No whip on shakes = less shake? - Steak 'n Shake Trinity - Buy Reservations
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🤢 2/5 - No whip on shakes = less shake?
By 👻 @melcjaj, 07/09/2018 3:00 am
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I’ve only ever had two negative experiences at this location, and today I had to speak up. We always get shakes without whipped cream at the end of our meal. The last time we ordered one, the cup was only filled 2/3 of the way up and I didn’t say anything. This time, we ordered 3 shakes with no whipped cream and all three were only partially filled and when I said something to our waitress, she said it was store policy to only fill them to where the whipped cream would have been. At that point I was done being a doormat and talked to the manager, Olga. She swore that it wasn’t store policy (even though it was the second time) and she took the 3 partial shakes off of my bill. That was nice; but come on, really?
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