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Jacuzzi London Reviews
Food quality not great
Food was not great.. Pizza was soggy and extremely thin for the price you’re paying. Was supposed to have the table for another 25+ minutes but got asked to leave while getting pictures and still had food on the table because they had to get more p
Service and food & draught beer perfect. No hesitation in recommending. If you’re on your own sit at the kitchen bar!
Please see above. Not cheap but you’re eating in Kensington. Sat at the kitchen bar - very my calm and organised. Well worth sitting there if you are on your own.
Has yet to live up to its hype
‘It’ place to eat and be seen. Beautiful interior, very friendly staff. Good menu with diverse options. Burrata with pistachios was lovely, Pizzas were wonderful, saltimbocca came in a saucepan with nothing else - rather average. All accompanied
This is a no
Marginal at best. Okay food, lousy service and a restaurant that needs to get over itself. I hate to leave negative reviews but in London, there are lots of Italian options. Choose one of them.
Disappointing - mediocre food and service
We were looking forward to trying out Jacuzzi for some time. Unfortunately, our experience was mediocre at best. I had booked a table as soon as the reservations were open for our date. At first they sat us upstairs. The tables were so close toget
Worst meal we had in our 9 days in London
The appetizer was fine- like a crab arancini. Then things went downhill. My husband ordered pizza, I think the menu said neopolitan, but it was not. It was basically a soggy mess. Fortunately, the waiter took it off the bill. I had the eggplant but i
Birthday meal
Sept 23rd daughter’s birthday meal. We texted the restaurant a few days before to let them know re birthday and on arrival, the receptionist discreetly confirmed this. Ambiance, interior and style very fashionable. ALL staff were professional and
Not the place to eat anymore
Terrible service: carpaccio was taken wrong twice, focaccia charged though we were told was complimentary because was brought after main meals . wrong coffee, hidden Amex fee.
Fun experience
Fun restaurant to eat Italian food in lovely instagram surroundings good service and memorable experience. Birthday celebration!
Jacuzzi bad experience
My husband and I had the creamy pasta dish for two. Was tasty but as soon as we left my husband felt really unwell and had to rush to the toilet and when I got home felt really uncomfortable. I threw up twice. That's was a waste of money. Won�
Celebration
They made the effort to commemorate my birthday, very appreciative. Service, welcome, interactions and vibes were exceptional. Food wise, we started with the potato croquettes with crab. Followed by fresh pasta norma and the monkfish for the mains
Jacuzzi good vibes
Ilias the best !!! What a vibe Restaurant super good raviolis I recommend Wine and cocktails also top A must in kensington
Perfect
Fantastic!!! The waiter with a moustache was adorable ,what a service ,vibe of this man !!! Made our birthday unforgettable! The best !!!
A lovely place to eat
Had a great time the staff are very nice really good food and a lovely pudding I highly recommend you should eat there a lovey selection of Cornish steak and lobster
The best pasta I’ve had in a long time
Elios was our waiter and was lovely, really accommodating. Had the best pasta and pizza. Would highly recommend, Gnocci was stunning
Amazing meal
Had such a lovely time in Jacuzzi. The food was amazing and the service was even better. Our waiter Jesus was so kind and attentive and made our meal extra special. All the other staff were amazing too.
Mediocre food & service.
The food was very mediocre & the service was slow! Expensive for the standard of food served. I don’t mind paying for good quality food & service, this was neither of those! When we said we wouldn’t leave the full service charge (we did l
Just ok
The food was just ok, the service was slow and inattentive. The restaurant is worth it for the ambience, which is very beautiful
Great atmosphere with good food
Didn’t expect to like it this much after the reviews I’ve read but it was a very nice day out with the boys food was good, waiter recommended good dishes and was really nice. Would go again🙏🏼
Fantastic Meal
Fantastic meal here. Lovely ambience. Very attentive service. Really couldn’t recommend this place enough, beyond our expectations. The SPAGHETTI AL TARTUFO is a must have (but very rich). I would also recommend the tiramisu. Delizioso.
The place to be seen
Service was very slow and waiters and waitresses not very friendly, food was ok but choices limited and veal was the main thing on the menu. Interior is fantastic and is probably the main reason it is very popular.
The pizza dough absolutely needs to be improved 🍕
On Saturday 20 April I had dinner at this Italian restaurant with my niece. Very friendly staff (some waiters are Italian) and beautiful location. Too bad about the pizza dough which was difficult to chew, it looked like chewing gum.... The tiramisu
Worst Italian food in London!
Where do I start? Went last night after a much awaited period. So difficult to get a table, so naturally we were really excited, and had high expectations! Pros: beautiful decor. It stops there! Cons: absolutely awful food. We ordered drinks and th
Extremely rude staff that swear at you. AVOID
We came to Jacuzzi for my birthday in January. We were so excited and looking forward to a special meal. We first walked in and were greeted (not warmly) by the front of house staff. She checked our names, told us bluntly that they needed the table
Underwhelming and expensive
Highly anticipated lunch out booked for my daughters 18th, so it needed to be special. On arrival our table wasn’t ready, we didn’t mind much we waited patiently at the bottom of the stairs admiring the decor while people arriving after us were
Appalling Experience
I must admit that this is my first time ever writing up a review, but this experience was so appalling that it's with a heavy heart that I share my experience. Despite high hopes for a memorable Valentine's Day celebration, the evening was ruined by
Great experience
Warm service and great atmosphere, surprising and pleasant decor, excellent and generous cuisine, I highly recommend 👍
Better management is necessary better attitude can help as well I don’t want free food I want a nice experience.
Late. Nonchalant and sadly careless Food is ok but the bar and servers are a bit spaced out. . Would not visit this restaurants again.
Disappointed and embarrassed.
Had a nice meal, nothing special but still enjoyable, nice environment. However when we requested the bill with the 13.5% service charge removed we received the cold shoulder from our servicer and where asked why… While waiting for the bill we bega
Style over substance
Looks cool but food is poor. Ordered saltimbocca - served stone cold! Sent it back only for the second effort to be cold as well. They clearly prioritise style over substance. Don’t waste your money. There are plenty of alternatives in the area.
Not great.
Haven’t been so disappointed by a meal in my life. Ordered the buratta and it didn’t come with bread, was just very badly made. Our dinners came and for the price I expected a fair amount of more food. Very bad cocktails too. Avoid.
Not recommended
Definitely style over substance. If you want an insta pic maybe ok although I am sure the influencers amongst you may know better places!! However the food is a big disappointment and far too expensive for what it delivers which is not a lot. Poorl
Jacuzzi – A Tacky Attempt at Edginess
Jacuzzi, set in the bustling heart of London, attempts to meld chic sophistication with an edgy twist, but ends up delivering a confusingly tacky experience. The interior, adorned with mismatched neon signs, might have been conceived to suggest a tre
Lovely food, service is a let down
Visited on a Wednesday evening, and it appeared to be busy promising of a good start however our drinks order took 15 minutes with numerous waitresses walking past us and attending other tables with desserts menu straight away after main plates was t
Embarrassingly Underwhelming!
My boyfriend surprised me with a trip here for my 30th birthday yesterday (09.04.24), after I've been sharing my interest to go since you opened your doors over a year ago. To my dismay, after seeing all the highlights and reels on Instagram about t
Treat with love
My Daughter treat me at Jacuzzi restaurant for dinner, that’s one! But having Ketjana helped us choose the best is more! Thank you. Food were excellent!
Amazing
Food amazing, beef carpaccio delicious all the experience is fantastic specially for a couple. Gaetano’s service was excellent🙏
Connect with users posting reservations for Jacuzzi London
AppointmentTrader is a community-driven platform where users can exchange their reservations or leverage their personal relationships with Jacuzzi London. Buyers can make informed decisions using automated seller ratings, which reflect past transactions and reliability.
Each posting on AppointmentTrader shows you which user submitted it and along with that provides a trackrecord of that user which indicates how much experience
the user has and how many percent of their transactions resulted in them issuing a refund.
If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Jacuzzi London at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Jacuzzi London page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* EternalAnt36, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* EternalAnt36 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to EternalAnt36 for any questions Peter may have as EternalAnt36 user fills the bid.
3.) Finding the Reservation
* EternalAnt36 now uses their connections at Jacuzzi London to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If EternalAnt36 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, EternalAnt36 receives the $200 reward which is credited to EternalAnt36's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Jacuzzi London!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
