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Ling Ling by Hakkasan Ciudad de México Reviews from The Last Year
Great vibe and view but will try and rip you off adding 16% tax ontop of listed prices
Great views, great vibe and food presentation. The actual floor staff are very friendly. Good food. Not worth the price but you're paying for views atmosphere and experience. They do not include the 16% tax in their prices! So the expensive price you see in the menus does not include another 16%. Some online are saying this is actually illegal, although I've also read it's just frowned upon. When I saw this I decided to give a 10% tip (I felt this was more than fare considering they know they are surprising you with a large extra fee anyway). This annoyed the manager greatly who became rude as we left. Wish I had given 0%.
Regular
The place is uncomfortable, the decoration does not excite me, the careless service and the food is average and expensive for what they offer. It's an overrated place with a confusing mix of food.
Summary of a dinner, weekday
I was lucky enough to visit this restaurant and, given the varied reviews I was able to read before going and the final result of my particular experience, I share some general conclusions that may help others. First of all, it is a place for which you must request a reservation. The atmosphere there is good, very good. Suitable for tourists and families, also couples and even businesses, because it is a large space with well-differentiated areas. The music and light mentioned above are appropriate to the environment: the volume increases as the hours go by to usher in the night where everything is more relaxed; The soft lighting allows the privileged views to still be appreciated through the large windows after sunset (instead of the reflection in the windows). The tables in the gazebo are small, for the most part. The interiors have variety. The smallest ones can scare us if we lean on them forcefully (they will look like they are lame), due to their design. I would have liked to try the bars, which offer a good view of the restaurant and the surroundings, but they assigned us to others, the lower ones where we had a very good time. The proposal of dishes is varied and the offer of prepared drinks and combinations is very successful. This invited you to enjoy the company and the particular environment more than simply tasting dishes that are creative, rich, tasty, filling... but they are neither delicatessen nor do they pretend to be. The dessert menu is somewhat limited: ice creams and cakes with a curious presentation. Compensate with the aforementioned drinks, which ask to accompany the conversation that arises before and, above all, after dinner. And yes, they are very well prepared and measured. The prices are nothing contained. The more time you spend there and the more you consume, the larger the sum will be in the end. The service is attentive and efficient. A little cold at the reception, he invites us to take the elevators to the 13th floor and then to the 56th, forgetting that we are simple customers enjoying our moment of leisure and not employees of some corporation based in the gigantic building. In the restaurant they will show up and offer constant help, without it being annoying at all. On the contrary, they prevent you from feeling abandoned or waiting for their help during the evening, because they know how to detect when something is missing and when they should not interrupt. They are there to facilitate the visit and requests (not to make friends) and you will appreciate it, especially if the place is very full as was the case during my visit. Not one dish waiting, nor several accumulated. Everything arrived at its time, we were always supported by our waiters and their captains. Final advice and it is important: to be at the viewpoints or the terrace, in addition to the camera that will capture the good moment, it is prudent to bring some warm clothing and dress long because the heaters are insufficient. Especially as the night progresses. Take it from me that we were going too far.
Dinner as a couple
The view, the food and the atmosphere 10/10 The service of Luis Ángel Mejía and his captain Alejandro Rivera make you feel at home Without a doubt I will return with them both!! Thank you
nothing to see
Nothing to do with what they publish on Instagram... disappointment. The neglected, dark place. nothing shocking for what they charge
Great place
I really liked visiting this place, the food was very delicious and the best thing for me was that it was not so spicy, something I also liked is that there was a lot of variety of food
Don’t go there
We had a disappointing experience at Ling Ling Restaurant. While Mario provided excellent service, the restaurant itself was disappointingly basic and lacked the unique qualities we might expect, especially considering its location inside the Ritz. Despite claims of a Michelin star, our experience was far from exceptional. The marketing felt deceptive, and the overall atmosphere was cookie-cutter and commercial, lacking the luxury and exclusivity promised. Unfortunately, the staff's behavior, including alleged instances of body slamming customers, further diminished any positive aspects. In a city with much better dining options, Ling Ling fell short, and we would not recommend it, giving it zero stars.
Overrated. If they don't give you a view, better go somewhere else.
I booked a week in advance specifying that I wanted a table with a view because I wanted to entertain a friend with a view who had just arrived from a visit to Mexico. I arrived before the time and although I pointed out several times that my reservation was with a table on the terrace, they ignored us and sat us wherever they wanted, and the food is not the best Asian in the area. The black cod dumpling was more dough than filling and the plum duck came dry and the sauce looked like it came from a BBQ package. The bull, the most tasteless I have ever tasted. On top of that, they heated the sake directly in the glass bottle. Incredible! They had to see us really upset to give us the table I reserved an hour later. An experience that should have been special turned into the most deplorable episode of my friend's visit to Mexico. This place owed me at least 5 recommendations to foreign friends but I don't think I will recommend it anymore.
View of Chapultepec, Baked duck, excellent option
I went without a reservation to a brunch, the place is pretty cool, you appreciate the Chapultepec forest if you get a place on the balcony, try the duck lettuce, it's delicious
Not worth 1 hr wait to be seated
The hostess made us wait for one hour for our 9:00 reservation, I had to call for the manager to be seated. Food has good, the sky-view spectacular we got great pics.
Do not go here!
They steal tips from their employees and threat them of not paying them, bad sanity for the food as they leave it on the floor and unhealthy environment to work
Never go back
Terrible place !!! Very unhealthy environment , awful restroom , nasty food , food on floor not hand sanitizer available , employees very polite but management poorly trained
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