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ROKA Mayfair London Reviews
Amazing food but not the service
Food was amazing but the service sucks. Food was served without cutlery and when we tried to ask the young waitress twice she simply brushed it off. This completely dampen our moods. Fortunately, an experienced gentleman came to our aid. Kudos to
Terrible - go elsewhere
What has happened to this once fantastic restaurant? The service was non existent. We had to continually ask for things. When we complained to management what were non plussed and hugely arrogant. The poor service continued even after polite complain
Hugely Disappointed – Standards Have Dropped Dramatically
I used to rate ROKA as one of my favourite restaurants in London – easily an 8/10 experience. Unfortunately, my most recent visit was an absolute letdown and has completely changed my opinion. After being seated, it took 25 minutes and repeated re
MAYFAIR TRAP! AVOID AT ALL COSTS
TL;DR - Horrible and expensive food with a near death (allergy) altercation. Please stay away from this restaurant and it’s tasting menu unless you want food poisoning and a hole in your wallet. Bought the tasting menu for 2 at the hefty price of
Annoying customers
We were seated at an outdoor table, hoping to enjoy a relaxed evening catching up with old friends. Unfortunately, our dinner was significantly disrupted by another table engaged in a loud video call that lasted for nearly 40 minutes. The volume was
Came here on a weekday evening very last minute due to a
Came here on a weekday evening very last minute due to a work dinner being rescheduled. Sat at the sushi bar and had a drink while I waited for a few food items. The spot is very chic and well maintained. The drink menu was fantastic and the sushi wa
Disappointing Experience at a Longtime Favorite
We’ve been loyal guests of Rocca in Mayfair for years, and it’s always been one of our favorite restaurants in London, which makes what happened last night all the more disappointing. From the moment we arrived, things were off. Despite having a
Great Food, Poor Front of House — Disappointing Overall Experience
I should start by saying this is a beautifully designed and clearly high-end restaurant (could have been cleaner stairs/bathroom). They were helpful when I called an hour before to push our booking back 30 minutes — a good start. However, things w
Great sushi and service
Awesome food and sitting outside was super enjoyable …..the mushroom rice pot was delish too + great service as well …highly recommend
Average
Just returned from a business lunch and felt Compelled to write a review. Food was good but in no way great. Service and organisation let the place down massively. - 2hrs to serve starters and mains. - 3 requests to get a glass of wine (no apolog
Not worth it!!
I went for my Birthday meal at Roka last week. While the food itself was good, the portion sizes were very small for the price. Also, the service was not of the standard that I would expect from a premium restaurant like Roka. The attention to custom
Won't be back.
The central pillar of a restaurant is the food... so for the service to be so bad that the evening is a poor experience despite solid kitchen performance, you know it has to be pretty bad. Ordered items forgotten, only to be informed that they had ru
Avoid at all costs - extremely rude and unwelcoming front of house staff
I decided to visit ROKA Mayfair for lunch on Monday 22nd July, I arrive at around 1:30pm and saw that there were plenty of tables available outside in the terrace at the front of the restaurant and thought it would be nice to enjoy lunch outside cons
I decided to visit ROKA Mayfair for lunch on Monday 22nd
I decided to visit ROKA Mayfair for lunch on Monday 22nd July, I arrive at around 1:30pm and saw that there were plenty of tables available outside in the terrace at the front of the restaurant and thought it would be nice to enjoy lunch outside cons
Sad 😔 Not satisfied. Disappointed.
We were here a few times before. Huge difference ☹️. The prices triple since 6 month ago. And this is not a big issue. The portions are so much smaller. The food nothing special at all. If was so much better selection before. Not anymore. T
AGAIN PERFECT
Roka is wonderful place. The food quality and its presentation are on the highest level. Service kind and experienced. Wine list extended. Sommelier (lady from Serbia) made good recommendation for us. We will come back.
Terrible service with average food
Went to lunch and the service was terrible: unfriendly, inattentive staff and mediocre food. Such a shame for a restaurant in an easy reach of Selfridges. Highly don’t recommend this tourist trap. Go elsewhere.
Finished
Really good service, very friendly and attentive. Unfortunately, the food doesn’t match the service offering an average sushi. Atmosphere also downgraded. It is a shame because it used to be a really great sushi restaurant.
Great food, but too loud. Very, very noisy.
I've been a regular visitor to Roka in Canary Wharf because it's close to my office and meet regularly colleagues and clients for dinner there. One aspect I keep mentioning about Roka in Canary Wharf is the excessive noise level. Challenging to have
I think they read minds ! Ashtray outside in under 10 seconds . Water in under 10 secs . Service 10/10 food divine
A must in london if you want the Mayfair vide and lunch high without the drugs . Super versatile menu . Every bite was excellent . Including desserts !
Last time I’m going to Roka
I have been going there since they opened a long time ago but that was my last time. Arrived without a booking and asked the host a young blonde lady if we could sit at one of the tables in the dining room if they were free. 5 of the 4 person table w
Pricey yet great value
Dependant on dishes chosen it can be expensive , however very good value for money. We chose a number dishes for our group and the server was great in suggesting we may have over ordered! Delivery if the dishes was nicely staggered so we did not fee
Genuinely love this place
Roka is a fantastic restaurant and still retains that funky, edgy vibe to remind you that you're out having fun. The food is like the atmosphere, cheeky London versions of the original with a touch of magic. The menu has legitimate wow factor items
Great Venue for a Special Occasion
My wife has the misfortune to have a birthday on 2nd January, overshadowed by Xmas and New Year. Many places are not even open this week. For the second year running we went to Roka Mayfair, taking three daughters and their partners. We shared 4 x
Great food but awful experience
If it was doen to food and service this would be a 5-star review. The food was prepared and presented really well and I think we must have had the same waiter mentioned below (from Kyrgyzstan) as the service was exceptionally good. However, the exp
The dining room was modern and the open kitchen was
The dining room was modern and the open kitchen was cool--you could see the cooks preparing the dishes from your table. We were seated at a table that wraps around the kitchen with a group of others. Although it was cool to see the cooks doing their
Perfect...!
Nice experience ... we had the menu with different plates ... it was so much foods that we could not finish ! The service was perfect and the waiter so polite and helpful. The food fresh, warm so artistically well presented... everything was perfect
Disaster
Interior design is amazing, food quality is great. But…. If not a waiter from Kyrgyzstan, so sorry cannot remember his name; our evening would be ruined completely. First of all we were a group of 6, when leaving our coats nobody asked us if it wa
Good but Expensive
Food was amazing, service was unbelievably quick and waiter gave some great recommendations. That being said, was very expensive and they charged us for the table water and constantly trying to get us to order more drinks. Would defo recommend just b
The restaurant itself is I'm extremely beautiful.
Bathrooms are immaculate and the vibe screamed chique. The service was alright. The hostesses were very inviting and pleasant but once our server realized we were in a bit of a hurry and just wanted a snack, you could visibly see she couldn't be bo
Shambles
The service is a shambles. Wrong food delivered, staff that can’t order drinks, and a very long wait for a dish from the grill which was undercooked when it finally arrived. Only saving grace was that the broccoli was nice.
Roka Rocks
Tonight I decided to come to my favorite restaurant in town. Reservation was only possible thanks to Daniella. The food was amazing, as always. The ambiance was lively. But the experience was made possible due the attention of Arleta. She is the Quee
Best Japanese in UK
The best Japanese fusion in the entire UK. My fav is the Mayfair branch. High quality food, well resourced and very tasty. Will always go there
Shocking
I paid for my son and 4 friends to go to Roka Mayfair on my amazing experiences I have had at their restaurants. 3 of them had the premium tasting menu on my recommendation.. and to hold out for the wagyu beef because it’s the best thing I have ev
Awful food
Would not recommend, bring on stickNsushi anyday. The food was awful, tasteless, the veggie tempura was bland and tasteless and greasy. The edamame was covered in large rock salt, the tables are so close together. Defintelly it is all a hype!!
Good food. Poor service.
The food is great in Roka. The wagu beef and black cod are amazing but the service is awful. Waited 30 minutes for a table we had booked. Waited 20 minutes for cutlery and asked four staff. This let’s the place down. Too busy and staff struggling.
Did not meet expectations
We were greeted at the door by a very unwelcoming front of house lady which immediately set the tone for our evening. Tables are very close together. Floor staff were helpful yet rather aloof and unfriendly and you certainly get the feel that they ar
arrogant head chef and Padron peppers can ruin a whole evening or vegetarians not welcome ?
How arrogant head chef refuse to accommodate our vegetarian friend with Padron peppers that where on the menu with a meet dish can , we ask our lovely server for few peppers and he said no we asked the restaurant manager hand he said the Head chef
Average food and service, despite selected dishes that were good
Have eaten at multiple Roka restaurants over the years in the UK and overseas. Today’s experience and food was mediocre. Of course my rating won’t impact their average and it probably won’t improve because of this - but I need to give feedback
General Manager threatened to call the police on me and my friends
We got there on time but our table was delayed. When we sat down and looked at the menu we ordered a bottle of wine. The waitress said okay, we eventually ordered another 2 bottles. side note the bottle was served by a different person. When we got t
Overbooked and understaffed
Food was great, but the place is overbooked and staff too busy to pay attention to their guests. We ordered around 10 dishes, 3 of which never arrived. We didn’t pay attention to the missing food, as the table was full of food. Upon paying the bill
Tasty and relaxed
The food here is good; fresh and good quality. The service is friendly and you don't feel time pressured like you do at other London restaurants. Just expensive for small portions.
The place that put a visit to Tokyo on the map for me.
Sushi was exquisite with an atmosphere to match. Will definitely be going back!
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If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to ROKA Mayfair London at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the ROKA Mayfair London page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* MaternalRecord73, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's $200 bid.
* MaternalRecord73 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to MaternalRecord73 for any questions Peter may have as MaternalRecord73 user fills the bid.
3.) Finding the Reservation
* MaternalRecord73 now uses their connections at ROKA Mayfair London to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If MaternalRecord73 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, MaternalRecord73 receives the $200 reward which is credited to MaternalRecord73's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at ROKA Mayfair London!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
