Money Hungry Restaurant - Le Jardinier Miami - Buy Reservations
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🤮 1/5 - Money Hungry Restaurant
By 👻 @Melissa G, 12/17/2022 3:00 am
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I made a reservation with Resy and cancelled it 6 minutes later when i took a home covid test that came up positive since I was fighting a cold. For that 6 minute mistake, the restaurant charged me $200 (50 per person) for cancelling at noon for a dinner resy and 8 minutes after booking. They called me twice at 7 as if i missed my reservation. Next morning charged me $200. I called, the manager refused to come to the phone, told staff to let me know thats the policy. This is INSANE and proves the restaurant doesnt have enough revenue from clients that its adamant about charging fees at all cost. I shouldve read the negative reviews online that point to the same theory. Ive cancelled reservations 2 hours prior with Major Food Group and Groots restaurants that are impossible to get into, and they didnt charge a fee or cared to push back on me. Clearly they dont need the money. Jardinier seems like it does. There must be some etiquette behind customer service at restaurants ans know when a fee is due and when it is not. 1 hour prior to arriving I understand, 6 minutes after booking and 7 hours before reservation time is just poor management.
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