HORRIBLE SERVICE, HORRIBLE FOOD!!!!! Don't waste your time and money!!!!!! - Zuma London - Buy Reservations
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🤮 1/5 - HORRIBLE SERVICE, HORRIBLE FOOD!!!!! Don't waste your time and money!!!!!!
By 👻 @ольга п, 12/27/2023 3:00 am
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Yesterday we were in this restaurant! It was our wedding anniversary and we made a reservation in advance, but we were seated in an uncomfortable place between all the guests. When I placed my order, I asked to replace the avocado with cucumber in the roll, since I am allergic to it, the waiter went to find out if this could be done. While he went to the kitchen to find out, my husband had already been brought his order, although it was meant that we needed to bring the food at the same time! The waiter came and said that it was impossible to do this, since they could not slice a cucumber like an avocado, although any child could do this. Then I asked if instead of avocado they could put at least a couple of slices of cucumbers next to me on the plate. The waiter left again to find out, at this time my husband was sitting with a cold order and did not eat, as he was waiting for me. Everyone forgot about drinks. Then the waiter came again and said that if we want a cucumber separately, then we should order a cucumber maki roll separately 🙈 this was the last straw of my patience and I asked to bring this roll any way since we were hungry!!! and again we sat and waited for a long time!!! In conclusion, I want to say that the food was not tasty and cold and it is not worth the money! They couldn't replace the avocado in the £45 roll, but for some reason they put ginger inside, which ruins everything!!!!! I don’t know where this restaurant got such advertising and such prices; in terms of the level of service and taste, this restaurant is comparable to a run-of-the-mill eatery! And by the way, they write about some kind of dress code???? seriously ??? Next to us sat a huge table of people in sweatshirts and sweatpants, as well as on the other side too! I do not advise anyone to come to this restaurant!!!!!
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