went, so he made a reservation the following night at Cucina Venti in Mountain View and literally wrote the exact same thing in the reservation. When we arrived they had roses, a placard, and gave us a complimentary dessert. It's not even that we expected to get free things, just to be treated like wanted patrons at the restaurant on what was one of the happiest moments for us.
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